Date:14/08/2008 URL: 
http://www.thehindu.com/thehindu/seta/2008/08/14/stories/2008081450711600.htm 
Sci Tech 


Serving a world that is slowly, inexorably going mobile It trends 

The integration of all forms of electronic messaging has embraced the mobile 
phone 

- photo: special arrangement 
 
Technology transfer: Microsoft's Indian engineers have transferred the rich 
Internet experience of Silverlight technology to mobile phones. 

Like Oliver Twist asking for 'more,' users of electronic communication 
technologies can never have enough of a good thing. 

The ultimate wishlist is the integration of voice, email, instant messaging, 
fax, Internet Protocol-based audio and video - even 'white boarding', 
transferring
from a written surface - to go into a manthan or churning of techno logies and 
techniques.

All on the go 

Hitherto much of this has been anchored in fixed systems: PCs, land lines, 
corporate networks. But peripatetic road warriors have changed rules and 
priorities:
Now IT's all on the go now and the world's largest software company cannot 
afford to be a stationary target in this scenario. 

Which is why a few groups at the Microsoft India Development Centre (MSIDC) in 
Hyderabad, one of the largest development centres of the company outside
the U.S., have been quietly chipping away at the challenges that stand in the 
way of bring Unified Communications (UC) to every mobile phone and portable
Internet device.

On Tuesday, which marks MSIDC's 10th birthday, some of these tomorrow 
technologies were opened for scrutiny for the first time. Connect, communicate, 
collaborate,
that is UC's central vision - any place, any device communication. 

If I, as a sender, knew whether the person I was trying to reach was at the 
desk or at home or reachable by a mobile phone, I could choose the best way
to get in touch, instead of playing endless email tag, suggests Nagesh 
Pabbisetty, General Manager of the Business Division at MSIDC. 

But customers are no longer satisfied with just reaching people; they want to 
share their own rich experiences. Which is why engineers in Hyderabad have
developed Microsoft's Office Communicator Version 2 specifically for the mobile 
phone - and then ported Silverlight, the programmable Web browser for rich
internet applications like animation and compelling graphics on to the mobile 
platform. 

Coupled with a fast 3G phone service, it allows users for the first time to 
enjoy a level of graphics that has hitherto been tethered to the desktop. 

Bala Rajagopalan's team at MSIDC, having Silverlighted the mobile phone, is 
working with handset makers to reach the ultimate user. 

Nokia may be among the first to offer the feature: Microsoft has tweaked it for 
Nokia's own S 60 platform as well as for Java which fuels many mobiles.

In other ways too, desktop computing pioneers like Microsoft, are having to 
adjust to the new reality: for every PC sold, five mobile phones are bought.
Other groups at MSIDC, are extended the reach of the Mobile Office from just 
emails to collaborative tools which will allow enterprises to work on a single
document across continents. 

How to get over the need to download huge attachments before starting work? 
Easy; download in parts and start working on part one: If you need to revise
slide 25 of a 50 slide presentation, jump to slide 25 and get working. 

This is easier said than done - unless clever software makes it happen. But 
tomorrow it will be standard practice.

Fancy jargon 

By the time that happens, we may have increasingly large chunks of our work 
space, not on hard disk drives or but up in the 'cloud' - today's fancy jargon
for the Web. 

"We will have to offer increasing numbers of office tools in the Cloud," says 
Srini Koppulu, Managing Director MSIDC, "but customers still have some 
inhibitions
about shifting their assets to the Web."

Free space 

Storage might be the thin end of the wedge that drives slowly from desk to 
cloud: Lay users are increasingly offered gigabytes of free space on the Web
and it might be a trend that strengthens the case for moving unified 
communications to the mobile: You may soon find that your phone is an 
agni-asthra
when it comes to multiple commuunication options; but it is never going to be 
able to store all your files.

Incubate and innovate 

"We came to Hyderabad to incubate and innovate," says S. Somasegar, Microsoft's 
Vice President for the Developer Division who a decade ago persuaded the
company to shed a Redmond-centric view of the world - and look to India for 
ideas. 

Today after 10 years, that idea has paid off handsomely as 1500 engineers 
grapple with the technology challenges of serving a world that is slowly 
inexorably
going mobile.

ANAND PARTHASARATHY 
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