I have been using the CPP from Citibank for the last two years. under
this, one may not only register all kind of Credit/Debbit cards but
also, all the other documents such as your PAN Card, Passport, voter's
ID Driving Licence & all the other documents of consiquence.

in case of loss of any of the registered documents, the CPP would help
the customers  apply for & procure the same.

CPP also recommends that, in case of a loss of card or any other
registered documents, you should call them up, even before you call up
your bank!!to

On 12/22/10, Kotian, H P <[email protected]> wrote:
> Card protection planHai Harish:
> Hello
> I am copying the mail below on behalf our member.
> Harish Kotian.
>
>
>
> -----Original Message-----
> From: Subramani L
> Sent: Tuesday, December 21, 2010 4:20 PM
> To: '[email protected]'
> Subject: Card Protection Plan
>
> Hai folks:
>
> Thought this info would interest many of you.
>
> One of the problems most debit card users face is what would happen if the
> card is stolen?
>
> If the card happens to be the 'Visa' variety, then there is always cause for
> concern. Because unlike the Master card, Visa card can be used by anyone to
> purchase things without needing to present the identity verification and so
> on (Master debit cards require pin number for purchases). Of course there is
> regulation from the banks to check identities before accepting payments
> through visa cards, but shopkeepers and sales reps cannot worry more when
> someone swipes the card and pays for the purchase.
>
> In October, I lost my Corporation Bank (Visa) debit card and didn't realise
> I had lost it for nearly two days. By that time fraudulent transactions had
> taken place and I lost nearly Rs. 8,000. Obviously, the card is our
> responsibility and the bank is in no way obligated to return the money to
> me. Though this happens to everyone, blind and sighted, people tend to view
> such things as a consequence of being blind and being a terrible loser (this
> is by far the biggest amount I had lost to fraud in my 15 years of working
> life... Touch wood). No amount of running around to police stations and
> numerous visits to the bank has yielded anything, except increasing my
> frustration and disappointment over the way our system (especially law
> enforcement) works. Nearly two months later, I get this news and thought how
> come I didn't find this out two months before?
>
> For the past four months, I have been a customer of Kotak Mahendra Bank
> (KMB), whose service I should say has been exceptional. They have assigned
> me a relationship manager who activated my debit card and internet banking
> without raising a finger. She calls me up regularly to find out if I would
> like to sign for online payments through Visa Bill Pay facility and I had
> been thinking this was good. But now I got the news that KMB is offering
> what is called a Card Protection Plan (CPP), a kind of insurance against
> your debit card. The beauty is, this applies for any debit card of any bank.
> For paying just Rs 1,295, you are given upto Rs 1 lakh in the event of you
> losing your debit card and are unable to prevent fraudulent transactions.
> You can use the service to immediately block the card and ensure no further
> transactions take place. In case there are further thefts after you had
> blocked the card, you are entitled for Rs 20 lakhs, since the onus of
> protecting the account is with the bank once you block the card.
>
> The annual service is automatically renewed each year unless you respond to
> one of the SMS messages alerting you about the renewal and decide to
> terminate it. I am not sure if this is offered to those who don't have KMB
> bank account. If not, I feel you all have to take a Kotak account and see if
> you can avail this service to protect yourself from loss of card and with it
> considerable sum of your earnings. This is particularly good for visually
> challenged persons since we are under no power to save our belongings if
> someone intentionally wants to steal. Pl enquire about this at Kotak
> Mahendra Bank and verify if the service is available to one and all and if
> so, avail it. Also, pass this on to other VI friends and let them be
> benefited by it.
>
> Subramani
>
>
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