Re: [AI] First 'talking' ATM launched in Ahmedabad

Thu, 21 Jun 2012 21:28:41 -0700 



Dear All

I have seen a lot of traffic and endless discussions about
the status of the accessible ATM of Union Bank of India (UBI), Vastrapur, 
Ahmedabad.  To set the record straight here are some key
points.

1.       We
can label UBI ATM as the first fully accessible bilingual ATM.  

2.       Accessible
ATM machines have been deployed by different banks but this particular ATM 
machine
is comprehensive in its accessibility.  

3.       The
ICICI ATM machine which was in Mumbai and Pune deployed in the year 2002 has
had 3 language options but it would not be possible for non-ICICI users to 
access
its facilities.  What is more it was not wheelchair
friendly. 

4.       The
Standard Chartered Bank (SCB) has also deployed an excellent model of a talking
ATM machine however the locations are not wheelchair friendly and SCB only
offers English to its users. This ATM can be accessed by any bank ATM card
users

5.       Banks
like State Bank of India have come out with some talking ATM machines however
as of now access is restricted to only special SBI ATM card holder to trigger 
accessibility
mode. They are soon going to change their policy.

6.       The
current UBI ATM location itself is accessible for many disabled people as its
in the campus of BPA and also has excellent tactile markers and signage. 

7.       I
was part of the XRCVC team that visited the BPA Vastrapur facility and I can
say with confidence that it has lived up to the XRCVC ATM accessibility 
checklist
requirements, as almost  all the criteria
have been fully met. In fact based on the field report that we submitted both 
UBI
and NCR have already implemented corrections on the basis of some of our 
observation.

Good show by NCR and UBI keep it up

Infact this will be a model which we will be holding up for emulation
as par to the Indian bank association (IBA) ATM accessibility initiative. 

 Dr. Sam Taraporevala 
Director

------------------------------------------------------------------------------------
 
Xavier's Resource Centre for the Visually Challenged (XRCVC) 
St. Xavier's College, 5 Mahapalika Marg 
Mumbai - 400001 

+91 22 22620661-5 (extn: 366) 
+91 22 22623298 (direct) 
+91 9967028769 (mobile) 
[email protected] 
 

[email protected] [email protected] 
Jun 7



to accessindia, Access 

Is
 it really the first of it's kind? I think, ICICI have one in Mumbai for
 several years and someone recently mentioned Standard Chartered has one
 too.



Also, is this completely accessible? I mean for wheel chair users too?



Regards,

Srinivasu

Sent from my iPhone

----------------------------------------

http://Srinivasu.org

Twitter: @vasutweets

Ekinath Khedekar 
Jun 7



to accessindia 
It is certainly not.



I have seen more than 4 ATM machines taling but not fully accessible

around Mumbai. For e.g. at Dadar station when you go towards Bhaji

galli.

Umesha Economics 
Jun 20 (2 days ago)



to VIB-India, accessindia 

when
 will we get all the ATMs accessible (talking)??? I really don't 
understand what is the barrier for the implementation of these talking 
machines in all the new ATMs by all the banks as many banks are 
continuously installing new ones. why only one ATM in the premises of an
 NGO? this step is welcomable but highly inadequate. I heard that the 
CCPD in one of its judgment directed IBA (Indian Bankers' Association) 
to install talking ATMs in all the new installations. informed members 
please enlighten me.



Umesha



----- Original Message ----- From: "Vikas Kapoor" <[email protected]>

To: "Access India" <[email protected]>

Sent: Thursday, 07 June, 2012 9:27 AM

Subject: [AI] First 'talking' ATM launched in Ahmedabad

Ekinath Khedekar 
Jun 20 (1 day ago)



to accessindia 
Ma'am,



I do understand your fustration. However, when informed of the

process, it really sounds a herculian task.



There are many stake holders involved user representatives, machine

manufacturers, Policy makers and bank them selves.



To understand more about it, kindly read my posts in response to the

mail written by Synoj with Drishti ATM card subject.



rgds

Umesha Economics Jun 20 (1 day ago)



to accessindia 
how can I access that mail? also among those stake holders, where exactly it is 
struck?



Umesha


                                          

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