Write your complaint properly-dates on which you approached the Bank,
which branch, who did you speak with and the response.
But now that you have mentioned that you didnt take the circulars, I would not advise you to escalate till you get a negative response even if you show the officer the relevant documents. I know that it is not your job to have the circulars and the officers should be aware of them, I would advise you to just carry the circulars and be bold and confident when you go to the Bank. Dont take your mom unless you really need her.
Kanchan Pamnani
Advocate & Solicitor
9, Suleman Chambers,
Battery Street, Colaba,
Mumbai - 400 039.



----- Original Message ----- From: "ratheesh kottakkal" <ratheesh.kottakk...@gmail.com>
To: "accessindia" <accessindia@accessindia.org.in>
Sent: Tuesday, May 14, 2013 6:13 PM
Subject: Re: [AI] starting account in State bank of Travancore


Friends,
Thank you for giving me suggestions. I was completely ignorant of this
circular and our rights. I will definitely fight till I prevail.
Dear Kanchan madam,
how do you think I should escalate this complaint to that level? Can
you guide me?
Thank you,
Ratheesh

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