Because they only send pre-drafted notices with some change email to the inaccessible service provider.
On Thu, 16 Nov 2023 at 14:19, Aravind R <aravind.andhrab...@gmail.com> wrote: > we launched technical issue complaint. but its understood as physical > place related accessibility issue. > > On 16/11/2023, Ashutosh Singhal <ashutoshsinghal...@gmail.com> wrote: > > I registered a complaint on the Indian Express News Paper Website and App > > on Sugamya Bharat App. I got the below response. > > Dear Sir/Madam, > > > > Subject: COMPLAINT: Sugamya Bharat Mobile Application – Non-availability > of > > Accessibility Features at Indian Express for Persons with Disabilities – > > reg. > > > > Hon’ble Prime Minister launched the Accessible India Campaign (AIC) or > > Sugamya Bharat Abhiyan on 3 rd December 2015, for creating universal > > accessibility for Persons with Disabilities (PwDs) for Built Environment, > > Transport, and Information & Communication Technology (ICT) ecosystems. A > > barrier free environment aims at facilitating equal participation by PwDs > > in all activities and helps in promotion of an independent and dignified > > way of life. > > > > 2. As per the Rights for Persons with Disabilities (RPwD) Act, 2016, > public > > buildings shall be made accessible in accordance with the ‘Harmonised > > Guidelines and Space Standards for Barrier Free Built Environment for > > Persons with Disability and Elderly Persons, 2016’ as notified under RPwD > > Rules. For the government websites, the Guidelines for Indian Government > > Websites and for the Road Transport System, the Code of Practice for Bus > > Body Design and Approval have been notified under RPwD Rules, 2017. Any > > contravention of the provisions of this Act, or of any rule made there > > under shall be punishable as per Sections 89 to 95 of the Act. > > > > 3. The Department has received a complaint through the mobile > application – > > ‘Sugamya Bharat’ Mobile Application, wherein a grievance has been > > registered related to accessibility in a premise under your jurisdiction. > > As such, this complaint is being forwarded to you being the Appropriate > > Authority. As per Sections 45-46 of the RPwD Act, 2016, public > > buildings/services are required to be made accessible as per the > standards > > in a time-bound manner. It is the responsibility of the owner/service > > provider to make its premise accessible. This Department has been given > the > > mandate to reach out to the appropriate authorities for facilitating > action > > on the registered grievance due to which this email is being sent. > > > > 4. In this regard, it is requested to please acknowledge this > email/letter > > and take the appropriate action to make the premises accessible. Non > > response of this email/letter will lead to automatic escalation of the > > matter to higher authorities. > > > > 5. Appropriate Authorities are also required to update the progress of > the > > complaint on the portal as per the actions taken, so that the > complainants > > are kept informed of the actions being taken on their complaints. > > > > Note: The responsibility of forwarding the complaint to the owner of the > > premises/facility/service lies with the Appropriate Authority > > itself.However, while forwarding the complaint to Appropriate Authority, > > the PMU of the Sugamya Bharat APP will also try to find and forward the > > complaint to the owner of the premises / facility / service by copying > them > > in the email. > > > > Complaint no: COM202310290003 > > Date of complaint registered: 29/10/2023 > > Complaint registered by: Ashutosh Singhal > > Name of the facility: Indian Express > > Address of the facility: NA > > Description of the issue:Buttons are not properly labeled, Articles links > > double appear through Screen Readers. > > Yours Sincerely, > > Md.Marazuddin > > Under Secretary > > Accessible India Campaign > > Department of Empowerment of Persons with Disabilities > > Ministry of Social Justice and Empowerment > > > > Regards: > > Ashutosh Singhal > > My Contact number is: > > 8076798104 > > > > -- > > Disclaimer: > > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the > > person sending the mail and AI in no way relates itself to its veracity; > > > > 2. AI cannot be held liable for any commission/omission based on the > mails > > sent through this mailing list.. > > > > > > Search for old postings at: > > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > --- > > You received this message because you are subscribed to the Google Groups > > "AccessIndia" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to accessindia+unsubscr...@accessindia.org.in. > > To view this discussion on the web visit > > > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFL6VgJdZLieTnuj-O28jdTa%3D0Dz%3DorFAHd2%2BUsSbcg5MwWjvQ%40mail.gmail.com > . > > > > > -- > > > -- > -- > nothing is difficult unless you make it appear so. > > r. aravind, > > manager > Department of sales > bank of baroda specialised mortgage store, Chennai. > mobile no: +91 9940369593, > email id : aravind_...@yahoo.com, aravind.andhrab...@gmail.com. > aravind.rajend...@bankofbaroda.co.in. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFZpANCtCiyRRdUGJhiJHTe7NWqUVpN%3DJo2FXDLKo%2BwwKXDN4g%40mail.gmail.com > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFL6VgJemMRfSeJwi1CN9XCJUe50_awwMRqT%3D76phCoRXfmS6g%40mail.gmail.com.
