Hi, Thanks for your help. Actually, the problem is not from my side. It is the problem of service provider.
On 12/27/11, lv1906 <[email protected]> wrote: > Kindly accept my apologies if there is any unnecessary information or > repetition. > This information might be of help to you. > Error "Internet Explorer cannot display the webpage" when viewing a > website in Internet Explorer > View products that this article applies to. > You may find it easier to follow the steps if you print this article first. > On This PageExpand all | Collapse all > SYMPTOMSWhen you use Windows Internet Explorer to view a Web site, you > receive an error message that resembles the following: > Internet Explorer cannot display the webpageBack to the top > RESOLUTIONGeneral troubleshooting > This section is intended for a beginning to intermediate computer > user. If these methods do not resolve your problem, you can try the > methods in the "Advanced troubleshooting" section. > > Note If you are using Internet Explorer 8 or Internet Explorer 9 on > Windows 7, follow Method 8 before you try the remaining methods. > Method 1: See whether you can view another Web page > Click here to view or hide detailed information > > Check to see if you are having problems viewing all web pages or just > a few individual web pages. To do this, follow these steps:Start > Internet Explorer.Click the links below or type the address in the > address bar in Internet Explorer and press Enter to view these > websites. http://www.microsoft.com (http://www.microsoft.com) > http://www.msn.com (http://www.msn.com) http://support.microsoft.com > (http://support.microsoft.com) If you do not receive a similar error > message when viewing these websites, contact the owner of the Web site > displaying the error message. The site may be temporarily offline or > experiencing other issues. You can also visit the following KB article > to troubleshoot problems trying to view a single web page: How to > troubleshoot issues when you use Internet Explorer to view a single > website or to access webmail (http://support.microsoft.com/kb/2483955) > > If you receive the same error message trying to view the websites > listed above, go to the next method. > > Method 2: Run the Network Diagnostics tool in Internet Explorer > Click here to view or hide detailed information > > The Network Diagnostics tool can detect and attempt to resolve > detected networking issues. To run the Network Diagnostics tool, > follow these steps:Start Internet Explorer, and then try to access the > Web page that is displaying the error message. On the page that > displays an Internet Explorer error message, click the Diagnose > Connection Problems link. The Network Diagnostics tool will run. When > the tool has finished running, it will report one of the following > results: It was unable to find a problem. It has detected a problem. > Additionally, the tool will provide guidance about the next steps to > take to troubleshoot the problem.Note Internet Explorer 6 users click > Detect Network SettingsClick IP Address, and note the IP Address. You > may need it for future troubleshooting.Follow the steps in the Network > Diagnostics tool to fix any connection problems.Start Internet > Explorer.If you receive the same error message after running the > Network Diagnostic tool, go to the next method. > > Note You cannot use this method in Windows 7. The Network Diagnostics > tool has been improved upon and replaced with the Internet > Troubleshooters. Follow Method 8 to run the troubleshooters. > Was this information helpful? Please send us your feedback > Method 3: Reset the modem or the router > Click here to view or hide detailed information > > Resetting your modem or router can help to resolve issues. To reset > your modem or router, follow these steps: Disconnect the cable that > connects the computer to the modem.Turn off the modem and the router. > Collapse this tableExpand this tableNote If the modem or the router > does not have a power switch, disconnect the power to the modem or to > the router. > Restart the computer.After your computer has restarted, turn on the > modem or the router, connect the cable from the computer to the modem > or the router, and restart the computer.Make sure that all network > cables are securely connected.Start Internet Explorer.If you receive > the same error message after resetting your modem or router, go to the > next method. > Was this information helpful? Please send us your feedback > Method 4: Delete your Browsing History > Click here to view or hide detailed information > > If resetting the modem or the router did not resolve the problem, > deleting your browsing history might help. Follow these steps to > delete your temporary Internet files, history, and form data: Internet > Explorer 8 or Internet Explorer 9Start Internet Explorer.Click Tools > from the menu or click the Tools icon and then click Internet > Options.Under Browsing history, click Delete.Select the check box next > to Preserve Favorites website data.Select the check box next to > Temporary Internet Files.Select the check box next to Cookies.Select > the check box next to History.Select the check box next to Form > data.Select the check box next to InPrivate Filtering data.At the > bottom of window, click Delete. Close Internet Explorer, start > Internet Explorer again, and then try to access the Web page.Internet > Explorer 7Start Internet Explorer.On the Tools menu, click Delete > Browsing History.Select the check box next to Temporary Internet > Files.Select the check box next to History. Select the check box next > to Form data. Select the check box next to Cookies. At the bottom of > window, click Delete.Close Internet Explorer, start Internet Explorer > again, and then try to access the Web page.Internet Explorer 6Start > Internet Explorer.On the Tools menu, click Internet Options. In the > Temporary Internet Files section, click Delete files, and then click > to select the Delete all offline content text box and click OK. In the > History section, click Clear history, and then click Yes. Close > Internet Explorer, start Internet Explorer again, and then try to > access the Web page. If you receive the same error message after > deleting the browsing history, go to the next method. > Was this information helpful? Please send us your feedback > Method 5: Use Internet Explorer in No Add-ons mode > Click here to view or hide detailed information > > Using No Add-ons mode starts Internet Explorer without loading any > installed Add-ons, restarting Internet Explorer will re-load all of > your installed add-ons. To do this, click Start, point to All > Programs, point to Accessories, point to System Tools, and then click > Internet Explorer (No Add-ons). > Note Internet Explorer (No Add-ons) mode is not available for Internet > Explorer 6. > If starting Internet Explorer in No Add-ons mode resolves the issue, > follow these steps to isolate the add-on that is causing the > issue:Click Tools, and then click Internet Options. Click the Programs > tab, and then click Manage add-ons.Click an add-on in the Name list, > and then click Disable.Repeat step 3 until you identify the add-on > that is causing the issue.Was this information helpful? Please send us > your feedback > Method 6: Reset Internet Explorer configuration Settings > Click here to view or hide detailed information > > Click here to watch the video > > Caution When you use the Reset All Settings feature in Internet > Explorer, you will disable all browser add-ons. Therefore, must > re-enable the add-ons that you want to use afterward. Typically, an > add-on is not re-enabled when you reinstall it. You must manually > re-enable the add-on. > > To reset Internet Explorer settings to the default setting, follow > these steps: Start Internet Explorer, click Tools, and then click > Internet Options. Click the Advanced tab, and then click Reset.In the > Internet Explorer Default Settings dialog box, click Reset.In the > Reset Internet Explorer Settings dialog box, click Reset. In Internet > Explorer 6, click Restore Defaults , and then click OK .When the > settings have been reset, click Close, and then click OK to restart > Internet Explorer.Video: How to reset settings in Internet Explorer 9 > > <stories> > <subtitle> > <time>0:0:11</time> > <duration>4</duration> > <size>15</size> > <position>0.5</position> > <linebreak>Disabled</linebreak> > <text>How to reset settings in Internet Explorer 9</text> > <color>Black</color> > </subtitle> > <subtitle> > <time>0:0:11</time> > <duration>4</duration> > <position>0.4</position> > <link>http://support.microsoft.com/kb/318378/</link> > <text>http://support.microsoft.com/kb/318378/</text> > <style>Underline</style> > </subtitle> > <subtitle> > <time>0:0:18</time> > <duration>10</duration> > <text>Start "Internet Explorer". > (Click "Start", and then click "Internet > Explorer".)</text><overlay>On</overlay> > </subtitle> > <subtitle> > <time>0:0:29</time> > <duration>5</duration> > <text>Click the "Tools" icon.</text><overlay>On</overlay> > </subtitle> > <subtitle> > <time>0:0:34</time> > <duration>6</duration> > <text>And then click "Internet options".</text><overlay>On</overlay> > </subtitle> > <subtitle> > <time>0:0:40</time> > <duration>11</duration> > <text>Choose the "Advanced" tab, and then click > "Reset".</text><overlay>On</overlay> > </subtitle> > <subtitle> > <time>0:0:51</time> > <duration>8</duration> > <text>Within the "Reset Internet Explorer Settings" dialog box, > click "Reset" to confirm.</text><overlay>On</overlay> > </subtitle> > <subtitle> > <time>0:0:59</time> > <duration>8</duration> > <text>Click "Close". </text><overlay>On</overlay> > </subtitle> > <subtitle> > <time>0:1:7</time> > <duration>6</duration> > <text>Exit all Internet Explorer windows and then reopen to > complete the changes.</text><overlay>On</overlay> > </subtitle> > </stories> > > Was this information helpful? Please send us your feedback > > > If the methods in the "General troubleshooting" section did not > resolve your issue, you can try to use the methods in the "Advanced > troubleshooting" section. If you are not comfortable with advanced > troubleshooting, you might want to ask someone for help or contact > support. For information about how to contact support, please visit > the following Microsoft Web site: > Microsoft Support > Back to the top > Advanced troubleshooting > Method 1: Temporarily disable the Internet security suite or firewall > Click here to view or hide detailed information > > Important These steps may increase your security risk. These steps may > also make the computer or the network more vulnerable to attack by > malicious users or by malicious software such as viruses. We recommend > the process that this article describes to enable programs to operate > as they are designed to or to implement specific program capabilities. > Before you make these changes, we recommend that you evaluate the > risks that are associated with implementing this process in your > particular environment. If you decide to implement this process, take > any appropriate additional steps to help protect the system. We > recommend that you use this process only if you really require this > process. > > To do this, follow these steps:Temporarily disable the Internet > security suite or firewall. For instructions, see the product > documentation, or contact the product manufacturer. See the "More > information" section for contact information.Start Internet Explorer, > and check whether you receive the same error message.Immediately > re-enable the Internet security suite or firewall. > Collapse this tableExpand this tableCaution Leaving your Internet > security suite or firewall disabled may make the computer or the > network more vulnerable to attack by malicious users or by software > such as viruses. > > If this method resolves the issue that you are experiencing, please > contact the product manufacturer for help with resolving the issue. > See the "More information" section for contact information. > > If you receive the same error message, go to the next method. > Was this information helpful? Please send us your feedback > Method 2: Check whether Windows assigned you an automatic IP address > Click here to view or hide detailed information > > To do this, follow these steps:Check the IP address that you noted in > step 3 of "Method 2: Run the Network Diagnostics tool in Internet > Explorer" in the "General troubleshooting" section.Select from the > following scenarios:If the IP address starts with 169.x.x.x: Windows > has assigned you an automatic IP address (Automatic Private IP > address) because your Internet server provider (ISP) did not provide > an IP address. This configuration prevents you from accessing the > Internet. In this case, there may be a hardware configuration issue. > Contact the ISP for help. See the "More information" section for > contact informationIf the IP address does not start with 169.x.x.x: > You may be experiencing a software conflict or a configuration issue. > Go to Method 3.Note If you’re unable to determine the IP address from > the steps listed above follow the steps listed below for your > operating system:Windows 7, Windows Vista and Windows Server 2008 > usersClick Start, and type cmd in the Start Search text area > Right-click Cmd.exe and select Run as administrator. In the command > prompt window type ipconfig and press the Enter key Look in the > resulting information for the IPv4 Address and take note of the IP > address listed. Close the command prompt window.Windows XP and Windows > Server 2003 usersClick Start, click Run, type cmd and then click OK In > the command prompt window type ipconfig and press the Enter key Look > in the resulting information for the IPv4 Address and take note of the > IP address listed. Close the command prompt window.Was this > information helpful? Please send us your feedback > Method 3: Test Internet Explorer by using a safe mode startup option > with networking > Click here to view or hide detailed information > > Collapse this tableExpand this tableNote If you cannot connect to the > Internet in safe mode, skip Method 3, and go to Method 4. You will be > unable to connect to the Internet in safe mode if the following > conditions are true: You have a Point-to-Point Protocol over Ethernet > (PPPoE) connection that requires a user name and a password. This is > true for most DSL and dial-up connections.You do not have a persistent > connection to the Internet, such as a cable connection.To test > Internet Explorer in safe mode, follow these steps, as appropriate for > your situation. > Windows XP and Windows Server 2003 usersRestart the computer. When the > screen goes blank, press the F8 key repeatedly.Click Safe Mode with > Networking, and then press ENTER.If you see a prompt to select a > version of Windows, select the appropriate version, and then press > ENTER.After the computer has restarted in safe mode, start Internet > Explorer, and see whether you receive the same error message. > Collapse this tableExpand this tableNote The result in step 4 > determines which method to perform after you restart the computer in > step 5. See the "For all users" section at the end of Method 3 for > more information. > Restart the computer.Windows 7 and Windows Vista usersClick Start, and > then type msconfig in the Start Search box. In the Programs section, > click Msconfig.exe. In the System Configuration dialog box, click the > Boot tab. Click to select the Safe boot check box, click Network, and > then click OK. In the System Configuration dialog box, click > Restart.After the computer has restarted in safe mode, start Internet > Explorer, and see whether you receive the same error message. > Collapse this tableExpand this tableNote The result in step 6 > determines which method to perform after you restart the computer in > normal mode in step 7. See the "For all users" section at the end of > Method 3 for more information. > Restart the computer in normal mode. To do this, follow these > steps:Click Start, and then type msconfig in the Start Search box. In > the Programs section, click Msconfig.exe. In the System Configuration > dialog box, click the Boot tab.Click to clear the Safe boot check box, > and then click OK. In the System Configuration dialog box, click > Restart.For all usersAble to connect successfully > > If you were able to connect to the Internet successfully when the > computer was in safe mode, a third-party service or program may be > conflicting with Internet Explorer. Go to Method 4. > > Unable to connect successfully > > If you were unable to connect to the Internet successfully when the > computer was in safe mode, there may be a problem with the network > adapter. Skip Method 4 and Method 5, and go to Method 6. > Was this information helpful? Please send us your feedback > Method 4: Check whether a third-party service is conflicting with > Internet Explorer > Click here to view or hide detailed information > > To check whether a third-party service is conflicting with Internet > Explorer, follow these steps:Click Start, click Run, type msconfig, > and then click OK. Click the Services tab, disable all non-Microsoft > services, and then click OK. Restart the computer, and test Internet > Explorer.Depending on the result that you receive in step 3, go to the > "The connection works" section or to the "The connection still does > not work" section.The connection worksIf the connection works, a > third-party service may be conflicting with Internet Explorer. To > identify the conflicting service, follow these steps:Click Start, > click Run, type msconfig, and then click OK. Click the Services tab. > Click to select half of the listed items, and then click OK. Restart > the computer.Test Internet Explorer.Repeat steps 1 through 5 until you > identify the service that is conflicting with Internet Explorer.If you > are not using the conflicting service, we recommend that you remove > it, or configure it not to start when the computer starts.Collapse > this tableExpand this tableNote You may have to contact the developer > of the service for information about how to remove it or to configure > it not to start. See the "More information" section for contact > information. > > The connection still does not workIf the connection still does not > work, re-enable all services, and then go to Method 5. To re-enable > all services, follow these steps:Click Start, click Run, type > msconfig, and then click OK. Click the Services tab, enable all the > services, and then click OK. Was this information helpful? Please send > us your feedback > Method 5: Check whether a third-party program is conflicting with > Internet Explorer > Click here to view or hide detailed information > > To check whether a third-party program is conflicting with Internet > Explorer, follow these steps:Click Start, click Run, type msconfig, > and then click OK. Click the Startup tab, disable all the programs, > and then click OK. Restart the computer, and test Internet > Explorer.Depending on the result that you receive in step 3, go to the > "The connection works" section or to the "The connection still does > not work" section.The connection worksIf the connection works, a > third-party program may be conflicting with Internet Explorer. To > identify the conflicting program, follow these steps:Click Start, > click Run, type msconfig, and then click OK.Click the Startup > tab.Click to select half of the listed items, and then click > OK.Restart the computer.Test Internet Explorer.Repeat steps 1 through > 5 until you identify the program that is conflicting with Internet > Explorer.If you are not using the conflicting program, we recommend > that you remove it, or configure it not to start when the computer > starts.Collapse this tableExpand this tableNote You may have to > contact the developer of the program for information about how to do > this. See the "More information" section for contact information. > The connection still does not workIf the connection still does not > work, re-enable all programs, and then go to Method 6. To re-enable > all programs, follow these steps:Click Start, click Run, type > msconfig, and then click OK. Click the Startup tab, enable all the > programs, and then click OK. Was this information helpful? Please send > us your feedback > Method 6: Use Device Manager to verify that the network adapter is > working correctly > Click here to view or hide detailed information > > To do this, follow these steps:Click Start, click Run, type > devmgmt.msc, and then click OK.Double-click Network Adapters.If no > exclamation mark icons appear, and the latest drivers are installed, > this method will not work for you. In this case, skip the remaining > steps in Method 6, and go to Method 7.If an exclamation mark icon or a > question mark icon appears next to the network adapter in Device > Manager, double-click the device, and then note the error message that > appears. The following list describes three common error messages that > appear together with possible resolutions. Code 10This device cannot > start. (Code 10)Click Update Driver to update the drivers for this > device. Click the General Properties tab of the device, and then click > Troubleshoot to start the Troubleshooting Wizard. Code 28The drivers > for this device are not installed. (Code 28)Install the drivers for > this device.Click Update Driver. This starts the Hardware Update > Wizard. Code 1This device is not configured correctly. (Code 1)Update > the driver by clicking Update Driver. This starts the Hardware Update > Wizard. If updating the driver does not work, see your hardware > documentation for more information. If the network adapter does not > work correctly or if the network adapter is incompatible with Windows, > contact an independent hardware vendor, and obtain updated drivers or > a compatible network adapter. See the "More information" section for > contact information.If you test Internet Explorer, and you receive the > same error message, go to the next method. > Was this information helpful? Please send us your feedback > Method 7: Run System Restore > Click here to view or hide detailed information > > If you are still unable to resolve the issue, and the problem is a > recent one, you can perform a System Restore. Although this method may > not help identify the issue, it will restore the operating system to > its previous working state. > Collapse this tableExpand this tableNote When you restore the system > to a previous state, any programs or updates that have been installed > since that date will be removed. > For more information about how to restore the system to a previous > working state, click the following article numbers to view the > articles in the Microsoft Knowledge Base: 306084 > (http://support.microsoft.com/kb/306084/ ) How to restore the > operating system to a previous state in Windows XP 936212 > (http://support.microsoft.com/kb/936212/ ) How to repair the operating > system and how to restore the operating system configuration to an > earlier point in time in Windows Vista Note Follow the same steps for > Windows 7. > > If a System Restore does not resolve the issue, you can try to select > an earlier date as the restore point. Or, you can follow the steps in > these articles to undo the restoration. > > If you test Internet Explorer, and you receive the same error message, > go to the next method. > Thanking you, > Lissy Verghese > > > On 12/27/11, Hozefa Tambawala <[email protected]> wrote: >> Dear friends, >> >> From morning, I am facing strange problem in Internet Explorer. I am >> not able to visit any website excluding Google and Gmail. When I visit >> other websites, the message appears Internet Explorer cannot display >> the webpage. I done what I know to fix the problem including deleting >> browsing history - cookies, passwords, form data, temporary internet >> files, History and in private filtering data but no success. I also >> reset my internet settings in Advance tab. When all attempts fail, I >> re-install Internet Explorer in my system. But this also doesn’t work. >> Now tell me how do I fix this? Please don’t give suggestion of >> repairing/re-installing windows because I know this is the final >> solution. Want to try other solutions if available. >> >> -- >> "Focus on your abilities, not your disability." >> >> Warm Regards, >> Have a nice day >> >> Hozefa... >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> > > > -- > http://www.epubbooks.com/books > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > -- "Focus on your abilities, not your disability." Warm Regards, Have a nice day Hozefa... Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
