guise working in banking sector, I am writing to bring to your attention an issue I have been facing with regards to obtaining a cancelled cheque book facility from my bank. I hold an account with the Indian Bank, and I have been repeatedly denied this facility despite it being mandatory for my salary. I am visually impaired and have been told by the bank employees that it could be misused. They have instead insisted that a passbook is sufficient for a salary account. As a visually impaired person, I have been greatly inconvenienced by this denial of service, especially as I have now relocated to a different city and require this facility urgently. I would like to bring to your attention that according to RBI guidelines, banks are obligated to provide visually impaired persons with the same services as they would to any other person without discrimination. Ref: The RBI, vide circular DBOD. No. Leg BC.91/09.07.005/2007-08 dated 4th June 2008. I kindly request your assistance in this matter and also ask if you could suggest any government bank that issues cheque books with new accounts quickly. Please note that I do not wish to engage in legal battles as I have less time and find it to be expensive against persons from lower income groups. I appreciate your attention to this matter and look forward to hearing from you soon. Thank you for your time and assistance. Sincerely, Kallem Pavan, 9908541321
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