Great read.
I'm happy to see Kiran's growth. These days, I'm enjoying his updates on
The Guide Dog training. Congratulations, Kiran.
Regards,

Srinivasu Chakravarthula, CPWA
Website <http://www.srinivasu.org> | LinkedIn Profile
<http://linkedin.com/in/srinivasuc> | Follow me on Twitter
<http://twitter.com/csrinivasu>
Director of Accessibility, Watermark <http://watermarkinsights.com>


On Thu, May 4, 2023 at 6:21 AM S Solomon Karuppannan <[email protected]>
wrote:

> American Printing House - Wednesday, May 3, 2023 at 4:14 PM
> Celebrating Accessibility: An Interview with Kiran Kaja
> Accessibility is at the core of APH’s mission, and we celebrate
> individuals who work to create an accessible world for everyone. One
> of these individuals is Kiran Kaja, the Principal Product Manager on
> the Shopping and Books accessibility team at Amazon, who spoke to us
> about his childhood, career journey, and gave advice for those
> aspiring to work in accessibility.
> Growing Up in India
> Kiran has retinitis pigmentosa, a congenital eye condition that caused
> his vision to deteriorate over time. Today, he has only light
> perception. Kiran was born in Hyderabad, India. “I didn’t start school
> until I was seven years old because my parents struggled to find an
> appropriate institution that would admit blind students,” Kiran said.
> In the meantime, his mother learned braille and taught him how to read
> and write. Later, a group of parents of children who are blind founded
> a nonprofit organization that convinced a private school to enroll
> their children. One parent volunteered to be a resource teacher to
> assist the students. “However, we faced numerous challenges; we only
> had one Perkins Brailler for all 15 students, and no textbooks were
> available in braille or other accessible formats,” Kiran recalled.
> “Instead, we had to use a slate and stylus to take notes in class,
> with the resource teacher brailling a single copy of important
> sections from textbooks that 2-3 children had to share. My father also
> recorded some textbooks onto cassette tapes for me to listen to.”
> Kiran also never received orientation and mobility training.
> College and Beyond
> After high school, Kiran earned a bachelor’s degree in Business
> Administration from Pondicherry University in India. “Initially, I
> aspired to become a history teacher until I stumbled upon a discovery
> during my summer break before starting college: blind individuals
> could utilize screen reading software to operate computers. This
> revelation piqued my interest in exploring a whole new realm of career
> opportunities. While I was unable to switch my major to computer
> science, I persevered and instead switched to business administration
> while teaching myself how to program software with online resources,”
> Kiran said.
> After college, Kiran moved to the United Kingdom to work for the Royal
> National Institute of Blind People (RNIB) to advocate for accessible
> technology. Following that position, Kiran took a job at Google in
> California, where he helped establish and expand the accessibility
> program for Google Search and Assistant and led the accessibility
> program for Instagram. “At these organizations, I had the opportunity
> to work with and learn from some incredibly talented and innovative
> individuals,” Kiran explained. “I realized that focusing on delighting
> customers is the key for success for the organization as well as my
> personal growth. I learned to be inquisitive, ask the right set of
> questions, and that there is always something to learn from every
> person I meet with and every project I am involved in.”
> Today, Kiran works at Amazon as a Principal Product Manager on the
> Shopping and Books accessibility team. He helps teams build
> experiences that are accessible to and usable by customers with
> disabilities. His role involves understanding the needs of customers
> with disabilities and translating them into requirements for technical
> teams.
> Breaking Down Barriers
> Kiran has faced many barriers throughout his career due to internal
> tools and applications being inaccessible. When asked how he breaks
> down these barriers, he said, “I have found that providing
> constructive feedback to the relevant teams can often lead to
> improvements or effective workarounds. However, I have also
> encountered situations where my disability, specifically blindness, is
> not fully understood by my colleagues. In such cases, I take the
> initiative to start a conversation and address any concerns or
> questions. I believe that raising awareness about disabilities is an
> important step towards creating an inclusive work environment. While
> limitations such as difficulty in interpreting body language and
> visual cues can be challenging, I make sure to prepare thoroughly and
> focus on effective communication, especially ahead of important
> meetings.”
> Lessons Learned
> Kiran highlighted why it’s important for businesses to consider
> accessibility when creating a product or service: “Over 15% of the
> world’s population have some form of a disability, and this number is
> constantly growing. Making products and services accessible is not
> only the right thing to do but also a wise business decision.”
> However, he also warns that one needs patience and perseverance to be
> a part of his career field. “The pace of progress may seem slow at
> times, which can be discouraging. However, I have come to realize that
> if you remain committed to enhancing the user experience for
> individuals with disabilities, success will follow.”
> Career Advice
> Kiran advises individuals to pursue their passion. If you want to
> eliminate technology barriers for individuals with disabilities, learn
> about those barriers. “Engage in assistive technology as much as
> possible and gain insights into the intricacies of accessibility
> standards and guidelines,” said Kiran. “Challenge the existing norms
> and adopt a creative mindset to explore unconventional solutions to
> long-standing accessibility problems. Above all, it is critical to
> validate your ideas and solutions with users who have disabilities.”
> Visit aph.org/shop to find products that break down barriers to
> student education.
> https://www.aph.org/celebrating-accessibility-an-interview-with-kiran-kaja/
>
>
>      David Goldfield
> Assistive Technology Specialist
>
> --
> With warm regards
> Solomon S
> [email protected]
>
> --
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