please send a copy of the problem with sufficient details to: Kaza Sudhakar Chief General Manager, Customer Service Department, Reserve Bank of India. Email: [EMAIL PROTECTED]
or Subrat Das Deputy General Manager, Reserve Bank of India. Email: [EMAIL PROTECTED] ----- Original Message ----- From: "fayaz pasha" <[EMAIL PROTECTED]> To: <[email protected]> Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Thursday, March 06, 2008 8:11 PM Subject: [AI] another case of denial of banking facilities > Hi, > I hold a savings account with SBI since about 18 months now. Although I > did not have much problems opening the account but I have not been given > any facilities ATM or internet banking. A few days ago upon my request I > got the internet banking facility, it is not complete. At the beginning I > was informed that I will have even the transaction rites I later > discovered it was not true. > Now the branch manager claims he cannot give me transactions rites and > even viewing rites was something that I should not have got it. Although > he acknowledges the technology we use for internet banking, he is still > not willing to give me the transaction rites. Even after 2 months I'm not > able to do any online transaction and still I'm required to personally go > and draw money although the bank knows I operate a salary account with > another bank with all the facilities. > > Circulars, requests and persuasion has gone unheeded and the only option > now left is to take it up with the higher authorities. Since SBI is a > party to the circular and being the # 2 largest nationalized bank in the > country, this attitude is very painful. Please let me know options to > bring this manager to book and get this problem resolved. To whom can I > write either in RBI or SBI to get it resolved. > > Looking for your guidance in this regard. > > With best regards, > Fayaz > Fayaz Pasha > Mobile 9845942395 > MSN ID [EMAIL PROTECTED] > To unsubscribe send a message to [EMAIL PROTECTED] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
