Exceeding the needs of the customers is the catchword of all the enterprises but the inference of those words does not seem to be more than a cliché. It rarely happens that this ambitious commitment is fulfilled, and by launching the first truly accessible Sampurna Talking ATM for the visually impaired on Jun. 6th, 2012 at Vastrapur, Ahmedabad – in the Indian state of Gujrat – the Union Bank of India has fulfilled this commitment in full letter and spirit. Proving that they stand by their motto “Good people to bank with“ the bank also offers comprehensive instructions manuals in braille and DAISY formats to its visually impaired customers.
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