Dear Access India Community, I hope this email finds you well. I am writing to seek your guidance regarding a recent experience I had while attempting to open a salary account at HSBC Bank. As an individual with visual impairment, I encounter unique challenges in navigating everyday tasks, and this recent incident has left me feeling discouraged and unsure of my options. Upon visiting the HSBC branch to open a salary account, I was informed that my application was denied due to the presence of a thumb impression on my PAN card. I explained to the bank representative that my visual impairment prevents me from signing documents using a conventional pen and that the thumb impression was a necessary alternative for identification purposes. Unfortunately, the bank representative insisted that the thumb impression invalidated my PAN card and refused to proceed with my account opening request. I felt disheartened and helpless, as my ability to maintain financial independence was being compromised due to factors beyond my control. I am reaching out to the Access India community to seek advice and support in addressing this issue. I am eager to understand my rights as an individual with a disability and explore alternative solutions for opening a salary account. I would greatly appreciate any insights or recommendations that fellow Access India members can provide. Your collective knowledge and experience would be invaluable in navigating this situation effectively. Thank you for your time and consideration. Sincerely, Anil Bhandari +91,9623228307 Vcreatek Consultant PVTLTD
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