Hi Aartee, congratulations for this success! Pls find below the list of job handled by VIs in banks. Moreover, you can join the mailing list, Visually Impaired Bankers Group of India (VIB Group), for discussing the banking issues exclusively. You will find here hundreds of bankers and many from UBI as well.
To join the list, click on the link below: www.groups.google.com/group/vib-india/post?sendowner JOBS HANDLED BY VISUALLY CHALLENGED EMPLOYEES IN BANKS In Branches 1. Grahak Mitra • Enquiring the needs of the customers • Guiding them as to where and how they can avail the service • Handing them over required vouchers • Providing information about service charges • Marketing of bank products, cross selling • Educating customers about alternative channels of banking and giving them hands on training, if required 2. Mobile banking/SMS banking • Informing customers about the mobile banking service offered by the bank. A poster about the same can be pasted at the place where the employee is sitting. • Explaining to customers about the benefits of mobile banking • Transfering the application by using blue tooth dongul • A print out can be prepared containing the SMSs which have to be sent in order to complete the process 3. Non-financial transactions • Printing statements of loan accounts and deposit accounts which can be handed over to customers • Calculating EMI for the amount of loan required by the customer • Provide information about the status of cheques presented for collection • Sending e-mails to existing and new customers about new products of bank • General office work like typing letters, maintaining database in excel sheets, etc. In credit processing cells like RACPC, SMECC 1. Informaition dissemination • Providing information to branches and customers about the status of loan proposals • Providing information to customers about the balance of their loan accounts they can withdraw and stages at which they can do the same 2. Loan Recovery • Checking on the intranet the NPAs of branches in the purview of the credit processing cell • Cross checking the same by seeing the balances of respective customers’ loan accounts • Informing customers about the status of their default and consequences of continuation of the same • Typing letters to be sent to defaulters by using MS office tools like mail merge • Sending e-mails to defaulters • Generating periodical reports to assist the officers on the field At the Administrative offices 1. Secretaries to middle and top level managers • Typing letters on the dictation by the manager • Receiving phone calls and connecting to the manager by prioritizing them • Follow up with branches about the works assigned by the zonal managers to branches • Generation of periodical reports thereby assisting managers • Reading letters by scanning them and presenting before managers according to priority • Addressing customer complaints about branches after taking guidance from managers 2. General administration work • Typing letters • Working with databases using MS excel • Informing branches about any reconciliation work to be done at their end over phone and following it up The list above is illustrative and not exhaustive. With more and more of usage of technology in banks, tasks that can be handled by visually challenged people are increasing. And once an employee is assigned a particular task, he can explore more jobs that he can do depending upon his skills and the nature of his work place. Assistive technology required for carrying on the above mentioned tasks 1. A computer 2. Screen reading software like Jaws which is economical if purchased at the central level rather than individually by branches 3. Scanner (useful for scanning and reading physical documents) 4. OCR software like “Open Book, Abby fine reader”which enables visually challenged people to scan physical documents and read them on the computer. “I am only one; but still I am one. I can not do everything but still I can do something;but I will not refuse to do something I can do”. c-Helen Keller On 4/28/13, [email protected] <[email protected]> wrote: > Hi frnds g.m. Finally i got job in union bank as po. Plz help me by telling > tne nature of work alloted to me so that i could prepare myself before hand. > Thanx in advance aartee agarwal cell no8859293536 > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > -- Thanks and regards Himanshu Sahu Reach: 09051055000 Skype: himanshu.cute4u Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
