Glad to share that today I met the Head of Ophthalmology at AIIMS Delhi.
Although the meeting was regarding an assistive devices event, I
highlighted a few important issues so they can be addressed.
I am writing this from memory, so there may be minor inaccuracies. Below
are the issues discussed and his responses:

1. Bulky Physical Files & Need for Digital Records
I raised the issue that patient files at AIIMS become very bulky, and for
Persons with Visual Impairments it is extremely difficult to manage them,
especially when we visit alone. I suggested that records should be
available in soft copy, as there is already a policy encouraging digital
documentation.
Response:: He mentioned that a digitization program has been running for
more than three years. He referred to a TATA institute involved in the
process, though I do not recall the full details of his explanation.

2. Fake Disability Certificate Issue
I raised concerns about fake disability certificates.
Response:: He acknowledged that the issue exists. Earlier, disability
certificates were issued mainly by large institutes like AIIMS. However, it
was argued that it would be difficult for patients—especially those from
remote areas—to travel to major hospitals. Therefore, district hospitals
were authorized to issue certificates. He stated that some district
hospital doctors may lack proper expertise in disability assessment.

3. Alleged Fake Certificates in AIIMS Delhi
I mentioned that similar issues may also occur in AIIMS Delhi. I am aware
of cases where individuals allegedly received 100% disability certificates
despite having around 80, 90%. I suggested that the certification criteria
should be strict, but not so strict that genuine candidates suffer.
Response:: He clarified that such cases may involve temporary disability
certificates.

4. Temporary Certificates and Benefits
I responded that even temporary certificate holders appear to receive
facilities.
Response (from him and Ajit Sir):
They stated that temporary certificate holders do not receive all benefits.
For example, they do not get job reservation or concession in buses and
railways.
My observation is that they may still receive certain reasonable
accommodations similar to permanent certificate holders. I request
clarification from group members if my understanding is incorrect.

5. RP (RPE65) Treatment Availability
I asked whether RPE65 treatment for Retinitis Pigmentosa is available in
AIIMS or any Indian hospital.
Response:: He said he would arrange a meeting with their Retina expert, who
could provide detailed information.

6. Research & Development on Retinitis Pigmentosa
I shared that when I met the Head Ophthalmologist of ICMR and requested R&D
on Retinitis Pigmentosa—since RPE65 treatment costs more than ₹3 crore and
is unaffordable—He informed me that they do not received research proposals
from hospitals. He stated that if proposals are submitted, funding can be
considered.
Response:: He responded positively and said they would send a proposal.

7. Lack of Audio Announcement in Lift
I pointed out that one of the four lifts in the building audio announcement
system is not working.
Response:: He instructed his team to write a letter to the electrical
department to address the issue.

8. Absence of Tactile Path
I highlighted that tactile paths (yellow guiding tiles) are not available.
Response:: He took the feedback positively.

As mentioned earlier, this summary is based on memory and may contain minor
inaccuracies.
Tomorrow, 17th February, is the event. I will have another opportunity to
meet him, the Chief of RP Centre, and other senior officials.
If anyone has suggestions for additional improvement points that I should
raise, please let me know at 8076798104.
Ashutosh Singhal

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