Hi All,

FYI

Dear Sir/ Ma'am,

Greetings from EnAble India,

 Here is another training-employment opportunity for persons with vision
impairment (Totally blind and low vision) 

Please find below the details of the training conducted by Enable India in
collaboration with IBM for Visually Impaired candidates. The training will
be conducted to enable the candidates to become employable in Service
Management positions in IBM. Details Below:

 

Service Management Positions - Job Description:

The job would primarily involve addressing queries from customers (both
internal and external) on issues related to infrastructure (which could be
servers, network, etc.). These queries then need to be evaluated and either
forwarded to the concerned department or uploaded in a tool. You would have
to follow up on the status of the query and ensure that the same is closed
to the customer's satisfaction. The work will involve emails, phone
conversations and face to face discussions as well as knowledge of internal
tools used by IBM for this position.

 

Job location: Hyderabad

 

Training details:

Training location: Bangalore

Duration of the training: 10 weeks (commencing on July 5th 2011.

Venue: will be communicated

 

Eligibility:

Any visually impaired person with the following

1.      15 years of formal education. 
2.      Good computer skills 
3.      Good communication in English (Written and spoken).

 

Please confirm your interest in the training at the earliest as there are
limited seats for the same. Once you have indicated your interest, Enable
India will get back to you with a confirmation and further details related
to the program. 

 

Contact person             Shivakumar N

E-mail                          [email protected]

Mobile                         9620876707

 

Request you to pass this information to the visually impaired persons and
others those whom are working for them. 

Note: seats are limited.

With Best Regards,

 

Team Enable India

 

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