I have noted your feedback and forward to relevant people. Earlier this app
itself was inaccessible.Let me make it clear:
I am a student with visual impairment (blind). I do not work for any
Sugamya Bharat MOU partner nor am I associated with the Sugamya Bharat
Team. Yet, for the last more than  2 years, I’ve been consistently working
to make the Sugamya Bharat App accessible for Persons with Disabilities.
Ironically, the app — developed in 2020 by the Department of Empowerment of
Persons with Disabilities to address accessibility issues in
infrastructure, digital services, and transport — remains inaccessible in
2023.
To push for change, I’ve:
• Made 50+ posts on Twitter/X
• Spoke about it on CH20’s G20 program
• Highlighted it in the Lokmat newspaper
• Sent multiple emails
• Gave the app a lower Play Store rating
• Engaged with the app’s original developers
• Registered complaints on the eDistrict portal
• Informed and mobilized friends to raise their voices on Twitter/X
I even called Shri Rajesh Aggarwal sir (Secretary, DEPwD), who assured that
an MOU would be signed to address the issue. This was just before the Radio
Udaan Convention last year. He confirmed the same during the event, citing
heavy complaints on Twitter/X.
I shared the MOU update widely. But even after it was signed, improvement
stalled. I continued to put pressure — and now, finally, things are slowly
improving.
No one has raised this issue more consistently than me. Check my efforts on
my X (twitter) account(User Name @Sugamyata).
This journey isn’t about credit. It’s about accountability, accessibility,
and real change.
Let's keep going until #SugamyaBharat is truly Sugamya (accessible) for
all. 💪♿

On Tue, 26 Aug 2025 at 09:18, Mujtaba Merchant <[email protected]> wrote:

> The application seems to be accessible on IOS although I have not yet
> completely tried it to raise a complain. We live in a world of paradox and
> irony
>
> -----Original Message-----
> From: [email protected] <[email protected]> On
> Behalf Of BHAWANI SHANKAR VERMA
> Sent: Tuesday, August 26, 2025 7:23 AM
> To: [email protected]
> Subject: [AI] SUGAMYA BHARAT WEBSITE
>
> Hello accessindia,
>
> The sugamya bharat website is inaccessible in its entry gate where there
> is an image CAPTCHA. also there is no link for new registration. it is good
> to know that the website itself inaccessible for blind and claiming
> sugamyata for others!
>
> A darkness beneath the lamp.
>
> As per the mandate of RPD act and rules their website must equally be
> accessible. first they should make their website accessible then claim
> accessibility for others.
>
>
> Bhawani
>
>
>
> --
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-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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