Hello sir/Madam, thank you so much for immediately forwarding the copy of the RBI'S order in response to my request.
On 6/5/08, H P Kotian <[EMAIL PROTECTED]> wrote: > Date: Jun 04, 2008 > > Banking facilities to the visually challenged > > RBI / 2007-08 / 358 > DBOD.No.Leg BC. 91 /09.07.005/2007-08 > > June 4, 2008 > > To > > All Scheduled Commercial Banks > (excluding RRBs) > > Dear Sir, > > Banking facilities to the visually challenged > > It has been brought to our notice that visually challenged persons are > facing problems in availing banking facilities. It may be noted that banking > facilities > including cheque book facility / operation of ATM / locker etc. cannot be > denied to the visually challenged as they are legally competent to contract. > > 2. It may be recalled that in the Case No. 2791/2003, the Honourable Court > of Chief Commissioner for Persons with Disabilities had passed Orders dated > 05.09.2005 > which was forwarded by IBA to all the member banks vide their circular > letter dated October 20, 2005. In the above Order, the Honorable Court has > instructed > that banks should offer all the banking facilities including cheque book > facility, ATM facility and locker facility to the visually challenged and > also > assist them in withdrawal of cash. Further, in Para 14 of the above Order, > the Honorable Court has observed that visually impaired persons cannot be > denied > the facility of cheque book, locker and ATM on the possibility of risk in > operating / using the said facility, as the element of risk is involved in > case > of other customers as well. > > 3. Banks are therefore advised to ensure that all the banking facilities > such as cheque book facility including third party cheques, ATM facility, > Net banking > facility, locker facility, retail loans, credit cards etc. are invariably > offered to the visually challenged without any discrimination. Banks may > also > advise their branches to render all possible assistance to the visually > challenged for availing the various banking facilities. > > Yours faithfully > > (Prashant Saran) > Chief General Manager-in-Charge > > Notice: The information contained in this e-mail > message and/or attachments to it may contain > confidential or privileged information. If you are > not the intended recipient, any dissemination, use, > review, distribution, printing or copying of the > information contained in this e-mail message > and/or attachments to it are strictly prohibited. If > you have received this communication in error, > please notify us by reply e-mail or telephone and > immediately and permanently delete the message > and any attachments. Thank you > > To unsubscribe send a message to [EMAIL PROTECTED] with > the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > -- With wishes, D, Ramkumar PHD in English Pondicherry university-a central university To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
