Hi Mukesh,
I presume, it is not firefox problem.
after clicking personal banking, another page opens which you rightly mentioned. just search for the line click here to continue. you can search by writing word cont after typing control+f (find command). press enter there and then the page will open containing login user name and password field.

Sandeep G
----- Original Message ----- From: "mukesh jain" <[email protected]>
To: <[email protected]>
Sent: Thursday, October 28, 2010 3:52 PM
Subject: Re: [AI] query regarding net banking of SBI


hello,
first of all, thank you very much for your kind reply.

i have followed the steps given by you and could download the
statement in excel format. but i would like to know that what if i
want to download the statement in pdf format? since there is the link
given to download the file is there any way
to reach to the said link with screen reader?

i have one more doubt regarding online SBI website. till now  i have
been accessing this site with internet explorer but now since i have
installed mazilla firefox i tried to access this site
onlinesbi.com
through firefox and the home page of this site got opened fine. on
this page, i have clicked on the link personal banking to access the
acount. after opening this page, i could not get the fields like user
name and password.

actually, when i click on personal banking with internet explorer i
get the page on which there are links in graphics so i press g to go
to the link continue to log in and press enter. then i get the page to
type user name and password. but with firefox i neither get this
graphic link nor get the user name and password to type. rather on
this page, i get the following message:

Beware of Phishing attacks

list of 3 items
• Phishing is a fraudulent attempt, usually made through email, phone
calls, SMS etc seeking your personal and confidential information.
• State Bank never sends e-mail and embedded links asking you to
update or verify confidential, personal and security details. If you
receive such e-mails/phone
calls/SMS NEVER RESPOND to them and report such matter to the bank at
• More security tips
list end

so how do i get on to user name and password page with firefox?

your kind cooperation in this regard would be highly obliged.

thanks,
regards,
mukesh jain.

On 10/28/10, [email protected] <[email protected]> wrote:
you may open excel copy and save it.
gajendra vyas
----- Original Message -----
From: "mukesh jain" <[email protected]>
To: "accessindia" <[email protected]>
Sent: Wednesday, October 27, 2010 10:23 PM
Subject: [AI] query regarding net banking of SBI


Hello,
This is the query regarding accessibility of the site
Onlinesbi.com
In this regard, this is to kindly inform you that I am using net
banking facility of SBIon their site given aforesaid,  and finding
difficulty in accessing the download account  statement.

As per the option available to download the account  statement, there
are three radio buttons, view, download in excel format and download
in pdf format. While choosing the option download in pdf format the
account statement appears on the screen and perfectly accessible to
read but when I try to explore the save option to save this in my
desired location, I am unable to get any menu where I can have the
option to save this statement.

While enquiring with sighted person, I have been told that there is
one link on this page which  says "click here to save this file or to
choose desired location" but I am unable to go to this link with my
screen reader jaws.

So if anyone on the list using the net banking of SBI and know the
solution for my problem, please give your valuable suggestions.

Your kind cooperation in this regard would be highly obliged.

Thanks,


--
Regards,
Mukesh jain
Email:
[email protected]
Skype: mukeshja
Mob: 09977165123

"Face your deficiencies and acknowledge them; but do not let them
master you. Let them teach you patience, sweetness, insight. "

Helen Keller

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--
Regards,
Mukesh jain
Email:
[email protected]
Skype: mukeshja
Mob: 09977165123

"Face your deficiencies and acknowledge them; but do not let them
master you. Let them teach you patience, sweetness, insight. "

Helen Keller

To unsubscribe send a message to [email protected] with the subject unsubscribe.

To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in

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