Dear all,
The first workshop on accessible banking for the blind was conducted by
Assistive Technology Helpline of NAB Delhi on 9 November 2013.
The response to the workshop was extremely enthusiastic and great feedback
has been since received from the participants.
National Association for the Blind Delhi Helpline hopes to conduct this
workshop on a regular basis.  We will soon announce the date for the next
workshop which we are sure will be even better incorporating all the
suggestions received so far.

The primary objective of this workshop is to encourage visually impaired
persons to make use of the  new channels of banking namely online banking,
mobile banking and talking ATMs. We are trying to achieve this objective by
giving essential information, making demonstrations of use of new banking
channels with assistive technology  and an providing an opportunity to have
a first-hand experience of independence in banking. Running to different
offices for payment of utility bills, purchasing of tickets etc. is
difficult for visually impaired persons due to the inaccessibility of the
transport system and the infrastructure. Visually impaired persons can do
all such daily chores from the comfort of their homes if they take advantage
of the new banking channels. 

In this first workshop of its kind the following subjects were covered.
1.      Use of Talking ATM 
2.      Use of online banking for common tasks such as balance enquiry,
funds transfer, bill payment etc.
3.      Independent handling of bank cheques using innovative printing
templates 
4.      Status of accessibility of Mobile banking 
5.      Essential information about use of credit cards 
6.      Safe banking tips 
7.      Hands-on experience of the Union Bank Talking ATM 

Many participants also made use of the opportunity to open a bank account
with Union Bank. The bank officers filled up the forms and some of them were
even provided start-up kit consisting of the ATM and online banking details
on the spot.

This workshop was facilitated by young visually impaired bankers Mr. Yogesh
Taneja & Mr. Rahul Gambhir who are working as assistant Manager  with Union
Bank of India and yours truly. It is commendable that Yogesh and Rahul are
doing their best to bring more comfort in the lives of other visually
impaired persons  besides handling tough jobs. 
 
The 61 MB audio recording of this workshop can be downloaded from this link:

https://www.wuala.com/prashant.rv/Accessible_Banking/?key=EONQTRHrBl5C 
You can also download a 31 MB compressed folder consisting of audio manual
of the Talking ATM, Cheque printing templates, safe banking tips and photos
from the above link. 

If clicking on above link does not work, please carefully copy and paste the
complete link text in the address bar of your browser. Very often the links
are broken into two or more lines by the email clients. 
Lastly we thank all the participants for their cooperation and hope that you
will now indulge in online banking with more confidence. 

With best regards,
Prashant Verma 
Joint Secretary 
National Association for the Blind
Sector-5, R.K. Puram
New Delhi - 110022
Helpline: +91 11 64556968 


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