Glad to share that after many efforts, I finally got the opportunity to
represent the perspective of Students with Disabilities in the official
Department of Empowerment of Persons with Disabilities (DEPwD) consultation
meeting on the new Scribe Guidelines in front of the Honourable Joint
Secretary, held on 18 November 2025.
Since I am the first student in the entire Delhi University to take exams
on a computer—both in graduation and post-graduation—typing in Hindi on a
computer, I have firsthand experience of the challenges, gaps, and
solutions related to computer-based exams. I also conducted India’s
first-ever webinar with Ashoka University on 3 and 9 March to help students
understand the challenges, solutions, and steps required to apply for
computer-based exams. (This was before DEPwD released the new Scribe
Guidelines on 1 August.)
I also organised a consultation on the 1 August Scribe Guidelines so that
more students with disabilities could share their feedback on improving the
guidelines.
You can access the first webinar recording here (English + Hindi). Other
videos will upload on the same YouTube channel:
https://youtu.be/lX-RFipWD2o?si=XEsAzS-VQolXDDoq

Since you may be interested in what happened during the consultation, I am
not mentioning other speakers’ points due to privacy, but here are my
points, so you get a clear idea.
(The consultation lasted 3–4 hours, so I did not repeat points already
covered by others.)

My Feedback Shared During the Scribe Guidelines Consultation

1. Need for Scribes and Trained Scribes: I highlighted that some
disabilities—like Cerebral Palsy—must have scribes, as writing or speech
clarity is affected.
In Western countries, trained scribes are provided who understand the needs
of persons with Cerebral Palsy. India should adopt similar practices.

2. Qualification Issues of Provided Scribes: Some students with visual
impairments receive scribes who are either overqualified or underqualified,
violating the exam authority’s own scribe rules.

3. Permission for Assistive Devices: Exam bodies often deny permission to
bring essential assistive devices like Taylor Frames, even though they are
allowed under existing and old guidelines.

4. Need for Mock Computer-Based Exams: I requested official mock exams so
students—especially those hesitant or inexperienced—can practise before
choosing the computer-based mode.

5. Backup Computer Requirement: There should be an extra computer available
in case of technical failure.
(In my graduation, Microsoft Office crashed and the system stopped working.)

6. Students with Disabilities Are Stakeholders: Only NGOs were invited, no
student, and that too after great effort I got permission in the
consultation.
Scribe guidelines directly impact students, so they must be included
atleast who have experience on giving exam on computer.

7. Printout Timing Must Be Clarified: Like UPSC and other pen-pencil based
exams, the printout should be taken after the entire duration allotted to
students with disabilities, not during the so-called “extra time,” which is
actually compensatory time.

8. Computer Access at Least 2 Days Before Exam: Students should receive
permission to check  the exam computer at least two days earlier to set
preferences, accessibility settings, etc.

9. Comparison With Western Countries: If we compare India with Western
countries in many areas, why not compare our scribe and computer-based exam
systems too?

10. MathML for Accessible Maths: MathML can make mathematical content
accessible.
I also mentioned that Microsoft Narrator will support accessible maths
reading in future updates.

11. Ensuring Equal & Level Playing Field: Guidelines should be designed so
no one can accuse students with disabilities of misusing scribes, while
ensuring fairness.

12. Existing Computer-Based Exams in India: Exams like CLAT and AIBE are
already happened on computer. This is not something new for India.

13. Windows vs. Linux Issue: Most competitive exams use Linux, where the
screen reader is Orca, which has a learning curve.
But work after selection happens mostly on Windows.
Therefore, students with disabilities should have the option to take exams
on Windows too.

Ashutosh Singhal

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