Well the change is happening in stages. The new website is launched. It will 
reach you soon. A new struggle is on the cards.



-----Original Message-----
From: 'Mohammed Asif Asif Iqbal (IN)' via AccessIndia 
[mailto:[email protected]] 
Sent: Tuesday, May 16, 2023 1:08 PM
To: [email protected]
Subject: Re: [AI] HDFC Bank:Guidance needed

Hi George,
I got scared after reading your email as I have salary account in HDFC.  I just 
logged in and discover that it is working like usual using JAWS and google 
Chrome.
Somehow I am not able to find the new website.
Thanks and regards
Asif

On 5/16/23, George Abraham <[email protected]> wrote:
> The link takes me to the same website. The links Transact, Invest,  
> Request has been replaced by Pay, Insure, Save, Shop. These 
> links/buttons are not accessible with NVDA.
>
>
>
> From: [email protected] 
> [mailto:[email protected]]
> On Behalf Of Rahul Bhatia
> Sent: Tuesday, May 16, 2023 11:18 AM
> To: AccessIndia
> Subject: Re: [AI] HDFC Bank:Guidance needed
>
>
>
> https://netbanking.hdfcbank.com/netbanking/
> Use above link sir, and check if there is any popup to conferm your 
> contact details with 2 radio buttons and ok button some time after 
> login it just ask to conferm customer contact details.
>
>
>
> On Tue, 16 May, 2023, 10:26 am George Abraham, 
> <[email protected]>
> wrote:
>
> On the hdfcbank.com site after I log in, there is no transact, invest 
> request links showing up. Neither is the Cards link showing up. Is 
> there something wrong with the settings?
>
>
>
>
>
>
>
> From: [email protected] 
> [mailto:[email protected]]
> On Behalf Of Rahul Bhatia
> Sent: Tuesday, May 16, 2023 9:50 AM
> To: AccessIndia
> Subject: Re: [AI] HDFC Bank:Guidance needed
>
>
>
> Hi sir with nvda first use g key to find card grafic option hit enter 
> on it then use down arrow key to find debid card option if you press 
> down arrow key there all links will be available including request 
> link note if you want to change credit card pin then you have to find 
> request link under credit card option hope this will help
>
>
>
> On Tue, 16 May, 2023, 8:20 am George Abraham, 
> <[email protected]>
> wrote:
>
> Hi,
>
>
>
> Strange things happened. I logged onto the HDFC Bank netbanking site 
> with the intent of enabling online transactions on my Debit Card and 
> seeking a fresh pin for my recently renewed Credit card.
>
>
>
> The links Transact, Invest, Request were not to be seen on the site. 
> For me to access my intended actions I need to access the Request link.
>
>
>
> Any ideas? I use NVDA. People at HDFC cannot help since they simply do 
> not understand navigation using screen readers.
>
>
>
> Thanks,
>
>
>
>
>
> George
>
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--
Mohammed Asif Iqbal
PwC | Associate Director  | Consulting
Direct: +91 (0) 33 4404 3111 | Mobile: +91 (0) 98 3005 9830
Email: [email protected]
PricewaterhouseCoopers Private limited
56 & 57, Block DN
Sector V, Salt Lake
Kolkata 700091
http://www.pwc.com/in

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