Hello all, I have been invited to talk at the United Nations Online Dispute Resolution Working Group Conference with respect to problems faced by persons with visual impairment in connection with denial of services by service providers including banks, insurance, airlines etc. as well as the government.
The objective is to come up with a suitable online system for resolution of disputes whereby by VIs can lodge complaints/disputes with this authority so that the disputes/complaints can be dealt with and resolved without going to court etc. Can members mail me with some details of instances where they have been denied services by service providers or the government? My email id is [email protected] Thanks, Rahul Cherian
