Dear WhatsApp Support Team,
Thank you for your prompt response. I have managed to capture a video demonstrating the issue with reacting to messages on WhatsApp using VoiceOver on my iPhone 12 with iOS 26. You can find the video link below: WhatsApp, the reactions disappears before you can interact with it if using VoiceOver <https://youtu.be/pQpcYP1cnQQ?si=gBWAPyo7em5EnmbS> In addition to the message reactions issue, I would like to bring to your attention two other significant accessibility bugs I have encountered in the WhatsApp iOS application. These issues relate to the inconsistent state reporting of action buttons within the app, which can cause confusion and difficulty for users relying on screen readers. The issues are: 1. Dimmed/Disabled State in Chat Selection Menu: When selecting chats to delete, the action buttons (archive, reply, and delete) are read as "dimmed" by VoiceOver, indicating they are disabled, even though they are fully functional. 2. Dimmed/Disabled State in Image/Video Sharing Menu: When viewing an image or video full-screen, the sharing options are read as "dimmed" or disabled, causing confusion and difficulty for users trying to share content. iOS 26 WhatsApp Bug: Dimmed Buttons with VoiceOver <https://youtube.com/shorts/ErzIwBYmSbI?si=MKEXtV5CYTI3Te42> I appreciate your attention to these important matters and look forward to hearing from you soon. From: [email protected] <[email protected]> Sent: Wednesday, September 24, 2025 1:56 AM To: [email protected] Subject: Accessibility Bug Report - iOS App ##- WhatsApp Support -## Hi, Thanks for your message. Please provide us with a video to help us understand your issue. You can use another device (for example, a camera or a different phone) to record the video. Record the video in MOV, MP4, or 3GP format. You can also send us a screen recording. Note: Android phones on Android 11 or newer and iPhones on iOS 11 or newer have built-in screen recording features. If you have any other questions or concerns, please feel free to contact us. We'll be happy to help! -- WhatsApp Support WhatsApp Support Team Take a look at our Help Center <https://faq.whatsapp.com/> ! _____ Dear WhatsApp Accessibility Team, I am writing to report two significant accessibility bugs I have encountered while using the WhatsApp iOS application. These issues negatively impact the user experience for individuals who rely on screen readers. I have been using an iPhone 12 with iOS 26 to identify these problems. The first issue, which is related to the message actions menu, has already been documented and discussed by the community. You can find a detailed description and user reports at the following link:https://www.applevis.com/bugs/ios/whatsapp-message-actions-menu-which-includes-reactions-disappears-you-can-interact-it-if#comment-196154 The second issue I have identified relates to the inconsistent state reporting of action buttons within the app. I have observed this bug in multiple areas: Bug 1: Dimmed/Disabled State in Chat Selection MenuSteps to Reproduce: Open the WhatsApp application and navigate to the chats list.From the list select the chat messages you want to delete.Now towards the bottom of the chats list there should be action buttons to archive, reply and delete. Expected Behavior: The buttons should be read by a screen reader as enabled and actionable, as they are not actually disabled. Actual Behavior: The screen reader (I am using VoiceOver) reads the buttons as "dimmed," indicating they are disabled, even though they are fully functional. Bug 2: Dimmed/Disabled State in Image/Video Sharing MenuSteps to Reproduce:1. Open a chat and select an image or video to view it full-screen. Expected Behavior: The sharing options should be read as enabled.Actual Behavior: The screen reader reads these options as "dimmed" or disabled, causing confusion and difficulty for users trying to share content. Both of these bugs create a misleading user experience and can hinder the ability of a user with a visual impairment to use the application efficiently. I would be happy to provide additional information or assist with further testing if needed. Thank you for your attention to these important matters. request #1905802537002266 -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/00cd01dc2d72%24eeb763f0%24cc262bd0%24%40gmail.com.
