Hi all,

*Group working on Electronic Delivery Of Services (EDS) Bill - there're
some startling updates since the Standing Committee filed their report end
August !*

*1.* At Parliament House Annexe on 28/08/2012, the Committee which met
 regarding 'consideration and adoption of Draft Report on the Electronic
Delivery of Services Bill, 2011' seems to have recommended  that IT act
amendment would suffice and there was no real need for a new law.

*Refer 31-Aug-2012 TOI article : Amend IT Act to achieve e-delivery of
> services: 
> Panel<http://articles.timesofindia.indiatimes.com/2012-08-31/software-services/33520080_1_electronic-delivery-services-bill-public-services>
> *



*2. *Subsequently Mr. Sibal seems to have stated "Unfortunately, they (BJP)
don't allow us to pass Bills. The EDS Bill will be tabled in the next
session,". However none of the mainstream news agencies have reported this.

*Refer 10-Sept-2012 CIOL article : e-Services Bill in next Parliament
> session<http://www.ciol.com/News/News-Reports/e-Services-Bill-in-next-Parliament-session/165538/0/>
> *



*3.* Please find below, *disability-related extracts from the Standing
Committee Report on the EDS Bill*. (DOWNLOAD LINKS : a) Full
report<http://www.prsindia.org/uploads/media/Electronic%20Delivery%20of%20Service/SCR%20Electronic%20Delivery%20of%20Services%20Bill%202011.pdf>
 b) 
Summary<http://www.prsindia.org/uploads/media/Electronic%20Delivery%20of%20Service/SCR%20Summary%20EDS.pdf>
 )

*Alternatively the 3 documents can be downloaded from scribd :
http://bit.ly/ezpolicy   *


REPORT
PART I

*II      Analysis of ‘The Electronic Delivery of Services Bill, 2011’.
             *


*VI.    Issues related to persons with physical disabilities *
*
*
48. One of the Stakeholders 'Inclusive Planet Centre of Disability Law and
Policy‘, in their Memorandum has expressed concerns on accessibility
requirement of persons with disabilities. To this, the Department, in their
comment on the Memoranda, has stated that the EDS Bill does not
discriminate against persons with disabilities. The Bill also defines
'assistance access‘ which means 'assistance to access electronic means‘. On
being asked about their opinion on the definition of 'assisted access‘
being too general, the Department has negated the view and has stated that
the term assisted access is a generic provision under the EDS Bill which
would include assistance to persons with disabilities.

49. Further, when asked to clarify about the facilities for providing hard
copy documents/forms in Braille and large print or for using thumb
impressions instead of signatures while submitting the form or receiving
the services / provision for providing intermediaries/ professional sign
language interpreters etc, for assisting the persons from disabilities at
the electronic delivery centre, the Department, in the written reply has
submitted as under:-

"Clause 4(4)(a) of the Bill provides for "(4) The competent
authority, while introducing services in an electronic mode, shall—
 (a) simplify and improve the existing process and forms relating
to such services in such manner as may be prescribed;"
 Further, Central /State Governments under Clause
 42(2)(c)/44(2)(c) of the Bill have been empowered to frame Rules
to "simplify and improve the existing process and forms relating to
 such services.
 That is, at the time of making of Rules, special needs of physically
handicapped in terms of "assisted access" would be taken care of.

50. In the post evidence communication, the following amendment has been
proposed by the Department in the Clause 2 (a):-
"In Clause 2(a), insertion of the words "by the users including
 users with special needs" after the words 'electronic services‘."
 51. When the issue was specifically raised during the course of oral
evidence, the Secretary suggested as under:-
 "In Section IV, Sub-section (iv), the Bill provides for assisted
access in such manner as may be provided. So, in the rules, we
 can give more detailed specifications. There is already a provision
for assisted access in the Bill itself. Under these rules, we can
 elaborate what kind of disabilities are there and what kinds of
provisions are needed.

xxxxxxx.......................xxxxxxx......................xxxxxxx.............
................xxxxxx
 We are to come up with those guidelines which will supplement or
elaborate it about the ground level, what are all to be done for the
 people who are physically-challenged, visually-challenged,
mentally-challenged, who have hearing impairment, etc. What
 needs to be done has been put in the form of a policy document
by the Department for the electronic procedures."

52. Highlighting the issue of removal of Commissioners, one of the
disability organisation, during the course of consultation, in their
memorandum submitted to the Committee, stated as under:-
 "There is a provision for removal of Commissioners on the ground
of disability without providing reasonable accommodation,
 therefore Section 12 and Section 19 of Bill must be reworded to
state that Commissioners may be removed from office on the
 grounds of disability only if they are incapable of acting as
Commissioners in spite of the provision of reasonable
 accommodation. The concept of reasonable accommodation is
clearly articulated in the UNCRPD and India is mandated to
 provide reasonable accommodation."

53. Relevant Provision of the Electronic Delivery of Services Bill, 2011
are reproduced as below:-
 Clause 12
12. (4) Notwithstanding anything contained in sub-section (2), the
 Central Government may, by order, remove the Central Chief
Commissioner or Central Commissioner from his office if the
 Central Chief Commissioner or Central Commissioner, as the case
may be,—
 .
(f) has become physically or mentally incapable of acting as a
 Central Chief Commissioner or Central Commissioner, as the case
may be
 12. (5) Notwithstanding anything contained in sub-section (4), no
Central Commissioner or Central Chief Commissioner shall be
 removed from his office on the ground specified in clause (d) or
clause (e) of that sub-section unless the Supreme Court, on a
 reference being made to it in this behalf by the Central
Government, has, on an inquiry, held by it in accordance with
 such procedure as may be prescribed in this behalf by the
Supreme Court, reported that the Central Commissioner or Central
 Chief Commissioner, ought on such ground or grounds to be
removed.

Clause 19
19. (4) Notwithstanding anything contained in sub-section (2), the
 State Government may, by order, remove the State Chief
Commissioner or State Commissioner from his office if such State
 Chief Commissioner or State Commissioner, as the case may be:
…………………xxxxx…………………xxxx………………………………..………..xxx….
 .
(f) has become physically or mentally incapable of acting as State
 Chief Commissioner or State Commissioner, as the case may be.
 19. (5) Notwithstanding anything contained in sub-section (4), no
State Chief Commissioner or State Commissioner, shall be
 removed from his office on the ground specified in clause (d) or
clause (e) of that sub-section unless the High Court, on a
 reference being made to it in this behalf by the State Government,
has, on an inquiry, held by it in accordance with such procedure as
 may be prescribed in this behalf by the High Court, reported that
the State Chief Commissioner or State Commissioner, ought on
 such ground or grounds to be removed.
  In this context, the Department in their reply has stated as under:-

"…xxxx…. . As regards the suggestion on reasonable
 accommodation, drafting of the relevant Clauses are as per similar
provisions in other legislations. However, suggestion can be
 considered while prescribing rules under clause 12 and 19."



Part-II
*Recommendations/Observations of the Committee         *

*
*
*Issues related to the ‘Differently abled persons’ (Clause 2(a) of the
Bill) *

10. One of the associations of ‘differently abled persons’ during the
course of consultations has brought before the Committee the concern with
regard to accessibility requirement of persons with disability in the
context of the proposed legislation.

When the issue was taken up, the Department, in the initial response,
informed that term `access’ under the EDS Bill is a generic provision and
would include assistance to persons with disabilities.

When the issue was specifically raised by the Committee during the course
of oral evidence, the representatives assured that the provisions needed
for various kinds of disabilities would be elaborated under rules.

Further, in the post evidence communication, the Ministry has suggested
insertion of words `by the users including the users with special needs
after the words electronic services’ in clause 2 (a) of the Bill so as to
address the concerns of the differently abled persons. The Committee agree
with the proposed amendment suggested by the Department.

The Committee would also like to emphasize that the specific needs of the
differently abled persons like providing hard copy documents/forms in
Braille and large print or for using thumb impressions instead of
signatures while submitting the form or receiving the services/provision
for providing intermediaries/professional sign language, interpreters,
locations for offices for availing services for the purpose of EDS at the
ground floor etc. should specifically be taken care of while formulating
rules.

In this connection the association of differently abled persons drew the
attention of the Committee to the provisions made under Clauses 12 and 19
of the Bill whereby it has been provided that the Central Government may by
order remove the Central/State Chief Commissioner from his office if a
Central Chief Commissioner or Central Commissioner has become physical or
mentally incapable of acting as Central Commissioner or State Chief
Commissioner, as the case may be.

The organisation has suggested that the aforesaid section should be
reworded to state that respective Chief Commissioner/Commissioner may be
removed from office on the grounds of disability only if they are incapable
of acting as Commissioners inspite of the provisions of reasonable
accommodation. The Committee’s attention was also drawn to the fact that
the concept of reasonable accommodation is clearly articulated in the
UNCRPD and India is mandated to provide reasonable accommodation.

To this issue, the Department in the written reply stated that the drafting
of the relevant clauses of the Bill are as per similar provisions of other
legislations. The Department, however, assured that the suggestion could be
considered under the rules to be framed under Clauses 12 and 19. The
Committee, therefore recommend that specific suggestions of associations of
differently abled persons may carefully be considered and suitable
amendments/relevant provisions may accordingly be made in the
legislation/rules.

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