Agree, but this is surely a privacy concern, volunteer calls are recorded which means that any personal identifiable information is available with 3rd parties to scrutinize and can be used at their discretion. I am probably just an old man being paranoid about things.
From: [email protected] <[email protected]> On Behalf Of Parimala Bhat Sent: Saturday, February 14, 2026 11:08 AM To: [email protected] Subject: Re: [AI] FYA: Privacy Policy and Terms of Service Update i have also recieved the similar email. They have not made changes in providing the services On Sat, Feb 14, 2026 at 9:54 AM Saurav Hegde <[email protected] <mailto:[email protected]> > wrote: Hi Mujtaba, I also received this email. To answer your question, it seems we don't have many other options at this point. While I am not justifying their policy, they likely record these calls for quality assurance purposes. Moving forward, we should be careful not to share any sensitive information during these calls. Best regards, Saurav Hegde On Sat, Feb 14, 2026 at 9:45 AM Mujtaba Merchant <[email protected] <mailto:[email protected]> > wrote: This is concerning to know but do we really have any other options? And don’t forget this about how our services work: * We record the video calls between you and the Volunteers you call, and you consent to that recording. * We securely process, encrypt, and store all data in the United States. And if you live or initiate a call from outside the United States, you consent to sending your personal information to the United States. Sincerely, Mujtaba Merchant Bangalore | INDIA Sent from iPhone ® Begin forwarded message: From: Be My Eyes <[email protected] <mailto:[email protected]> > Date: 13 February 2026 at 11:12:53 PM IST To: [email protected] <mailto:[email protected]> Subject: Privacy Policy and Terms of Service Update And don’t forget this about how our services work: * We record the video calls between you and the Volunteers you call, and you consent to that recording. * We securely process, encrypt, and store all data in the United States. 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