Researching Reality Summer Internship Working Paper
By SIMRAT AHLUWALIA
DIVISH GUPTA
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2118777
JANPATH_Bhawan.unlocked_page4_image3.jpg
July 2012
Centre for Civil Society, A-69, Hauz Khas, New Delhi 110016
Tel: +91 11 2653 7456, 2652 1882 | Fax: +91 11 2651 2347 | Email: [email protected]
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www.righttoeducation.in
Table of Contents
Abstract................................................................................................................................................3

Acknowledgement...............................................................................................................................4
Introduction and
Aim........................................................................................................................
5
Policy 
Framework...............................................................................................................................6
Access 
Audits…………………….............................................................................................................
8
Analysis..........................................................................................................................................
22
The 
Future....................................................................................................................................
24
Final 
Comment.............................................................................................................................
27
Abstract
Every person is disabled at some moment in his/her life. If you are in
city or state where no one
understands the language you speak you are disabled at that moment.
Disability is no longer
associated with just a wheelchair; a fracture, sprain or a pregnancy
etc can translate into incapability
to access a building or a service. If our complete environment is
designed in such a way that every
person can access it without any difficulty or requirement of
adaptation, we will be able to call it a
barrier-free and universally accessible environment. United Nations
Convention on Rights of
persons with Disabilities (UNCRPD), 2008 has specified provisions for
a completely accessible and
barrier free environment for persons with disabilities. India has a
reasonably good policy framework
in place. An access audit of buildings belonging to the Central
Government was carried out by
Samarthyam, an agency appointed by the Ministry of Urban Development
(MoUD). The audit
brought out a wide range of deficiencies.
This study undertook the task of conducting a sample check to record
the progress made on
implementation of the observations of the audit. Case studies of three
buildings visited by us,
namely, Janpath Bhawan, National Gallery of Modern Art and Patiala
House are presented in
tabulated format showing the current status of work done against the
relevant observations of the
access audit. An analysis of the tabulated comparison reveals that the
progress on improving the
accessibility of these buildings has been minimal. The study found
that while the architecture wing
of the Central Public Works Department (CPWD) has been prompt in
furnishing drawings for the
required work, the civil and electrical engineering wings have shown
tardy progress for executing the
works. Reasons for such a performance could not be ascertained due to
lack of transparency.
The Rights of Persons with Disability Bill, 2011 promises another ray
of hope. Committed action on
ground is, however, necessary to translate noble intentions into
actual usable facilities.
Acknowledgement
We would like to thank our research guide Dr Nimish Adhia for guiding
us all through and editing the
paper at each step with effort and care. Our special thanks to Mr
Daljeet Singh Ahluwalia (Father of
Simrat Ahluwalia) for reading the paper many times and giving his
valued feedback. We would like to
thank Centre for Civil Society (CCS), and all its members and interns
without whom this paper would
have been a distant reality. We would like to extend heartfelt wishes
to our friends and family who
supported and encouraged us to work hard every day towards the
completion of the paper.
Introduction
The disabled need a barrier free environment, to have a semblance of
equality with able bodied
people. Census 2001 revealed that over 21 million people in India
suffer from one of the five
disabilities -visual, movement, speech, mental and hearing. 1 United
Nations Convention on Rights of
persons with Disabilities (UNCRPD), 2008 articulates provisions for a
completely accessible and
barrier free environment for persons with disabilities. India is a
signatory to this convention and has
declared a vision to implement all provisions by 2025.Adequate
progress has been made on the
front of formulation of policies. Translation of policies into actual
provisions remains to be seen. An
access audit of buildings belonging to the central government was
carried out by Samarthyam, an
independent organisation appointed by the Ministry of Urban
Development (MoUD). The audit show
a wide gap between what’s desired and what actually exists on ground.
Another reality check is
necessary to gauge the level of commitment that various government
agencies have demonstrated
in the pursuit of the declared vision.
1
http://censusindia.gov.in/Census_And_You/disabled_population.aspx
Aim
The aim of this paper is to assess the progress that has been achieved
to implement the suggestions
made through an access audit by Samarthyam for making the offices of
the central government
accessible to the disabled.
Policy Framework
I. United Nations Convention on Rights of persons with Disabilities
(UNCRPD), 2008
list end
India is a signatory of the UNCRPD 2008 which articulates the
provision of a completely accessible
and barrier free environment for persons with disabilities. Article 9
on Accessibility expresses the
requirement of adequate measures to ensure to persons with
disabilities access, on an equal basis
with others, to the physical environment, to transportation, to
information and communications,
including information and communications technologies and systems, and
to other facilities and
services open or provided to the public, both in urban and in rural areas.
II. The Persons with Disabilities (PwD) Act, 1995 provides guidelines
for accessible
environment which are not yet incorporated in the Building Laws.
Section 46, Chapter XIII
of The Persons with Disabilities Act 1995 states that there should be no
discrimination towards the differently abled in the built environment.
It sets out
parameters for the same,
list end
The appropriate Governments and the local authorities shall, within
the limits of their economics
capacity and development provide for-
(a) Ramps in public buildings;
(b) Adaptation of toilets for wheel chair users;
(c) Braille symbols and auditory signals in elevators or lifts;
(d) Ramps in hospitals, primary health centres and other medical care
and rehabilitation institutions.
Section 33 of the PWD Act 1995 states 3 per cent reservation of posts
in Government establishments
in the country for persons with disability of which one persons suffering from
1- Blindness or low vision;
2- hearing impairment;
3- locomotor disability or cerebral palsy, in the posts identified for
each disability.
list end
In pursuance of these legislations, certain guidelines and models have
been developed by various
government agencies to ensure barrier-free environment. These include:
 Bureau of Indian Standards, National Building Code, 2005
 CPWD (Central Public Works Department) guidelines and Space
Standards for Barrier Free
Built Environment for Disabled and Elderly Persons, 1998
 Manual Barrier Free Environment, the Chief Commissioner for Persons
with Disabilities,
2002
 Model Building Bye-Laws, Town & Country Planning Organization, 2004
list end
III. The National Trust for Welfare of Persons with Autism, Cerebral
Palsy, Mental Retardation and Multiple Disabilities Act, 1999.
list end
One of its objectives is- ”the empowerment of persons with disability
to live as independently and
fully as possible within and as close to the community to which they belong”.
It asserts the inclusion of the disabled persons of the country in all
spheres of life including the
physical environment.
Access Audits
An access audit is performed to establish how well a building performs
in relation to access and ease
of use by a wide range of potential users, including people with
impairments.2Samarthyam, a
national information, technical assistance and research organization,
was appointed by the Ministry
of Urban Development (MoUD) in order to work towards the plan of the
government to make
central buildings in the country accessible by 2009-2011. For this it
signed a MoA to conduct access
audit of 50 central government buildings in Delhi. Up till now it has
audited 45 buildings in total
according to a list provided to us by the Ministry Of Urban
Development (MoUD). Out of these,
audits of 26 buildings are available to the public on the site of
Ministry Of Urban Development
(MoUD).
2 Modified the definition provided by Access Staintons, Access Consultancy.
These reports are a comprehensive scrutiny of the buildings providing
a detailed list of the required
changes to make them accessible to the disabled.
We picked out 3 buildings of the list in order to review the status of
implementation on the basis of
mainly ease of permission to entry and also size of the building. For
example, getting a permission to
access the Prime Minister’s Office was a laborious task and so we had
to rule it out for review.
The buildings we personally visited and tried to review were-
1- Janpath Bhawan
2- National Gallery of Modern Art
3- Patiala House
list end
The paper will treat these 3 buildings as case studies in order to
figure out the current status of work
done towards making these government buildings accessible. The review
is in tabulated form and
has three columns- location/aspects (of the building), the recommended
changes by Samarthyam
and status of change implementation (as on the date we visited the
building). The tables by and
large follow an order similar to that of the executive summaries of
the audits by Samarthyam for
ease of reference for the reader.
A- JANPATH BHAWAN 3
list end
3 Access Audit of Janpath Bhawan by Samarthyam obtained from the site
of Ministry of Urban Development.
http://urbanindia.nic.in/programme/ud/Audit_Report/JANPATH_Bhawan.PDF
Janpath Bhawan harbours offices of the CPWD service centre (civil),
Bureau of Civil Aviation Security
and Ministry of Agriculture to name a few. The access audit of the
building was carried out in April
2010.
Within these 2 years not much work has been done in the 3 wings of the
Janpath Bhawan building.
An analysis of the building according to the audit report was carried
out. Following are the
observations-

table with 3 columns and 4 rows
LOCATION/ASPECTS
RECOMMENDED CHANGES (according to Samarthyam access audit report April 2010)
STATUS OF CHANGE IMPLEMENTATION (AS ON 17TH JULY 2012)
BUILDING SIGNAGE
1- To be provided at the entrance gate
2- Wing wise signage to be provided for each wing near the steps and lifts.
list end
1- Change not implemented
2- Provided near lifts of middle wing and B-wing. No signage near
stairs. Wing A signage at unsuitable location.
list end

TACTILE PAVERS FOR ORIENTATION FROM MAIN GATE. FOR STEPS AND LIFTS.
1- To be provided from main gate to reception.
2- Warning strip to be provided 300mm before the lifts and before and
after the first and last step.
list end
1- Change not implemented.
2- Change not implemented.
list end

PARKING
1- Two accessible parking to be provided in 30m of the entrance.
list end
1- One accessible parking space
list end
table end

table with 3 columns and 6 rows
mc-ref
2- Indication of accessible parking at the entrance to the car park.
3- On the routes of the entrance to the accessible parking spaces,
signs should guide to the parking spaces.
list end
available.
2- Change not implemented.
3- Change not implemented.
list end
The car parking space has a sign of the following type mounted on the wall.
STAIRS
HANDRAILS
1- Handrails to extend at least 300 mm beyond the head and foot of the
flight and in the line of travel and grouted in the ground.
2- Handrails to be provided on the both sides of the stairs.
list end
1- Change not implemented
2- Change not implemented
list end

STEP DIFFERENTIATION
Edges to have bright contrasting colour for differentiation of height
and depth of steps.
Change not implemented
LIFTS

1- Call and control buttons to be between 900mm-1000mm.
2- Braille to be provided.
3- Mirror, grab bars and audio announcement to be provided.
4- 2nd Floor- B-Wing- big threshold in front of the lift entrance to
be embedded in the ground.
list end
1- Change not implemented
2- Braille available in one of the 2 lifts in B-wing but not in the
middle or A-wing.
3- Mirror in all lifts, grab bars in lifts in B and A-Wing. Audio
announcement in
list end
table end

table with 3 columns and 11 rows


only one lift of B-wing, this is the lift without Braille provision.
4- Threshold not embedded.
list end

WAY FINDING AND ROOM SIGNAGE
WAY FINDING SIGNAGE
To be provided at main gate, on all floors and the lifts. Should be in
English, Hindi and Braille.
Change not implemented at the main gate, provided at the lifts of
Middle and B-wing, few way finding signage inside the building. Not
signages in Braille
ROOM SIGNAGE
1- Non-reflective signage with embossed and Braille letters in contrast colour.
2- To be provided at a height of 1400-1600 mm on the wall with
pictogram and Braille for all rooms, sections and facilities.
list end
1- Room signage same as before, no Braille and inconsistent most in
reflective metal.
2- Change not implemented.
list end

GENERAL TOILETS
SIGNAGE
To be provided at a height of 1400-1600mm on the wall with pictogram
and Braille.
Pictogram on the door with no Braille.
WARNING STRIP
Warning strip/door mat to be provided 300mm before the toilet entrance.
Change not implemented.
LADIES TOILET
No ladies toilet in the Middle Wing. Should be provided on all floors
due to no connectivity of the wing with other wings.
Change not implemented.
URINALS
One urinal in each Gents toilet to be at levelled flooring and chest
support grab bar to be provided.
Change not implemented.
ACCESSIBLE TOILET
GROUND FLOOR-
Accessible toilets to be provided on all floors
Change not implemented.
table end

table with 3 columns and 8 rows
PROPOSED BY CPWD
by combining two cubicles

CORRIDORS
B-WING
An iron channel gate threshold at the entrance of Ministry of
Agriculture to be embedded in the ground.
Change not implemented.
GENERAL CIRCULATION AREA
Fire extinguishers to be relocated near the bearing pillars.
Change not implemented.
EMERGENCY MEASURES
ALL BUILDINGS
Emergency alarm both audio and visual to be provided on each floor.
Audio alarm found in A-wing only. Not visual alarms on any floors in
any buildings.
DRINKING WATER
OUTSIDE B-WING.
1- Step entrance to be levelled and taps to be lowered down so that
operable parts are between 900-1200mm height.
2- Way finding pictogram to be provided.
list end
1- Change not implemented.
2- Change not implemented.
list end
table end

B- NATIONAL GALLERY OF MODERN ART4
list end
4Access Audit of National Gallery of Modern Art by Samarthyam obtained
from the site of Ministry of Urban
Development.
http://urbanindia.nic.in/programme/ud/Audit_Report/National_Gallery_of_Modern_Art.PDF
The audit report of National Gallery of Modern Art (NGMA) is dated on
13th November 2009.NGMA
has a building called the Old Wing, the New Wing, an Exhibition Hall
and a Cafeteria. The New Wing
has ramps connecting each floor, wheelchair provision, unisex toilets
for the disabled etc this
qualifies the building for being a (fairly) accessible building. The
table below lists out the status of
the changes as on 13th July 2012. The Old Wing, Exhibition Hall and
Cafeteria were out of reach
because of renovation in progress. So we focussed mainly on the New
Wing and the outside area of
the building.
But during the process we noticed that other than the positives
mentioned in the report by
Samarthyam,
1- The Exhibition Hall had a temporary ramp in place.
2- The glass doors of the Hall had band of contrasting colour (white)
at 2 levels as proposed for the other existing glass doors within the
New Wing.
list end
These facts gave us a happy picture of the future of the built
environment for the National
Gallery of Modern Art. It seems to be progressing towards being one of
the completely
accessible government buildings in Delhi.

table with 3 columns and 6 rows
LOCATION/ASPECTS
RECOMMENDED CHANGES
(according to Samarthyam
access audit report 2009)
STATUS OF CHANGE
IMPLEMENTATION (as on 13th
July 2012)

MAIN GATE
1- Even the surface near main gate
2- Tactile pathway
list end
1- Still Uneven
2- Tactile guiding tiles not installed
list end

WAY FINDING SIGNAGES
1- More signages
2- Route Map
list end
1- Signages put in place in
both English and Hindi
but need to have a
greater font.
2- No route map
list end

ACCESSIBLE PARKING
Two parking bays of size 3600mm x 5000mm with access symbol imprinted
on the ground.
Change not implemented.
NEW WING
ENTRANCE (LEVEL ENTRANCE TO THE WING HAS BEEN PROVIDED)

table end

table with 3 columns and 9 rows
CLEAR GLASS DOORS
Band of contrast colour marking
or symbol at 2 levels 800-
1000mm and 1400-1600mm.
Change not implemented

INFORMATION FOR THE VISUALLY IMPAIRED AT ENTRANCE
3D tactile map proposed
Change not implemented
WHEELCHAIRS FOR PERSONS
WITH REDUCED MOBILITY OR
DISABILITY
Existing signage to be
prominently displayed.
Signage not prominent enough

WAY FINDING SIGNAGE AND EXHIBIT SIGNAGE
SIGNAGE
1- Exhibit signs to be in big
fonts.
2- Braille signage to be
provided between 1400-
1600mm from floor
level.
list end
1- Exhibit signs in small
fonts.
2- Change not implemented
list end

ORIENTATION FOR THE VISUALLY IMPAIRED INSIDE THE EXHIBIT ROOM
PVC strip 800mm wide to be provided in front of the exhibits.
Change not implemented
AUDIO TOUR FACILITY
Audio tour benefitting everyone
Change not implemented

GENERAL CIRCULATION AREA (RAMPS HAVE BEEN PROVIDED CONNECTING ALL FLOORS)
HANDRAILS (RAMPS)
1- Handrail ends of all
ramps to be rounded off
or grouted in the
ground.
2- Handrails to be painted
in bright colours
(yellow/red) for easy
identification
list end
1- Handrails on 1st and 3rd
floor on the left side of
the building not grouted
or rounded off. Those on
the 2nd floor on the same
side enter into the wall
at their ends.
list end
Those on the right side
table end

table with 3 columns and 8 rows

3- Handrails to extend till
the ramp edges.
4- Ramp signage with
Braille markings to be
provided.
list end
of the building not
grouted or rounded off.
2- Handrails of steel colour.
3- This feature is of a
specific railing and is still
the same.
4- Change not implemented
list end

WARNING STRIP
Warning strip to be provided 300mm before and after the ramp edges.
No warning strip on any ramp on the left side of the building. 2 out
of 2 floors of the 3 on the right side have a warning strip on the
beginning of the ramp.
EXHIBIT AREAS
Some exhibit areas have ramps
and stairs with no handrails.
Handrails proposed.
Change not implemented.

EXTERNAL STEPS
Handrails on both sides and warning tiles before and after the first
and the last edges.
Change not implemented.
STAIRS
1- HANDRAILS HAVE BEEN PROVIDED ON BOTH SIDES.
2- CONTRASTING STEP EDGES HAVE BEEN PROVIDED.
list end
HANDRAILS (STAIRS)
1- To extend 300mm beyond the head and the foot of the light of the
line of the travel and grouted to the ground.
2- Handrails may be provided with Braille plates.
list end
1- Change not implemented.
2- Change not implemented.
list end

WARNING STRIP
To be provided 300 mm before
and after the first and the last
step edges.
Change not implemented

LIFTS NEW LIFTS HAVE BEEN PUT IN PLACE BUT ARE CURRENTLY
UN-OPERATIONAL DUE TO RENOVATION
table end

table with 3 columns and 10 rows
AND NEW CONSTRUCTION.
CALL BUTTON
Call button to be placed at a
height of 900-1000mm. To have
Braille markings.
Change not implemented

LIFT SIGNAGE
Signage to be provided, with Braille markings.
Change not implemented.
AUDIO INDICATORS
Audio to be provided in the lift.
Change not implemented

WARNING STRIP
To be provided 300mm before the entrance of the lift.
Change not implemented
ART SHOP
DOORS
1- Contrast bands to be provided at 2 levels – 800-1000mm and 1400-1600mm.
2- Signage with opaque background and Braille to be provided.
list end
1- Change not implemented.
2- Background is fairly opaque, Braille not provided.
list end

GENERAL TOILETS
WAY TO THE TOILET
1- Ramp of 1:12 gradient with handrails on both sides.(Ground Floor Toilet)
2- Warning tiles/PVC mats before and after the last and first step of
the edges.
list end
1- No ramp provided.
2- Rubber mat serving as warning strip provided before the first step
of the stairs.(Ground Floor Toilet)
3- Water Cooler near the same area has a rubber mat serving as a
warning strip before it.
list end

PICTOGRAM
Proposed triangular and
circular pictograms for
male and female toilets
respectively with Braille
Pictograms are rectangular
without Braille and raised
alphabets.
table end

table with 3 columns and 15 rows

plates and raised
alphabets.

WARNING STRIP
To be provided 300mm before the toilet entrance.
Change not implemented.
URINALS
One of the urinals in the
Gents toilet to have grab
bars installed on each
side and in front.
Change not implemented

ACCESSIBLE UNISEX TOILET (TOILET HAS INSUFFICIENT SPACE FOR A WHEELCHAIR)
DOOR
Should open outwards
instead of inwards.
Change not implemented.

DIRECTIONAL SIGNAGE
To be provided
Change not implemented
WASHBASIN
Existing should be
replaced by a corner
washbasin.
Change not implemented

TOILET
Alarm switch at two levels to be provided near the water closet.
Change not implemented
WAY TO EXHIBITION HALL, CAFETERIA AND OLD WING
HANDRAILS (RAMPS)
Railings to be raised at 850mm- upper and 700mm- lower.
Change not implemented.
DRINKING WATER FACILITY
WAY FINDING SIGNAGE
To be provided.
Change not implemented
DRINKING WATER COOLER
OUTSIDE NEW WING
To be removed and relocated as
access to it was restricted.
Removed.

EMERGENCY EVACUATION (FIRE EXIT SIGNAGES AND EXIT DOORS IN BRIGHT
CONTRASTING COLOURS HAVE BEEN PROVIDED)
INTERNAL SIGNAGE
Internal way finding signage
should include directional
Change not implemented.
table end

table with 3 columns and 2 rows

signages leading to fire exits.

EMERGENCY ALARM
Both audio and visual to emergency alarms to be provided.
Hooter (audio) alarms provided.
table end

C- PATIALA HOUSE5
list end
5Access Audit of Patiala House by Samarthyam obtained from the site of
Ministry of Urban Development.
http://urbanindia.nic.in/programme/ud/Audit_Report/Patiala_House.PDF
Patiala House Courts Complex is one the five District Courts complexes
in Delhi. It is situated
near India Gate in central Delhi. The criminal Courts at Patiala House
Courts Complex deal with cases
pertaining to New Delhi, South and South-West Districts. The District
Judge, Additional Sessions
Judges, Rent Controllers and Civil Judges are some of the courts
functioning at Patiala House Courts
Complex. The Delhi Legal Aid Authority also has its office here.

table with 2 columns and 6 rows











table end

table with 3 columns and 3 rows
LOCATION/ASPECTS
RECOMMENDED CHANGES
(according to Samarthyam access
audit report 21 DECEMBER 2009)
STATUS OF CHANGE
IMPLEMENTATION (as on 3rd
July 2012)

ENTRANCE
RAMPS
1- Not available at the main
gate. Plinth level to be
raised at main entrance
near advocate parking and
ramp to be provided with
handrails
2- Main entrance near
Advocate parking area-
porch area to be raised
upto plinth level
3- Gate No 4- L- shape ramp
list end
1- Change not
implemented
2- Change not
implemented
3- Change not
implemented
4- Implemented
list end
table end

table with 3 columns and 13 rows

alongside the wall is
proposed with handrails
and head over shelter.
4- Entrance to court no. 3 &
4- L-shaped ramp to be
provided with warning
strips.
list end

PARKING
Accessible parking
Parking bay to be provided near
gate no 2, 3 and 4.
Change not implemented

STAIRS
Handrails
To be provided on both sides and
at landing at a height of 850mm-
900mm.
Change not implemented

Step differentiation
Edges to have bright contrasting colour for differentiation of height
and depth of steps.
Change not implemented
Tactile warning for person with
vision impairment
Warning strip/bright colour studs
to be provided 300mm before and
after the first and last step.
Change not implemented

LIFT

A platform/external lift is proposed
near the Lawyers’ Chamber area
Change not implemented

INTERNAL WAY FINDING AND ROOM SIGNAGE
Internal way finding and Room
Signage
1- Non reflective signage with
embossed and Braille
letters in contrast colour.
2- To be provided at a height
of 1400-1600mm on the
wall with pictogram and
Braille.
list end
1- Change not
implemented
2- Change not
implemented
list end

ACCESSIBLE TOILET
Accessible unisex toilet
1- To be provided near
list end
1- Change not
list end
table end

table with 3 columns and 12 rows

general toilets near water
cooler.
2- Sulabh toilet- Gents toilet
cubicle to be modified.
list end
implemented
2- One toilet in the Sulabh
toilet area but was
closed. Had a proper
signage on it.
list end

Urinal in gents toilet
Grab bars to be provided with chest support.
Change not implemented
GENERAL

Resting benches to be provided in the lawn area
Change not implemented
CONNECTING PATHWAYS

Small ramps to be provided to merge the cemented pathway with the brick floor.
Small ramps built but inconsistent.
DRINKING WATER

1- Water cooler to be brought forward and tap to be lowered down so
that all operable parts are between 900-1000mm, leg and knee space to
be provided.
2- Way finding signage with pictogram to be provided.
list end
1- One water basin provided complying with the requirements. All other
water coolers are inaccessible.
2- Change not implemented.
list end

BARRICADES



Spacing between two barricades is too narrow and prohibits mobility
aid users to access Lawyers’ chamber. To increase the spacing.
Change not implemented
SNACK STALLS



1- Flooring to be leveled and paved.
2- A portion of the counters to be lowered down to
list end
1- Change not implemented
2- Change not implemented
list end
table end

table with 3 columns and 3 rows
mc-ref
800mm.
list end
mc-ref
LOK ADALAT

1- Sunken area to be raised to match room levels.
2- External paving o maintained with 1:12 slope.
list end
Change not implemented
table end

Analysis
We found that the chain of work to make central government buildings
accessible is as follows-
The Ministry of Urban Development (MoUD) had appointed Samarthyam to
conduct access audits of
central government buildings in Delhi. Samarthyam submitted the
reports to the Ministry of Urban
Development (MoUD). The Ministry of Urban Development (MoUD) then sent
them to the Central
Public Works Department (CPWD) for implementation. Within the Central
Public Works Department
(CPWD), the architectural department forwarded drawings (for the
changes that come under their
purview) to the engineering department. After this, it fell on the
engineering department to
implement. Within the engineering department, the electric and the
civil department were also
supposed to perform their respective jobs to make the buildings
accessible. All these required
changes had to be implemented by the Central Public Works Department
(CPWD) within two years
of receiving the reports.
The review of the 3 buildings in the above section may not provide
sufficient evidence to make a
generalized comment on all the 45 buildings which have been audited,
but it can definitely give a
sense of the current status of accessibility of the central government
buildings in Delhi. The deadline
of 2 years has lapsed for most of the buildings but there seems to
have been little work done. For
instance, no work has started in the Indraprastha (IP) Bhawan but the
Central Public Works
Department (CPWD) considers it to be pardonable as the central area is
a priority over the IP estate
area6. On the bright side we learnt from an official7 that all changes
in Transport Bhawan have been
implemented to all extent that was possible.
6 From a talk with a government official who did not wish to be cited.
7 An official from the CPWD who did not wish to be cited.
Following the chain of work, we can try to figure out which department
may be responsible for the
lack or slow implementation of the recommended changes. An official in
the Ministry for Urban
Development (MoUD) shared that the audits were sent immediately to the
Central Public Works
Department (CPWD) for their part of the job. The architectural
department at Central Public Works
Department (CPWD) which is next in line has also seemed to have done
its part of the work as there
were 2 reports8 one dated January 2010 and the other 30-01-2012 sent
from the architectural
department to the engineering department giving a detailed account of
the drawings sent and the
requirement of action by the executive engineers for different
buildings. An architect mentioned
that drawings for changes of few sections of certain buildings are
still in the process because of the
hindrance posed by the existing structural characteristics of the
building. For example, the location
at which a ramp is proposed is too narrow for it. But this is the case
for very few buildings, for the
others the work by the architectural department is complete and rest
is in the hands of the
engineering department to be taken forward.
8 Seen personally at the CPWD architect department office.
There is a reasonable ground to surmise that it is the engineering
department of the Central Public
Works Department (CPWD) that has been lagging behind in delivering
what it is expected to. But
why it is so is a difficult question to answer. The reason is that the
officials of this department are
not particularly open to questions. They either talk of what has been
done or avoid the questioner
by diverting him to another official. Not surprisingly this is a
vicious circle and one ends up getting no
information and only a string of ‘NO’s or ‘‘I don’t know’’!
Speculations about the implementation lag
can be made, some of them being the priority of construction of new
buildings, the Commonwealth
Games in 2010, financial glitches, lengthy procedures (like tenders)
etc. But as there is lack of
concrete information this question will remain unanswered by this
paper and thus is open to further
research.
The Future
The Delhi metro infrastructure and Dill Haat can serve as inspirations
for the future of accessibility in
the country. The Model Building Bye-Laws (Nov 2004) are followed in
the country for construction of
buildings in India.9 These bye-laws do talk of a barrier-free
environment but do not have a detailed
outlook towards the concept of accessibility. An analysis of these
bye-laws is provided by a paper
available on the site of Ministry of Urban Development (MoUD) which is
a much detailed document
focussing mainly on the accessibility of buildings10. It incorporates
the importance of moving towards
universal design (The design of products and environments to be usable
by all people, to the
greatest extent possible, without the need for adaptation or
specialized design). 11
9 Link to the Model Building Bye Laws (2004) as given on the site of
Ministry of Urban Development (MoUD).
http://urbanindia.nic.in/publicinfo/byelaws.htm
10Accessibility Research and Comparative Analysis of Building
Standards & Regulations (Building Bye-Laws)
in various states in India: Space Standards & Planning Guidelines for
Public Buildings. Research Report by
Anjilee Agarwal, Access Consultant.
http://urbanindia.nic.in/programme/ud/Research%20Study_Building%20Regulations_Access%20Standards.pdf
11 Universal design definition and principles.
http://livableforalifetime.org/pdf/Universal%20Design%20Principles.pdf
The key focus here is universal design and keeping that in the picture
we mention of The Rights of
Persons with Disability Bill, 2011. The new bill has been drafted in
harmony with the United Nations
Convention on the Rights of Persons with Disabilities (UNCRPD). It
focuses on moving towards the
universal design which is a milestone for accessibility in India.
Section 4 of the bill calls for
accessibility on an equal basis with others to the physical
environment, transportation, information
and communications, including appropriate technologies and systems,
and other facilities and
services open or provided to the public, both in urban and in rural
areas. The importance given to
universal design is one deserving special mention. According to the
bill, The National Centre for
Universal Design and Barrier Free Environment (NCUDBE) established by
order by the Government
of India in 2010 will primarily assist the country in becoming
universally accessible and inclusive. Also
the bill suggests the setting up of a National Disability Rights
Authority which will be the guardian of
the disabled under the proposed law. It says12
12 Working Draft of the proposed Act prepared by Centre for Disability
Studies, NALSAR University of Law,
Hyderabad, India (9th February 2011).
http://socialjustice.nic.in/pdf/workdraftdd.pdf
(1) In order to ensure such accessibility, the Disability Rights
Authority shall formulate
suitable Regulations
(2) The Disability Rights Authority shall in consultation with subject
and experiential experts
formulate these Regulations by adopting or adapting prevailing
standards on physical
environment and information and communication technologies and systems
to Indian
conditions. Whilst making the adaptation and laying down the standards
the authority shall
ensure that the regulations are age and gender appropriate and are
applicable to:
(a) All buildings and facilities used by the public;
(b) Permanent, temporary or emergency conditions;
(c) All new community residential places and private residences to
make them visit able and
live-able;
(d)Road based transport;
(e) Aviation;
(f) Railways;
(g)Maritime transport and ports;
(h) Pedestrian infrastructure;
(i) Rural Public Transport System;
(j) All modes of transport so that any person with disability is able
to travel with safety and
comfort.
One of the functions of the Disability Rights Authority under this Act
will be to formulate suitable
regulations. For this, The National Centre for Universal Design and
Barrier Free Environment
(NCUDBE) has been acknowledged by the bill as a supporter of the
Disability Rights Authority in
developing and monitoring the accessibility regulations by
incorporating the theory and practice of
universal design. The bill also mandates the observance of
accessibility norms by all individuals,
organizations and establishments, “No individual, organization or
establishment shall be granted
permission to build any structure if the building plan does not adhere
to the regulations formulated
by the Disability Rights Authority.”
The bill gives a definite time limit for making existing
infrastructure and premises accessible-
maximum 3 years from its enactment for existing public buildings used
for government purposes and
maximum 5 years for all other public buildings. Any individual,
organization or establishment which
fails to meet the deadline will be penalized under section 30E of the
proposed Act. The penalties are
a suspension of water and electricity till the accessibility
requirements are met, or a fine which may
extend to 5% of the market value or the estimated market value of the
building; or both.
If the offender fails to comply with the above provisions within a
period of six months from the date
of conviction, the offender shall be penalised with additional fine
which may extend up to one lakh
rupees for every day during which such failure continues after the
conviction for the first such
failure.
This bill is landmark in case of accessibility of the physical
environment in India. It has at least driven
home the point that the accessibility standards conforming to the
universal design are important for
the government. The penalties associated with the lack of
implementation of the regulations infuse
strength in the ideology behind the bill.
Final Comment
The 45 buildings that Samarthyam has audited in the past are a small
fraction of the total public
buildings in India. The lacklustre performance of the Indian
government in bringing them to an
accessible status clearly shows that the issue has been given a back
seat even after decent policy
backing. The carrying out of access audit of buildings was a positive
move by our government
towards the issue after signing and ratifying United Nations
Convention on the Rights of Persons
with Disabilities (UNCRPD) in 2008 but there still is a lack of
impetus for its implementation. There is
a need for further sensitization towards the issue of accessibility in
India. The proposed disability bill,
2011 seems to promise a breakthrough but what are few lines on paper
worth unless backed by
concrete action on ground.

-- 
Avinash Shahi
MPhil Research Scholar
Centre for the Study of Law and Governance
Jawaharlal Nehru University
New Delhi India

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