Hi Do ask them by email why they have withdrawn services.
Build up your documentation and complaint to Ombudsman of RBI on it. Harish Kotian. -----Original Message----- From: Dinesh [mailto:[email protected]] Sent: 17 February 2012 15:52 To: [email protected] Subject: Re: [AI] Internet banking for Visually impaired. o my! that's a very big story. I asked for net banking with my branch, after thinking for a long time, they called me for collecting the tool kid (password). I collected and logged in by the next day. since it took one day for getting activated. and I found, I was given only options for viewing my own account, taking statement, and if I have one or more accounts with the same bank, I can transfer funds within them. And now, since I wrote them several emails, to their grievance department and RBI Ombersement, they said, we are releasing one more feature and that is, online bill payments. provided, if I am submitting their indemnity form. Since I replied, "unless if you are giving me all the features at par to the all the other customers, I won't submit any indemnity", they have now blocked all the given features as well. ----- Original Message ----- From: "padmanabham" <[email protected]> To: <[email protected]> Sent: Friday, February 17, 2012 3:41 PM Subject: Re: [AI] Internet banking for Visually impaired. > by the way, did you get the net banking facility dinesh? > ----- Original Message ----- > From: "Dinesh" <[email protected]> > To: "mamta" <[email protected]>; > <[email protected]> > Sent: Friday, February 17, 2012 10:58 AM > Subject: Re: [AI] Internet banking for Visually impaired. > > >> here is the circular. >> >> Banking facilities to the visually challenged >> RBI / 2007-08 / 358 >> DBOD.No.Leg BC. 91 /09.07.005/2007-08 >> June 4, 2008 >> To >> All Scheduled Commercial Banks >> (excluding RRBs) >> Dear Sir, >> Banking facilities to the visually challenged >> It has been brought to our notice that visually challenged persons are >> facing problems in availing banking facilities. It may be noted that >> banking facilities >> including cheque book facility / operation of ATM / locker etc. cannot be >> denied to the visually challenged as they are legally competent to >> contract. >> 2. It may be recalled that in the Case No. 2791/2003, the Honourable >> Court of Chief Commissioner for Persons with Disabilities had passed >> Orders dated 05.09.2005 >> which was forwarded by IBA to all the member banks vide their circular >> letter dated October 20, 2005. In the above Order, the Honorable Court >> has instructed >> that banks should offer all the banking facilities including cheque book >> facility, ATM facility and locker facility to the visually challenged and >> also >> assist them in withdrawal of cash. Further, in Para 14 of the above >> Order, the Honorable Court has observed that visually impaired persons >> cannot be denied >> the facility of cheque book, locker and ATM on the possibility of risk in >> operating / using the said facility, as the element of risk is involved >> in case >> of other customers as well. >> 3. Banks are therefore advised to ensure that all the banking facilities >> such as cheque book facility including third party cheques, ATM facility, >> Net banking >> facility, locker facility, retail loans, credit cards etc. are invariably >> offered to the visually challenged without any discrimination. Banks may >> also >> advise their branches to render all possible assistance to the visually >> challenged for availing the various banking facilities. >> Yours faithfully >> (Prashant Saran) >> Chief General Manager-in-Charge >> >> ----- Original Message ----- >> From: "mamta" <[email protected]> >> To: <[email protected]> >> Sent: Friday, February 17, 2012 10:51 AM >> Subject: [AI] Internet banking for Visually impaired. >> >> >>> Hello to all! >>> >>> can anyone send me the circular for internet banking for Visually >>> Impaired? >>> does any undertaking needs to be signed? what is the normal and correct >>> process? >>> >>> one of our friend is been troubled by SBI for internet banking and so >>> am helping him. >>> >>> your earliest help and reply is deeply appreciated. >>> >>> "Disabilities create barriers, but determination breaks them". >>> >>> Hellen Keller. >>> >>> P Go Green: DO NOT print this e-mail unless absolutely necessary >>> >>> With thanks and regards. >>> >>> Mamta. >>> >>> STATE BANK OF INDIA >>> ANDHERI WEST. >>> Mumbai! >>> >>> --- Disclaimer --- The information in this mail is confidential and is >>> intended solely for addressee. Access to this mail by anyone else is >>> unauthorised. Copying or further distribution beyond the original >>> recipient may be unlawful. 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