thanks for this wonderful information.
rgds
amalesh
AICB, Delhi

--- On Tue, 14/4/09, SC Vashishth <[email protected]> wrote:


From: SC Vashishth <[email protected]>
Subject: [AI] RBI Notification on Accessible ATMs
To: [email protected], [email protected], "AdvocateRajan 
Mani" <[email protected]>, "Anil Aneja" <[email protected]>, "Chandra 
Supriya Ms." <[email protected]>, "Manjula Rath" 
<[email protected]>, "Pankaj Sinha" <[email protected]>, "sachu 
ramalingam" <[email protected]>, "Thiagarajan K." 
<[email protected]>
Date: Tuesday, 14 April, 2009, 4:03 PM


Dear Friends,

Here is the RBI Notification on accessible ATMs for your information:

  RBI/2008-09/431 DBOD.No.Leg.BC.123 /09.07.005/2008-09  April 13, 2009


All Scheduled Commercial Banks
(Excluding RRBs)
   Dear Sir,

*Need for Bank Branches / ATMs to be made *
*accessible to persons with disabilities*


We have been receiving several suggestions including from Government of
India to make bank branches and ATMs easily accessible to persons with
disability by providing ramps so that wheel chair users can access them and
the height of the machine is also appropriate for them. Further we have also
been receiving suggestions for installing speaking software and key pads
with letters in Braille to facilitate use by persons with visual impairment.

2. We have examined the above suggestions and banks are advised to take
necessary steps *to provide all existing ATMs / future ATMs with ramps* so
that wheel chair users / persons with disabilities can easily access them
and also make arrangements in such a way that the height of the ATM does not
create an impediment in its use by a wheelchair user. *Banks may also take
appropriate steps including providing ramps at the entrance of the bank
branches* so that the persons with disabilities / wheel chair users can
enter the bank branches and conduct business without much difficulty.

3. Further, banks should* make at least one third of new ATMs installed as
talking ATMs with Braille keypads and place them strategically* *in
consultation with other banks to ensure that at least one talking ATM with
Braille keypad is generally available in each locality *for catering to
needs of visually impaired persons. Banks may also bring the locations of
such talking ATMs to the notice of their visually impaired customers.
     Yours faithfully

(Prashant Saran)
Chief General Manager-in-Charge

-- 
Warm regards,

Subhash Chandra Vashishth
Mobile: +91 (11) 9811125521
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