this is from another list.
Fix common Pc problems!
Introduction
Today's Windows-based PCs make life easier than ever for both home
enthusiasts and working professionals. But every piece of hardware and
each software application you introduce to your system comes with its own
unique requirements, and unfortunately, they don't always "play well"
together.
From time to time, we've all encountered obstacles-devices that don't
appear
on your desktop, applications that won't run, or computers that refuse to
start up. Luckily, there are several simple rules anyone can follow to
quickly get back up to speed with a minimum of frustration. Here are
several easy step-by-step guides that may help you solve most common
dilemmas. Hopefully, you'll be happily clicking away again in minutes.
Top of page
First steps (the basics)
. Before adding any major hardware or software to your system, make sure
you've recently backed up your PC as a safeguard. Automatic backup
functions let you schedule regular upkeep for maximum convenience.
. Write down the contact information for Microsoft Customer Service and
Support, should you need to consult an expert. Take a second to print the
below instructions as well, and keep them handy as you walk through the
troubleshooting process.
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Locating the problem
Many issues can be resolved by simply checking to be sure that all of your
plugs are connected properly. Once you are sure of that, try rebooting
your system. Turn your computer off, and then back on a few seconds later.
If the problem continues, follow the steps listed here.
Ask yourself if the problem is related to hardware, software, or the
operating system (such as Windows XP or Windows Vista). Below are some
common indicators that can help you decide which is the right answer.
If you're uncertain, don't worry. Just start at the top by determining if
your software is working, using the Software errors section that follows.
If the issue persists, proceed to the Hardware trouble section and then to
the System failure section.
You can also find really helpful information at Microsoft Help and
Support. If you'd like to search by individual program, try the Product
Solution Center. Or check the columns and blogs found on the Windows
Community Web site, where you can find helpful input from experts and
fellow computer users.
The lists on the right side of this page may help you narrow down the type
of trouble you are experiencing.
Top of page
Software errors
If programs refuse to install, won't appear on your desktop, can't seem to
run without freezing, don't load at a decent speed or function properly,
or Internet access is unavailable, here's how to troubleshoot:
General issues
1.
Confirm that your PC meets the software's minimum system requirements. If
it doesn't, you'll be unable to run the program without upgrading your
computer's hardware. Note that PCs which barely meet or just slightly
exceed these minimums may run the software more slowly and can be less
reliable. Windows Vista users can reference the Windows Experience Index
to quickly gauge their PC's general capabilities.
2.
Check for compatibility with Windows Vista.
3.
Close open programs and windows that you're not currently using. These can
eat up system memory and processing power, slowing your PC or preventing
additional software from running. Try running the program again.
4.
Check available hard drive space. Roughly 5 to 10 percent of your hard
drive's total storage allotment should be left free to ensure optimum
system performance, prevent crashes, and keep Windows running at top
speed. To free more space, use Disk Cleanup in Windows Vista or Windows
XP.
5.
Check for program updates and information on frequently encountered issues
at the software manufacturer's Web site. For Microsoft products, you can
also load Windows Update or visit the Microsoft Download Center. If you
install an update, reboot and attempt to run the program again.
6.
Uninstall or delete unwanted programs to cut down on clutter and remove
any drain on your system's resources.
7.
Disable programs you don't use to prevent them from automatically loading
when Windows starts. Reboot and try the program again.
8.
Defragment your hard drive in Windows Vista or Windows XP to improve
performance.
9.
Scan for viruses and spyware. Windows Defender and Windows Live OneCare
can help detect and prevent threats, along with preventing annoying pop-up
notices and unauthorized home network intrusions. You can scan your PC for
free.
10.
Reboot your computer and try loading the program again. If it still won't
load or work correctly, you may need to uninstall the software and then
reinstall it from scratch and reboot again. Advanced users can also try
these advanced troubleshooting tricks.
11.
Consult Microsoft Help and Support and the Windows Community. If live
assistance is required, first contact the software manufacturer's customer
support department. For additional assistance, try Microsoft Customer
Service and Support.
Internet Connectivity
Whether you have a modem or a home network, answers to common Internet
access and online networking problems can be found at Microsoft Help and
Support. Quick references include:
. Dropped signals
. Finding wireless networks
. Internet connection problems
. Network connection issues
. Slow speeds
. Using Internet Explorer
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Hardware trouble
Should equipment fail to turn on, be recognized by your system, or
function properly, follow these steps to address some of the most common
hardware issues:
1.
Determine that equipment has been assembled correctly, by consulting your
product manual or referencing the manufacturer's Web site.
2.
Confirm that your device is securely plugged in and receiving power. For
equipment that relies on an A/C (wall outlet plug) power adapter, you can
double-check that the outlet is functioning correctly by plugging in
another device and observing if it starts up or begins charging.
3.
Check to see whether equipment is properly connected to your PC by making
sure all cables are securely plugged into the correct ports.
4.
Verify that hardware is turned on.
5.
Look for error messages displayed on either the equipment itself (commonly
found on a small LCD screen) or on your desktop. Solutions for many of
these can be found in your product manual or by checking this
comprehensive database.
6.
Install or reinstall drivers for the device. Windows automatically
searches for drivers when new devices are connected and notifies you of
any available updates. It may be necessary to manually install them
yourself, if these files are contained directly on the device, on a CD/DVD
sold with the equipment, or on the manufacturer's Web site. To activate
setup, just double-click on the driver installation program. You may need
advice, if the installation program fails to run.
7.
Confirm that you're using the latest drivers for your hardware.
Manufacturers routinely issue patches to correct errors and
inconsistencies that users encounter. To do so, simply use Windows Update,
visit the Microsoft Download Center, or check the Download or Support
section of the manufacturer's Web site.
8.
Reboot your system and test the device again.
9.
Consult Microsoft Help and Support, the Windows Community, or the
manufacturer's Web site for assistance. The following resources also offer
solutions to common problems with popular devices, including:
. Audio and sound cards
. CD or DVD drives
. Digital cameras
. Speech recognition
. Keyboards
. Mice
. Monitors and video cards
. Network adapters
. Printers
. Recordable media
. Scanners
. TV tuners
. USB devices
. Webcams
10.
If all else fails, contact the hardware manufacturer's customer support
department. You can also try your computer manufacturer's customer support
group or Microsoft Customer Service and Support for additional assistance.
Top of page
System failure
Can't get your PC to start up or shut down? Is Windows stalling out,
randomly turning your computer off, or rebooting without warning? Follow
these step-by-step instructions to restore system health.
1.
Confirm that your PC is plugged into an electrical outlet and receiving
power. If so, reboot and see whether the problem persists.
2.
Try restoring your system.
. To do so for Windows Vista, see here.
. Windows XP users can click this link instead.
3.
Check to see if you have a memory problem.
4.
Scan your hard drive for errors.
5.
Look for driver problems.
6.
Try advanced boot options and working in safe mode.
7.
Did you just install a new hardware device or driver before Windows
stopped working? Determine the cause and address the problem.
8.
Repair your PC using the Startup Repair function.
9.
Reinstall Windows.
10.
If troubles remain, consult Microsoft Help and Support or the Windows
Community. If you still need help, contact Microsoft Customer Service and
Support.
Hard drive failure
In a worst-case scenario, system failure may be caused by a damaged or
corrupted hard drive. There are many warning signs that may indicate this
problem:
. Your system won't boot.
. No operating system is detected.
. The computer hangs during startup.
. Your PC is making strange noises.
If you are concerned about the safety of your files, try the following
options before paying to send it to a data recovery specialist:
. Resurrect your hard drive.
. Retrieve files using a boot CD.
. Employ free system recovery tools.
--------------------------------------------------------------------------------
Scott Steinberg
-------
Thanks with regards
Saravanan.
______
Please feel free to share your comments, feedbacks and and new ideas!
([email protected] or [email protected])
"Every man I meet is my superior in some way. In that, I learn of him."
Emerson
"One thing only I know, and that
is that I know nothing." Socrates said repeatedly to his followers in
Athens.
******
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