While filling escort detail only you have to fill name, Gender & age of escort other all detail will be of disabled person like card number DOB, valid upto, entering aadhar number of escort at the end is optional but still if you add it is good, in rail one app there are many problems compared to IRCTC rail connect, if you face any problem on IRCTC rail connect app you can call me, I will guide you.
On Wed, May 13, 2026 at 5:20 PM Vaibhav Bhandari < [email protected]> wrote: > Hi everyone, > I had a question for those who have been using the RailOne app. Yesterday, > I tried adding an escort, but ran into several issues. > After filling in all the details — including selecting the category as > “Escort,” entering the DOBs of both the PWD and the escort, the escort’s > name, etc. — and submitting the form, the app displays the escort’s name > correctly, but the escort’s DOB automatically changes to that of the PWD. > The category also switches from “Escort” to “PWD,” and it cannot be changed > back. Even resetting the escort’s DOB does not fix the issue. > In addition, the drop-down menus sometimes do not respond at all when > clicked. Also, if one skips filling in a mandatory field before submitting, > some extra words/characters automatically get entered into the name section. > Another issue is that if I try adding the escort during the ticket booking > process, the app makes it compulsory to upload the escort’s ID card, even > though it is still marked as “optional.” > I also tried using the old IRCTC app, but there too, adding an ID card — > even while adding a passenger to the master list — appears to be mandatory. > This requirement, however, has been made optional while adding passengers > in the new app’s passenger list section. > Has anyone here been able to successfully add an escort through the > RailOne app? > Also, for some reason, there seems to be no proper in-app option to report > issues. The “Help and Support” section eventually redirects to the FAQ page > and does not provide any way to actually raise a complaint or bug report. > > -- > Thanks/regards: Vaibhav Bhandari > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp0pViAFSN-9HKmT-KJ74amF2LnvfCWJsMJ51ngGrKhn6Q%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp0pViAFSN-9HKmT-KJ74amF2LnvfCWJsMJ51ngGrKhn6Q%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Vivek Doddamani Ph-9868954833 & 7011740648 skype: vivek.doddamani, FB: vivek doddamani. 105, Lancer Road, Near Mall Road, Delhi-110054. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANYGqbggYuxm96zKzHoc%3DHDjYzmK00_ni6Fio3OpvvgafUmhhw%40mail.gmail.com.
