A team of engineers in Bangalore has a free voice calling service for
any part of the world. BANGALORE: For those who do not mind the
annoyance of advertisements right in the middle of a conversation, a
team of engineers in Bangalore has a free voice calling service for
any part of the world. Termed FreeKall, it brings
voice-over-internet-like services to those without internet access.

The idea, which was thought up in the dorm of M S Ramaiah Institute of
Technology in Bangalore, was launched as a service last Saturday.
Still in beta, or testing phase, nearly four lakh FreeKalls have been
made so far.

"The response has been phenomenal. Our servers crashed about seven
times and we had to bring it back up," said Yashas Shekar, a
23-year-old who cofounded the company with college-mates Vijayakumar
Umaluti and Sandesh Eshwarappa. "On the flip side Sandesh, and
Vijayakumar have not slept since Saturday," chuckled Shekar, a former
Godrej Interio employee who shut his first venture, a web development
firm, to concentrate on this startup.

The service, in some ways, is reminiscent of the trunk calls of the
last century, except that the cloud infrastructure does the job
instead of an operator. To make a FreeKall a user dials number
080-67683693 and the call is disconnected after just one ring.
Following this, the system calls back the user, and an automated
system prompts the user to dial the desired number. Lo and behold, the
call is connected. The system can currently support 10,000 requests
per second. If it goes beyond that, it will not be returned.

"I must say, someone has thought out of the box. This can be truly
disruptive if it works out well," said Hemant Joshi, who oversees the
telecom practice at consulting firm Deloitte.

FreeKall makes money by making people listen to advertisements. So,
when the call is connected, the user hears an advertisement instead of
a ringing tone. And at intervals of two minutes, the caller and the
called party will have to pause the conversation and hear an
advertisement for soaps, shampoos and the like.

For now, unregistered users can make calls that last three minutes.
For those who register, the conversations can last 12 minutes. In
about a month, there will be no limit on the amount of time a person
can FreeKall. International calls will be possible in about a month,
once legal clearances are obtained.

The company is aiming for 10 million calls a day in India and expects
revenue of $30 million ( 185 crore) by the end of the next fiscal. It
plans to take its business to Africa soon.

Freekall has tieups with a media agency called Streetsmart Media
Solutions for the advertisements.

The idea originated in 2008 when Umaluti, 25, thought of facilitating
free calls, albeit manually, through a call centre. The other
cofounders, with their experience in web development, looked at a
cloud-based implementation and decided to revisit the college project
idea last year.

FreeKall has received 10 lakh in seed capital from Ranjith Cherickel,
a telecom professional who has worked at Nokia Siemens Networks,
Verizon Wireless and Skype. "I expect them to expand internationally
in less than a year. This will work well in developing countries and
potentially in high-tariff developed markets," said Cherickel.

Although there are several applications that provide free calls, the
3G infrastructure in India is not robust enough to support calls at
all time and all places. What FreeKall is doing is trying to tap into
areas that services such as Skype and Viber are yet to penetrate.

"The company should move fast in terms of engaging with advertising
networks and digital agencies and consider how best to get IP
protection. A lot depends on them showing value to advertisers by
profiling users accurately and delivering relevant targeted ads," said
Ravi Gururaj, chairman of Nasscom Product Council.

By launching an app in about a quarter, the company is also looking to
capture the smartphone market and minimise the number of steps to make
a call.

Shekar knows that smartphone adoption and internet connectivity will
only increase. "But it's not going to happen in the next five years at
least. By then, we would have captured a big market," he said.

Joshi of Deloitte warned of problems such as heavy loads and
connectivity problems for cloud telephony. As for telecom service
providers, for whom a major chunk of the revenue originates from voice
calls, this will not be disruptive in the short term, said Joshi.

"Those who use this service will mostly be prepaid users, and the
average revenue per user is small enough."


Source: http://m.timesofindia.com/articleshow/31456232.cms



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