I think, there is a circular issued by NSDL on this regard few years back. I don't seem to have that with me but I know that, it is issued specifically for de-mat accounts.
Trust that helps. Thanks and warm regards, Rahul On 3/17/13, Himanshu Sahu <[email protected]> wrote: > Dear Kapil, > Being a banker, I am very much sure that nun of the bank can deny any > banking facility to blind which is offered to a sighted person, as the > circulars issued by RBI and IBA specifically ask banks to comply with > the guidelines. > However, any contridiction on the name of internal circular or verbal > order is challengeable in banking ombudsman and further in law courts, > after following certain procedures. > That's why I suggested you to write to their higher authority and in > case of not getting redressal or response within one month, you may > approach ombudsman. > > Please download the circulars from link below: > > https://dl.dropbox.com/u/23007195/master-circular-on-customer-service-in-banks56ld3.zip > > On 3/16/13, Kapil <[email protected]> wrote: >> Mamtaji have u gave them any order/circular? Himanshuji and rahulji do u >> have any order/circular so that i could complaint? They r also denying >> for >> VH emploee working there. The related officer is clearly saying that he >> has >> orders not to do so that's why he is giving in written. Whith best >> regard kapil email [email protected] facebook i.d >> [email protected] mobile 09013386781 >> >> -original message- >> Subject: Re: [AI] Denial de-mat acount for VH by SBI >> From: Rahul Kelapure <[email protected]> >> Date: 16/03/2013 7:28 pm >> >> You may file your grivience to SEBI on >> www.scores.gov.in >> Or contac me off the list and we will see what can be done. >> >> Thanks and warm regards, >> >> Rahul >> >> On 3/16/13, Himanshu Sahu <[email protected]> wrote: >>> Collect the written refusal, attach it with a complain letter along >>> with RBI and IBA CIRCULAR, and send to the respective >>> Zonal/Regional/LHO, wait for response. >>> If don't get it, file a complain with banking ombudsman... >>> >>> >>> >>> On 3/16/13, mamta <[email protected]> wrote: >>>> I my self have an SBI demat account with thumb impression. >>>> >>>> Thanks >>>> >>>> Mamta >>>> >>>> SBI Andheri West Mumbai. >>>> >>>> ----- Original Message ----- >>>> From: "Kapil" <[email protected]> >>>> To: "Access india" <[email protected]>; "Amit bhatt" >>>> <[email protected]>; "Aruni sharma" <[email protected]>; >>>> "Blindcity" >>>> <[email protected]>; "Facebook" >>>> <[email protected]>; "George abrham Score >>>> foundation" >>>> <[email protected]>; "Sayeverything" <[email protected] > >>>> Sent: Saturday, March 16, 2013 12:05 AM >>>> Subject: [AI] Denial de-mat acount for VH by SBI >>>> >>>> >>>> Hi as the subject line says, SBI delhi univercity branch is clearly >>>> denying >>>> >>>> the de-mat acount for any VH who is useing thumb-impresson for >>>> signature. >>>> They r giving this in writing. I want to know what is the practice in >>>> other >>>> >>>> branches or other public sector banks? What RBI guidelines r on this? >>>> Please >>>> >>>> share your experience and knowledge. Whith best regard kapil email >>>> [email protected] facebook i.d [email protected] mobile >>>> 09013386781 >>>> >>>> >>>> Register at the dedicated AccessIndia list for discussing accessibility >>>> of >>>> mobile phones / Tabs on: >>>> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/[email protected]/ >>>> >>>> To unsubscribe send a message to >>>> [email protected] >>>> with the subject unsubscribe. >>>> >>>> To change your subscription to digest mode or make any other changes, >>>> please >>>> >>>> visit the list home page at >>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>> >>>> >>>> --- Disclaimer --- The information in this mail is confidential and is >>>> intended solely for addressee. Access to this mail by anyone else is >>>> unauthorised. Copying or further distribution beyond the original >>>> recipient >>>> may be unlawful. Any opinion expressed in this mail is that of sender >>>> and >>>> does not necessarily reflect that of State Bank group. --- >>>> >>>> Register at the dedicated AccessIndia list for discussing accessibility >>>> of >>>> mobile phones / Tabs on: >>>> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/[email protected]/ >>>> >>>> To unsubscribe send a message to >>>> [email protected] >>>> with the subject unsubscribe. >>>> >>>> To change your subscription to digest mode or make any other changes, >>>> please >>>> visit the list home page at >>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>> >>>> >>> >>> >>> -- >>> Thanks and regards >>> Himanshu Sahu >>> Reach: 09051055000 >>> Skype: himanshu.cute4u >>> >>> Register at the dedicated AccessIndia list for discussing accessibility >>> of >>> mobile phones / Tabs on: >>> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> >>> To unsubscribe send a message to >>> [email protected] >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please >>> visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >> >> >> -- >> Rahul Kelapure >> +91 9833349929 >> >> Register at the dedicated AccessIndia list for discussing accessibility >> of >> mobile phones / Tabs on: >> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> >> Register at the dedicated AccessIndia list for discussing accessibility >> of >> mobile phones / Tabs on: >> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> > > > -- > Thanks and regards > Himanshu Sahu > Reach: 09051055000 > Skype: himanshu.cute4u > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > -- Rahul Kelapure +91 9833349929 Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
