Hello Uma,

I think IE is crashing when you are trying to download any files. Try removing 
the temporary internet files on your computer, follow the instructions below:

Close all Internet browsers.

1. Open the run dialog box from the start menu.
2. Type %temp% in the edit box of the run dialog box.
3. Once the temp folder opens, select all files in it.
4. Hit the key combination Shift+Delete to delete all files permanently.
5. If you get a prompt saying are you sure you want to delete multiple files or 
the file is a read only file, hit the yes to all button on the dialog box.

Then restart your computer and try opening your mail account and downloading 
the same files. If this does not help, get back to me on when this problem 
started. Did you make any changes in JAWS or browser settings?

Mujtaba Merchant
Bangalore, India

  ----- Original Message ----- 
  From: Uma VR 
  To: accessindia 
  Sent: Tuesday, April 10, 2012 9:27 AM
  Subject: [AI] problem in Internet explorer


  good morning folks,

  I hope everyone is doing well.
  I have a problem in internet explorer.
  when I tried to download the attachments sent by others. I am not able
  to download it. when I click on link scan and download, I am getting a
  dialogue box that
  Internet Explorer is stopped working. so, close the programme button.
  I don't know what is the real problem behind it.
  I am using Internet Explorer 8 version.

  when I tried to download the same with the help of Morizilla firefox,
  JAWS is not even speaking.
  Gmail is getting opened. but, JAWS is not speaking

  what would be the reason behind it?

  please folks suggest me to resolve this issue. I want to download the
  files sent by my friends.

  -- 
  "Life does not provide warranties and guarantees. It only provides
  possibilities and opportunities, don’t miss them, make best of it".


  name: VR Uma
  Email: [email protected]
  skipe: arunfamily1


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