Sorry, Pranav, I am probably not clear.
Once I install the device, I can see it as an icon on the desktop and the
reliance broadband plus is in the programmes menu. I am unable to see the
thing in connections list under control pannel, networks. Of course, my
default connection is tata photon plus. Do I need to uninstall the same?
Please do indicate.
----- Original Message -----
From: "Pranav Lal" <[email protected]>
To: <[email protected]>
Sent: Sunday, September 12, 2010 12:39 PM
Subject: Re: [AI] Urgent: Reliance Broadband plus help required
Hi,
When you say, the device refuses to install, what do you mean? Can you see
the device as a drive under "my computer"? Did you try my suggestion of
activating the broadband software but not using it to dial?
Another thing you could try is to remove all instamces of the device from
the device manager and then plug the device back in again.
Pranav
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Ketan Kothari
Sent: Sunday, September 12, 2010 5:47 AM
To: [email protected]
Subject: Re: [AI] Urgent: Reliance Broadband plus help required
Pranav, Actually, the device refuses to get installed. I have worked
with
Tata Photon plus without any problem. My system is XP SP 3 and I am using
AVG Internet Security with firewall. In fact, as soon as I press enter on
the desktop icon the volume also gets lowered (from 100% to 49%). When I
go
to Control Pannel, Networks I find LAN, Wireless connection and Tata
indicom. What could be teh reason? ----- Original Message -----
From: "Pranav Lal" <[email protected]>
To: <[email protected]>
Sent: Saturday, September 11, 2010 8:13 PM
Subject: Re: [AI] Urgent: Reliance Broadband plus help required
Hi,
Fear not, there is indeed a way around the in accessible interface of
reliance broadband. Carry out the following steps.
1. Ascertained the phone number you need to dial as well as your user
name
and password. I am not sure how to do this independently. My employer has
given me a data card, so the system administrator in my company gave me
the
requisite credentials. Usually, the phone number assigned to the data
card
will be the user name and the password.
2. Insert the data card into the computer and let the computer add the
relevant hardware. broadband software.
3. Navigate to the network and dial-up connections applet.
4. One of the connections should belong to your reliance broadband.
5. Use this connection to dial out.
If you get an error such as no dial tone, the modem is busy or anything
else, it means that the hardware has not been properly installed. You
need
to remove the data card after using the "safely eject hardware" option in
Windows and then reinsert the card and follow the above steps again.
Pranav
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