Such frustrations are very common on Digilocker with Aadhar OTPs.
But let me tell you which will sooth you perhaps, and that is even sighted 
people need to make multiple attempts on this website on many occasions to 
solve the captcha. Hence we are not alone. I hope I brought some smile in your 
day before 12 AM on Saturday.

Regards

  Vande Mataram

  Sandesh

  ----- Original Message ----- 
  From: Mujtaba Merchant 
  To: [email protected] 
  Sent: Friday, January 31, 2025 10:05 PM
  Subject: [AI] DigiLocker, are they shitting us about accessibility?


  Access Indians,

   

  Today I tried to create an account with Zero Daah an online trading platform. 
To complete my registration process I had to link my DigiLocker account with 
Zero Daah. When I came to that stage, the page belonging to DigiLocker asks for 
my Aadhar ID and to enter an image Captcha. Multiple attempts on trying to 
solve the Captcha yielded no results.

   

  This surely frustrated me and I decided to write to the DigiLocker team. They 
do not have a mail ID to write to so they provided an option to raise a concern 
through their website. Which itself was an inaccessible experience. However, 
they have this option that is not functional at all under the heading or 
statement: Accessibility options and there is a button that does nothing I mean 
nothing this button says: Enable the UserWay screen reader.



  Such a big and critical enterprise of the government is shamefully 
inaccessible, need I say more? Below is the grievance I was to raise with them 
and the link to their extremely accessible website for your reference; try 
raising a concern from the page. If you fail send me $500 OR better yet take 
this matter up legally with the help of our legal aids in this group. 

   

  Sorry, just having a bad day, please forgive the sarcasm and distasteful 
humor.

   

  Raise a query

  Dear DigiLocker Team,

   

  I am a sight-impaired computer user who recently attempted to link my Zero 
Daah account with DigiLocker. Unfortunately, I encountered an inaccessible 
image captcha during the linking process, which prevented me from completing 
the registration.

   

  As a user who relies on assistive technologies, I kindly request that you 
provide an accessible captcha solution that can be used by visually impaired 
users like myself. This would enable us to access and utilize the services 
offered by DigiLocker independently.

   

  I would appreciate it if you could consider implementing an audio-based 
captcha or another accessible alternative that can be used by users with visual 
impairments.

   

  Thank you for your attention to this matter. I look forward to hearing from 
you and accessing DigiLocker's services.


  -- 
  Disclaimer:
  1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;
   
  2. AI cannot be held liable for any commission/omission based on the mails 
sent through this mailing list..
   
   
  Search for old postings at:
  http://www.mail-archive.com/[email protected]/
  --- 
  You received this message because you are subscribed to the Google Groups 
"AccessIndia" group.
  To unsubscribe from this group and stop receiving emails from it, send an 
email to [email protected].
  To view this discussion visit 
https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/001801db73fe%24158189e0%2440849da0%24%40gmail.com.

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
http://www.mail-archive.com/[email protected]/
--- 
You received this message because you are subscribed to the Google Groups 
"AccessIndia" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion visit 
https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/003901db740a%24e8fd2200%240401a8c0%40INBOOKX3Slim.

Reply via email to