These issues came up in the hearing at CCPD office in the case on IRCTC 
yesterday.
I provided these and many other alternatives. 
I am hopeful that CCPD will issue a strong directive to IRCTC soon. The next 
fight will be to get IRCTC to comply with it.

Bhiwani jee if you are reading this then you may contact me to  get more 
details about your case.







-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf Of 
Prashant Naik
Sent: 04 September 2014 19:26
To: accessindia
Subject: [AI] Blog article - Can CAPTCHAs Be Made Accessible?

Sharing AFB blog article on key issue we face during internet access.  Now even 
IRCTC log in and National stock exchange site where we create stock portfolios 
are added with CAPTCHAs and made things difficult.

Source: http://www.afb.org/blog/afb-blog/can-captchas-be-made-accessible/12

Can CAPTCHAs Be Made Accessible?
Lots of websites have a real and urgent need to keep bots and spammers off 
their sites. One partial solution is the CAPTCHA.

What Is a CAPTCHA, and Can It Be Accessible?

Really, a CAPTCHA is any technique that can be used to tell a computer
(bot) from a human. But the most common technique is to put a fuzzy bunch of 
characters on the page and ask the user to type them into an edit field.
A human, theoretically, can decipher the fuzzy characters, but a bot cannot. 
This has some obvious flaws in it, even if you've never seen these things (or 
didn't know what they were, more likely).

First, if you are a human who can't see very well, or can't type very well, can 
you do this? The CAPTCHA even keeps away people who don't think they have a 
visual impairment, just have normal trouble with tiny, fuzzy, low-contrast 
text. If you have to say "Wait, let me go get my glasses," you know someone who 
really has low vision is going to be stuck.

What about assistive technology? Can the CAPTCHAs be read by a screen reader? 
No. How about putting a civilized alt tag on the image of text? No.
Remember, the sites who use them are trying to keep away bots. So, anything 
machine-readable would be easily defeated by the bots.

Some sites have put up an audible CAPTCHA. The idea is to hit a button or link, 
listen to some audio, and type what you hear into the box. The audio is made 
very hard to understand, a and there are usually several voices saying numbers 
and letters, so it is hard for a human to know what to type and what to ignore. 
This is intended to defeat the bots, of course, but it defeats humans, too. 
Users who don't have good hearing, don't have audio on their computers, or lack 
typing skill, are cut out, along with those in noisy environments.

So, is this really a bleak situation?

No, we have a solution. If you comment on this blog post, you'll see an 
accessible CAPTCHA in action.

How Does an Accessible CAPTCHA Work?

Here's how ours works—evil bots, go away, don't read this!

We have a teeny list of questions and answers. The questions have to be really 
easy, so that a user who has a reasonable ability to use this site would be 
able to answer the question. The answers have to be easy, and no ambiguous 
spelling options are allowed. For example, we can never have "good bye" as the 
answer, because there are 211 ways to spell it. (I made that number up.)

So, we might have:

Please type "hello" here.

Or:

Please put the word horse in the box.

We have to vary the structure of the sentence, so that a determined bot 
programmer cannot simply say to pull the word out of the quotes and put it into 
the box. And, we have to have enough of them that the bot can't put "horse" 
into the box and be correct every fifth time.

Advantages of This System Over the Image-of-Fuzzy-Text Approach

It can be made to be any color or any size by the user. So, someone with low 
vision can make it readable along with the rest of the site, no special 
technique or knowledge required.

The screen reader user hears the clue just like the rest of the site's text, 
and can read the clue word-by-word or character-by-character if necessary to 
see exactly what is wanted.

Users of braille displays sees the accessible CAPTCHA on the braille display 
just as they do any other text, making this technique work just as well for 
deaf-blind users as for any user.

In other words, the amount of knowledge, skill, visual acuity, and computer 
access for the CAPTCHA is the same as for the rest of the site.

Is This a Perfect Solution?

It is still an obstacle to some human users, in particular those who use screen 
readers and have low literacy skills. Some of our users don't know how to spell 
"senior" and they don't know how to get their screen readers to tell them the 
details. People for whom English is not their native language have also had 
trouble with our CAPTCHAs—we avoid using color names, as users sometimes 
interpret "Type the word 'blue'" as "Type the word that is blue," and are 
frustrated (and angry, as you might imagine).
And, we have to continually update our list of clues and answers, so the bots 
don't catch on. We have to test new pairs with users, so we can be sure we 
haven't inadvertently introduced complexity.

End of article.


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Register at the dedicated AccessIndia list for discussing accessibility of 
mobile phones / Tabs on:
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http://www.mail-archive.com/[email protected]/

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