Hello friends is there seprate divyangjan railway application for visually impaired person if yes kindly share the link
On Thu, 20 Aug, 2026, 6:18 pm BHAWANI SHANKAR VERMA, <[email protected]> wrote: > The big NGOs and leading organisations specially delhi based working for > the blind should raise such issues. unfortunately it is not. Only > collective effort will work. > > > On 8/20/2026 1:39 PM, 'Mister Kayne' via AccessIndia wrote: > > Honestly, Mission Accessibility Rahul and Team should take this up; seeing > too many mails on this subject and believe it is an annoyance to the > independence of the community that relies on this mode of travel. > > > > Can something be done? > > > > *From:* [email protected] <[email protected]> > <[email protected]> *On Behalf Of *Swagat Waghmare > *Sent:* Thursday, August 20, 2026 9:56 AM > *To:* [email protected] > *Subject:* [AI] Urgent Accessibility Issue in Divyangjan Railway > Application – Inaccessible CAPTCHA for Screen Reader Users > > > > Dear Access India Members, > > > > I’m Swagat. > > I am writing to seek your valuable inputs and suggestions regarding an > important accessibility issue that I have encountered in the *Divyangjan > Railway Application*. > > While attempting to log in to the application, I encountered a CAPTCHA > that is presented in image format. As a screen reader user, I am unable to > independently identify and complete the CAPTCHA. This creates a significant > accessibility barrier and prevents blind and visually impaired users from > accessing the application and its services independently. > > CAPTCHAs are generally implemented as a security measure to distinguish > genuine users from automated systems. However, when a CAPTCHA is provided > only as an inaccessible image without an equivalent accessible alternative, > it can prevent screen reader users from completing the login or > registration process. This forces users to depend on sighted assistance, > which compromises both independence and equal access to digital services. > > I believe this issue should be brought to the attention of the concerned > authorities through a formal representation. Therefore, I am planning to > write a formal letter to the *Centre for Railway Information Systems > (CRIS)* regarding the accessibility of the Divyangjan Railway Application > and request them to provide an accessible solution. > > A suitable solution could include an accessible CAPTCHA mechanism, such as > an audio CAPTCHA that works properly with screen readers, or an alternative > authentication and verification mechanism that allows blind and visually > impaired users to complete the process independently and securely. > > Before submitting the formal letter, I would greatly appreciate your > valuable suggestions, experiences, and technical inputs. In particular, I > would like your guidance on the following: > > 1. What accessibility standards and guidelines should be referred to > while raising this concern? > > 2. What specific recommendations should be made to CRIS regarding > CAPTCHA accessibility? > > 3. What accessibility requirements applicable in India should be > mentioned in the formal representation? > > 4. What accessible alternatives to image-based CAPTCHA would be > appropriate for blind and visually impaired users? > > 5. Are there any additional accessibility barriers in the Divyangjan > Railway Application that should be highlighted? > > 6. Would it be appropriate to recommend an accessibility audit of > the application and website to identify and resolve other potential > barriers? > > I believe that resolving this issue is important not only for me but also > for many other blind and visually impaired users who may encounter the same > barrier while trying to access railway-related digital services. > > The objective is to ensure that persons with disabilities can use the > Divyangjan Railway Application *independently, securely, and with equal > access*, without having to depend on another person simply to complete an > inaccessible CAPTCHA. > > I kindly request all Access India members to share your valuable > suggestions, technical recommendations, and experiences regarding this > issue. Your inputs will help me prepare a stronger, more effective, and > technically appropriate formal representation to the concerned authorities. > > Thank you for your time, support, and continued efforts towards promoting > digital accessibility and inclusion. > > Regards, > Swagat, > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMufbjvsFKjEmcRUEGqGOD%3D7iZ57ejFaeeGPYx0gAUtM6kDK%2BQ%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMufbjvsFKjEmcRUEGqGOD%3D7iZ57ejFaeeGPYx0gAUtM6kDK%2BQ%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/016201dd307b%2448b86e60%24da294b20%24%40mister-kayne.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/016201dd307b%2448b86e60%24da294b20%24%40mister-kayne.com?utm_medium=email&utm_source=footer> > . > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/2f703810-7765-4851-a5d5-6dfd7e0df08d%40gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/2f703810-7765-4851-a5d5-6dfd7e0df08d%40gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CA%2BGiNpduxo43aP-fYgS1cECjLAhS%3DXjfw9P6WVow%2By%3DxwFdwfA%40mail.gmail.com.
