---------- Forwarded message ----------
From: Sweety bhalla <[email protected]>
Date: Tue, 23 Sep 2014 12:31:27 +0530
Subject: (Fusion) In supporting of my case concerned with DMRC
To: fusion-silver-linings <[email protected]>
Cc: Preeti Monga <[email protected]>
Friends,
As you all aware my metro accident. I have filed a case in CCPD regarding
deficiencies In Metro against DMRC. The case in progress and I have filed
the counter reply in the response of DMRC against the points raised in my
petition.
Friends, I want your full support and strengthen my case by sending mails or
written on the letterheads, about the problems faced by all of you on daily
basis to CCPD office referring my case No. 1277/1141/2014.
The email id is: ccpd@ nic.in
Address: The Chief Commissioner for Persons with Disabilities,
Court of Chief Commissioner for Persons with Disabilities
Ministry of Social Justice & Empowerment Department of Disability
Affairs
Sarojini House, 6, Bhagwan Dass Road,
New Delhi - 110001.
For ready reference, my petition is pasted below:
Respected Sir,
With reference to the article published on 01.03.2014 in Hindu news paper,
(for the ready reference the article is attached herewith), I am the victim
of that mishappening. The accident took place on 27.02.2014 on Nehru Place
Metro station at 5 20/25 PM while returning back from my to residence
situated in Karol Bagh. I approached to Metro helpline, but no satisfactory
response received. I then approached to my friends, they pointed out the
incident to the said newspaper. After that the station manager Nehru Place
called me to enquire the matter. I explained the incident and he ensured to
do the needful. I contacted the manager on 07.03.2014, he told me the work
is in progress. I am a regular commuter and since composing this mail, I do
not find any change in the station and the platform.
As I am a regular user, I have acquaintance with my co passengers, I have
come to know this is not a single incident which I met. Innumerous incidents
take place with non disables. Its ratio much more than in the case of young
children, senior citizens, persons with temporary disability due to some
other causes and the pregnant women. Now, the co passengers are also notice
about the irregularities due to the negligence of Metro staff and
administration.
In view of above, sir I want to point out some suggestions, which may
immediately be endorsed to DMRC.
1. The gaps at all stations should be uniform. As much as smaller so that no
untoward incident happens 2. The Metro should have segregated entry and exit
points. The doors can be alternatively marked entrance an exit.
3. The yellow line should be tactile with warning blocks or some other
unique texture. there are no tactile indicators indicating the edge of the
platforms and the floor is too slippery.
4. There should be warning blocks at the starting and ends of the steps.
5. There should be an emergency alarm connected to the train operator in an
accessible place in the each door.
6. There should be the provisions in visuals and audible to demonstrate the
facilities available in the trains on the platforms.
7. There should be the alarm or music sound near the steps and lifts to
locate for the vision-impaired commuters.
8. Like Rajiv Chowk, the edges of every platform should be protected with
grills.
In the view of above, it is requested to consider the feasibility of framing
appropriate policy/guidelines on the subject and direction may please be
issued to the DMRC at the earliest.
Thanking you,
Sincerely yours,
(Sweety Bhalla)
Visually impaired girl escapes accident at metro station
Sowmiya Ashok
The gap between the platform and a Delhi Metro train got the better of a
visually impaired commuter on Thursday evening as she was about to board the
train at the Nehru Place metro station. Sweety Bhalla, a government
employee, who was entering the train found her legs collapsing into the gap
- which was not exceptionally large. But for two male co-passengers, who
hurriedly pulled her up, she could have suffered grievous injuries. The
incident happened around 5-20 p.m.
"I put a leg forward thinking I will step on the train but my left leg went
in completely into the gap between the platform and the train. It was so
unexpected, I couldn't understand and when I was pulled up I felt bruises on
my right ankle, knee and elbow," she said. Fortunately for Ms. Bhalla, her
co-passengers helped her up before the train's doors shut on her.
A resident of Karol Bagh, Ms. Bhalla travels from Jhandewalan to Nehru Place
and back on a daily basis. "The gaps at all stations should be uniform so
that no untoward incident happens. This is especially dangerous for young
children who can fall into the gap while boarding or de-boarding the train
at rush hours," she said. "The problem is that in some places the gap is
smaller and at others it's larger. There should be some uniformity," she
added.
Ms. Bhalla said similar incidents have happened twice before at Rajiv Chowk
and Udyog Bhavan stations. "There is a lot of rush especially at stations
such as Rajiv Chowk. The Metro should have segregated entry and exit points
into trains so it helps manage the crowds in an orderly manner."
Ms. Bhalla, who suffers from retinitis pigmentosa, which has rendered her
blind since birth, was part of a committee that did an external audit on the
first line of the Delhi Metro that connected Welcome and Kashmere Gate.
"I was part of a 'disability committee' that provided inputs to the Delhi
Metro on how to make stations friendly for Persons with Disability. We had
then reviewed three stations," she said.
Following Thursday's incident, she rang the helpline number of the Delhi
Metro and was told that she will be contacted after the footage from the
station is reviewed.
A Delhi Metro spokesperson said that at the point of frisking, Ms. Bhalla
was asked by CISF staff if she needed assistance to reach the train but she
declined because her colleague had accompanied her to the station. "We do
make regular announcements asking passengers to mind the gap between the
platform and the train. The passenger had called the helpline number but it
takes some time to review the footage," said the spokesperson.
However, Ms. Bhalla denies Delhi Metro's version that she was asked if she
needed assistance.
With thanks and regards
(Sweety Bhalla)
Assistant Manager (Planning & Research)
IFCI Ltd
New Delhi India
Mobile: +919990725641
E-mail: [email protected]
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