Omkar, You did a great job highlighting the issue on X/Twitter. That really matters.
My suggestion would be to wait a day or two if there’s no response to your post, then reach out to the CCPD directly. In similarly, you can also email the support team and request a refund. When they ask for the reason, you’ll have a clear opportunity to share your concern and request either a fix or a refund. From: [email protected] <[email protected]> On Behalf Of Omkar Pawaskar Sent: Sunday, September 14, 2025 11:05 PM To: [email protected] Subject: [AI] Request for support in highlighting accessibility issue with Kuku FM app for visually impaired people Hello everyone, I hope this email finds you well. I wanted to share an important accessibility issue I recently faced with the Kuku FM: Audiobooks & Stories app. Many of you might already know about this app — it provides a wide collection of audiobooks and stories in different languages and genres, and it is quite popular among listeners in India. Until recently, the app was fairly usable with Google TalkBack, though there were some minor accessibility issues. However, after the update released on 6th September 2025, the app has become almost completely inaccessible for visually impaired users. Once an audiobook or story starts playing, none of the options like Next Episode, Search, or Library navigation are reachable with TalkBack. The focus does not move, gestures do not work, and essentially no feature of the app can be used. As a regular listener and a paid annual subscriber of this app, I felt very disappointed with this sudden decline in accessibility. That is why I raised this concern on X (Twitter) by tagging the developers, hoping that they take notice and work on a fix. Here is the link to my post: 👉 [ https://x.com/OmkarSantoshPa1/status/1967276882812174652?t=Qg-TpR-u6Y3maZau7oGgqg <https://x.com/OmkarSantoshPa1/status/1967276882812174652?t=Qg-TpR-u6Y3maZau7oGgqg&s=08> &s=08 ] I kindly request you all to please like, share the link of this post with Your friends and family, and repost my post so that it reaches the concerned authorities quickly. Your support will help ensure that visually impaired users continue to have equal access to such valuable platforms. Thank you so much for your time and support. Warm regards, Omkar Pawaskar. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFUNfc_sFv2Z7%2B-X_iOu4t7yr4Bb0DaGJZgCZU6L-uD3%2BNtYhQ%40mail.gmail.com <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFUNfc_sFv2Z7%2B-X_iOu4t7yr4Bb0DaGJZgCZU6L-uD3%2BNtYhQ%40mail.gmail.com?utm_medium=email&utm_source=footer> . -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/003701dc2621%24e4d5b7e0%24ae8127a0%24%40gmail.com.
