Namaskar!

There are people who do their job of making people (APP developpers) aware of accessibility issues silently. If my own example is taken, I have not only complained about issues/challenges but provided resolutions on overcoming them to almost 10 to 15 apps. some listened, some just overlooked and continued with their adamant attitude. those listened include our own BOB world, previously known as Baroda M-connect, Paytm (who fix some issues and create some new ones), Uber, Telegram (Long time ago) etc.
Those never listened include Pockets by ICICI, Airtel etc.
Just days back, I spoke to IDFC first CC executive, explained her about with few simple efffortts, their APP will become more friendly to VI customers. Even spoke to City people on the same issue. I don't think they (Citi people) will do much. In short, we constantly need to do this, sometimes with spoken interactions, sometimes with written communications. And If some developer listen to our suggestions, we shouldn't forget to express our gratitudes whole-heartedly. And yes, I remember, when I was using RedMi Note 4, I wrote them a long mail about making MIUI more accessible and friendly. I told them MIUI provide some excellent features but what is its value if some people cannot make any use of it? Then I shifted to some other company's (ten.or and Asus) phones, and after 2 years or so, started using Poco X2, the change was tremendous. I know, there are many more VI people from around the world along with me must have written/spoken with MI folks (I never will even know them), but the collecttive effort brought the change and more and more people are finding MI phones as trustworthy.

I also know There are some people on this list who are continuously making efforts to make Swiggy and Zomato aware about challenges faced by VI users, suggesting ways to make these apps more user-friendly from our perspective. Even our own Bhavanishankar Varma took drastic steps with respect to IRCTC website and APP.

This is continuous process. and results are also coming for sure

Regards

Vande Mataram

----- Original Message ----- From: "Minar Singh" <[email protected]>
To: <[email protected]>
Sent: Thursday, March 24, 2022 6:31 PM
Subject: Re: [AI] Have you file complaint against EPFO website?


Hello,
Thanks for your prompt response. Our VI community is itself big
challenge. We have only few people making complaints on
inaccessibility issues. I feel everyone will be benefitted when things
get resolved but majority will not support for making vertual world
better.
On 3/24/22, turab chimthanawala <[email protected]> wrote:
Hi Minar,
We have sent a legal notice as also publicised the issue in the media
but to no avail.

On 3/24/22, Minar Singh <[email protected]> wrote:
Hello team,
Have you file complaint against EPFO website? It has severe
accessibility issues. I have been trying to raise claim for my
previous EPF amount and update my profile but whenever i have tried to
access website  always website is down. We can't find this page. by
luck if it gets open once you put your credentials and tried to submit
there is no surity that you will  land on desire page. isn't it
frustrating? let me tell you that I do not have internet connection
issue. MS edge, firefox and google chrome all apps have permition
through firewall so firewall is not blocking any website. I had tried
to access EPFO portal through incognito mode also but no success. Is
this central government's digital India and Accessible India? day by
day I'm loosing faith in our state and Central government and in
entire system.

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Regards,

Turab Chimthanawala

+91-8087813609
[email protected]

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