Dear Amar

An SMS should be the simplest thing to implement. Besides, you can consider to 
Adapt the Smartshehar app to also carry their fare structure.
Harish Kotian
 
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf Of 
Amar Jain
Sent: 06 December 2012 14:59
To: accessindia
Subject: [AI] Improving Meru Cab Accessibility For Blind: Suggestions Invited.

Hi All,

I am in touch with Meru officials, with a view of making the cab
services accessible for blind. As of now, I am not promising anything
in this direction, as it not only depends on what we want, but also
depends on what resources the company can utilize for that, and what
efforts it takes for them to implement the same. However, the initial
response of the officer was positive and that makes me drop an email
to the list as a quick response to their reaction, for suggestions on
what kind of accessibility we are looking for, and how it can be
implemented.

Before I put forward my views, in order to bring everyone on the same
level, it is important to mention that by accessibility I do not mean
to tackle the situation of the maximized availability of cabs on
account of blindness, and any such other thing. I am focusing on the
making the inside services of cabs accessible to us.

The problem which I have is that we aren't able to read the meters
while travelling, and nor are we able to gather the information at the
time the driver is swiping our card for payment. Similarly, the final
invoice also is inaccessible to us, because of which we are not able
to figure out the total distance travelled, final amount charged, etc.
This leads us to be dependent on the driver. Trusting someone is not a
problem, but if you have a solution which enables to do things
yourself, then why not.

What are your suggestions along with the way of implementation
(keeping indian conditions and minimal resources) in mind?

How far the audio prompts (on demand) in these areas is a good solution?

Are the solutions proposed costly to implement?

Feel free to consider all angles. I am not in a position of having a
telephonic chat before 9th of December (Sunday), so an email will be
highly appreciated.

Thanks,
-- 
Amar Jain.
Website: www.amarjain.com

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