Hi Vamshi, Though Mr. Ramdoss has given detailed steps where the traveller would receive or require help, It would be worthwhile to just read the DGCA's CAR (Civil Aviation Requirements) on Carriage by Air of Persons with Disabilities and Persons with Reduced Mobility.
You will appreciate that these Guidelines were framed after thorough interaction with the Disability Sector in which my organisation Svayam had also actively participated and are quite friendly to the disabled. However, often due ot ignorance on the part of users, these guidelines are not followed in totality. You can find the latest DGCA CAR on the subject on this link: http://dgca.nic.in/rules/car-ind.htm After click on this link, you will have further locate Section-3: Air Transport followed by Series M- Passenger Facilitation part I. For ready information I am attaching the same in PDF to all those who responded to Vamshi's mail. I reiterate, please ask for help and it is readily available. Generally you have sufficient number of staff that assist you with formalities and also once you have checked in, a staff is assigned to you until you board the aircraft. Once in the aircraft, you have the cabin crew who help you out. Just raise your hand until the staff locate you or you can ask fellow passenger also to call for the cabin crew. Currently there is no button available to indicate to crew that you need help. Similarly on arrival, the staff will help you with mobility and other clearance till you reach out of the exit. Hopefully she will have people to receive her at the airport in US. regards On 17 June 2010 01:18, Adhimoolam Vetrivel Murugan <[email protected]>wrote: > But advise your friend to contact the airline in advance. She may > still get required assistance, but according to international law, > airlines need to be notified 48 hours in advance and as a government > owned airline, air india is a bit crazy at times. > > Best, > > Vetri. > > On 16/06/2010, Sathiyaprakash Ramdoss <[email protected]> wrote: > > In general, Prior to travelling / while booking the ticket, person > > must request accomodation. Certainly, it is mandatory for the > > respective airlines to provide requested accomodation for the > > disabled individuals. > > As for as the convinient of the person who is traveling tomorrow, I > > can give some tips from my personal experience. > > First, once she reaches airport, ask the person to request help from > > the gate agent to take her to the respective airlines e.g., Air India, > > right? > > Once, she reaches air India, she can ask the agent to help her in > > filling out the forms e.g., forms that indicate that you are leaving > > India. In the meantime, they will also help her to weigh her baggages. > > After getting this paper procedures done, she can seek their support > > to complete leaving formalities and security check as well. After > > security check done, air indian agent will take her to gate from > > where the plane takes off. Till the boarding time starts, she can wait > > and again Air India agent will come and take her in to the flight and > > make her seated. During transits, respective airline agents will come > > and take her and help her to get the transit security checks done. > > Before she arrives at U.S. port of entry, flight agents will help her > > to complete some paper works in the flight itself. Once she arrives at > > the port of entry, air prort agents will help her to get the > > baggages and take her to get immigration and get her through. After > > completing immigration, she can ask her to leave outside the airport > > gate or ask them to take her to domestic flight ( NOTE: it is > > depending up on her final destination). > > For the smooth travel, ask her to request wheel chair accomodation, > > if she has not done that yet. and it is much easier for first time > > travellers. Please feel free to ask any questions / clarifications. > > Hope, it helps. Thanking You. > > > > > > Sathiyaprakash > > > > On 6/16/10, nilesh sonar <[email protected]> wrote: > >> hello > >> one of my friend had face same problem then he called to the > >> service provider and they had provide him assistant from the entry > >> of the airport gate > >> and at the destination airport also > >> i think there is some guied line for all the airlines for person > >> with disability but i dont have it now > >> so she can do same as my friend has done > >> > >> from Nilesh > >> legal officer > >> Bank of baroda > >> Mo:9226448091 > >> > >> > >> > >> On 6/16/10, Vamshi G <[email protected]> wrote: > >>> Hi friends, > >>> > >>> > >>> > >>> One of my friends is travelling by an Air India flight to USA. > >>> > >>> Is there any assistance that she can get like, guidance in finding gate > >>> ways, locating luggage, filling up forms? > >>> > >>> And, what are all the precautions that have to be taken for a journey > >>> like > >>> this? > >>> > >>> > >>> > >>> She is a low vision person. > >>> > >>> > >>> > >>> Guidance required very urgently as she is leaving tomorrow evening. > >>> > >>> Please give your mobile numbers and I shall ask her to contact you, if > >>> required. > >>> > >>> > >>> > >>> Regards, > >>> > >>> Vamshi G > >>> > >>> M: +91 9949349497 > >>> > >>> R: +91 877 2243861 > >>> > >>> Skype: gvamshi81 > >>> > >>> > >>> > >>> www.retinaindia.org > >>> > >>> From darkness unto light > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> Voice your thoughts in the blog to discuss the Rights of persons with > >>> disability bill at: > >>> http://www.accessindia.org.in/harish/blog.htm > >>> > >>> To unsubscribe send a message to > [email protected] > >>> with > >>> the subject unsubscribe. > >>> > >>> To change your subscription to digest mode or make any other changes, > >>> please > >>> visit the list home page at > >>> > >>> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > >>> > >> > >> Voice your thoughts in the blog to discuss the Rights of persons with > >> disability bill at: > >> http://www.accessindia.org.in/harish/blog.htm > >> > >> To unsubscribe send a message to [email protected] > >> with > >> the subject unsubscribe. > >> > >> To change your subscription to digest mode or make any other changes, > >> please > >> visit the list home page at > >> > >> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > >> > > > > Voice your thoughts in the blog to discuss the Rights of persons with > > disability bill at: > > http://www.accessindia.org.in/harish/blog.htm > > > > To unsubscribe send a message to [email protected] > > the subject unsubscribe. > > > > To change your subscription to digest mode or make any other changes, > please > > visit the list home page at > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > Voice your thoughts in the blog to discuss the Rights of persons with > disability bill at: > http://www.accessindia.org.in/harish/blog.htm > > To unsubscribe send a message to [email protected] > the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > -- Warm regards, Subhash Chandra Vashishth Mobile: +91 (11) 9811125521 Please don't print this e-mail unless you really need to. Consider environment!
Voice your thoughts in the blog to discuss the Rights of persons with disability bill at: http://www.accessindia.org.in/harish/blog.htm To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
