Hello, We, from Blind Persons' Association, Kolkata started a web site www.bpa.org.in some years back. It was hosted by Tata Inbdicom. In spite of some minor problems, it was working fine.
Recently things went worse. Our web site is not working for a month or so now. The matter was reported to the Customer Service several times. The fault was at their end. It was pointed out several times, over phone and by email. Still each time we are complaining, they are resetting the password. In fact, we did not change the password after they reset it. Still they are doing the same. As if, resetting the password is the only problem, or perhaps, this is the only thing they can do. Now the problem is, I want to reach someone in the company who is conversant with the matter. I never saw such callous staff. They don't understand IP address or bandwidth etc. Our problem involves these issues. What should I do now? All mail correspondences or phone calls will go to the same staff. Best regards, Amiyo Biswas Cell: +91-9433464329 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
