Mahendra cotek, ICICI, Kanra bank, PNB etc.
From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf Of Mission Accessibility Sent: 23 October 2022 09:03 AM To: accessindia@accessindia.org.in Subject: Re: [AI] Making ATMs in the Delhi/NCT region disabled friendly: request for inputs Thanks. Which bank runs them? Rahul Get Outlook for iOS <https://aka.ms/o0ukef> _____ From: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> <accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> > on behalf of Ved <vedprakash.sha...@gmail.com <mailto:vedprakash.sha...@gmail.com> > Sent: Sunday, October 23, 2022 8:41:58 AM To: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> <accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> > Subject: RE: [AI] Making ATMs in the Delhi/NCT region disabled friendly: request for inputs Thanks for this initiative. I live in Pitampura Delhi. >From Delhi metro stations Pitampura to Netaji Subhash place, four or five ATMs >are working on the road alongside metro track. None of them are voice enabled. The pin Code is 110034 for more convenience. From: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> <accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> > On Behalf Of Mission Accessibility Sent: 22 October 2022 06:17 PM To: accessindia <accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> > Subject: [AI] Making ATMs in the Delhi/NCT region disabled friendly: request for inputs Dear all, On October 11, 2022, I visited the HDFC ATM in Shivalekh and found it inaccessible as it did not have the ‘talking’ feature. The Reserve Bank of India has time and again directed all banks to ensure that all services, including ATM facility are made available to persons with disabilities without any discrimination. However, most banks have failed to meet this obligation and continue operations of non-voice-enabled ATMs without upgrading them so as to include the talking feature, in blatant disregard of the various policy directives. In light of the said prevailing state of affairs, Mission Accessibility and Vidhi Centre for Legal Policy are collaborating to design a policy brief to ensure that all ATMs across NCT of Delhi are made talking ATMs. In this regard, I reach out to those of you who have experienced similar or any other form of inaccessibility and/ or discrimination on account of ATMs not being voice enabled to please share your experience(s) with us. This would help us in highlighting the issue before the appropriate authorities via the correct channels so as to secure swift action and redressal. In particular, I will reach out to HDFC Bank and Union Bank of India, in the first instance. Please share any experiences of visiting any of their ATMs in Delhi/NCT region which can be included in the letter. Please share when you visited the ATM, where the ATM was, and how you managed to withdraw money. Also, if you are an HDFC customer, please share if you are comfortable with your name being as a signatory to the letter that I will send out to these banks. Warmly, Rahul -- Regards, Mission Accessibility Email <mailto:missionaccessibil...@gmail.com> | Twitter <https://twitter.com/MissionAccess_> | LinkedIn <https://www.linkedin.com/company/mission-accessibility/> -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. 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