Well, it appears to be a typical systemic problem of undue  legalese.
We may discount the institution of banking ombudsman itself but try to find out 
what sections they have referred to and what can be done about it.
At least banking ombudsman in AP has taken initiative to do some good by asking 
us to sensitize people about the institution and its purpose...

Let us explore the peculiar reply further.
What was the complaint about and what sections they are trying to refer to.
It appears to me to be a system generated automatic message which we would do 
well to appraise BO of.


-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Umesha Economics
Sent: Thursday, March 22, 2012 5:53 AM
To: [email protected]; [email protected]
Subject: Re: [AI] Got a Peculiar Reply from RBI.

then, what is the use of banking Ombudsman?

Umesha

----- Original Message -----
From: "Sanjeev" <[email protected]>
To: "access india" <[email protected]>;
<[email protected]>
Sent: Wednesday, 21 March, 2012 10:33 PM
Subject: Re: [AI] Got a Peculiar Reply from RBI.


> Hi,
>
> same problem with me with hdfc.
>
> Sanjeev
>
> -----Original message-----
> From: Dinesh
> Sent:  21/03/2012, 3:34  pm
> To: access india
> Subject: [AI] Got a Peculiar Reply from RBI.
>
>
> Hello fokes,
>
> I just got an email from RBI, which is given below. But as per my State
> Bank of Hyderabad Issue, I still haven't gotten my Net Banking. They were
> demanding for indemnity signature and I was denying for that.
>
> Could someone explain the following?
>
> Not on the grounds of complaint referred to in clause 8 or otherwise not
> in accordance with sub clause (3) of clause 9
>
> Here is their message.
>
>
> Complaint No. 201112006003755 got disposed, under Not on the grounds of
> complaint referred to in clause 8 or otherwise not in accordance with sub
> clause (3) of clause 9
> Regards,
> Banking Ombudsman
>
> With Kind Regards,
>
> Dinesh.
>
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