NEW DELHI: In a significant step that will have bearing on Indian
telecom services and push the rates down further, Telecom regulator on
Monday recommended
complete opening up of Internet telephony.

The Internet service providers (ISPs) have been permitted to provide
unrestricted Internet telephony which means they can terminate
Internet telephony
calls on PSTN (public switched telecom network) and vice-versa.

The Telecom Regulatory Authority of India has even allowed the
national long distance (NLD) operators to connect to ISPs through
public Internet (Internet
cloud) for unrestricted Internet telephony. But for that to take
place, ISPs and NLDs will have to thrash out mutual agreements for
unrestricted Internet
telephony, said TRAI.

The move will further boost competition in the domestic long distance
segment and result in lower STD tariffs. The move will permit calls
from personal
computers to fixed line and mobile phones. Currently, a voice call can
travel between two computers but not from a mobile or a fixed phone.
This is expected
to open huge channels of revenues for ISPs.

NLD shall make suitable commercial and technical arrangements with
access providers i.e PSTN/PLMN (public land mobile network lines) for
unrestricted Internet
telephony said the regulator in a statement.

However, there will be no change in the existing IUC regime. According
to TRAI, TEC (Telecommunication Engineering Centre) will identify
distinct number
resources for Internet telephony subscribers. Telephone numbers from
the identified blocks will be allocated to ISPs, UASPs (unified access
service providers),
BSOs (basic service operators) and CMSPs (cellular mobile service
providers) for Internet telephony.

Even as the regulator emphasized that overall licensing framework has
been protected while permitting unrestricted Internet telephony to
ISPs, the decision
is likely to cause rancour among the existing telcos while bringing a
huge cheer to the handful surviving standalone ISPs.

TRAI stressed that it had given due importance to ensure the level
playing field among various service providers, inter-connection
mechanism, inter-connect
usage charges (IUC), and other important issues such as numbering,
lawful interception, emergency number dialing, inter-operability and
quality of service
etc.

"Our subscribers are denied advanced value-added services in contrast
to global scenario where such Internet-based services are popular.
ISPs are not permitted
to provide unrestricted Internet Telephony though they have IP-based
infrastructure. Such regulatory restrictions discourage technological
advancements
and result is grey market activities to provide these services to
common masses," TRAI has pointed out in its recommendations.
However, emergency number dialing has not been mandated to ISPs. Also,
all ISPs interested in providing unrestricted Internet telephony will
have to invest
in installing lawful interception equipment.

Besides, TRAI has not, at this point, mandated quality of service
(QoS) norms for unrestricted Internet telephony.


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