Dear all,
Hope you guys are doing great.
As you are aware; I, Prasant Verma, dipendra manacha are currently engaged by 
department of electronics & IT, government of India and volunteering our time 
to formulate action plan and strategy for converting all government web sites 
into accessible.  We had high level advisory committee meeting on December 30, 
2015 where Executive director Indian railway was also present.  Please to note 
that they are taking step in the right direction in terms of attempting to make 
their IRCTC equal access.  We are committed to ensure that we will continue to 
work till we achieve our objectives.  I am publishing the minutes for your 
reference.  Please note that scanned copy was forwarded by Ministry and I did 
OCR it; however it does not offer high quality of reading but it does the job.  
Please note that this is rather long so read it at your leisure.
Thanks again to everyone who helped us by giving their input for identifying 
additional 50 frequently visited web sites.
Thanks and let's work diligently towards positive change.
Smile 
Asif 
f
vmrvwr
GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY
.A—JdXaA                 -Jt AfS ft «S
3TTT
DEPARTMENT OF ELECTRONICS AND INFORMATION TECHNOLOGY
 
Website: www.delty.gov.in
v„      18(2)/2O09-*-Infr»      (Vol.IIl)
To,
Chairman & Members of the HLAC (As per list enclosed)
Subject: Minutes of the meeting of High Level Advisory Committee (HLAC) related 
to Accessibility.
Sir/Madam,
The undersigned is directed to enclose herewith a copy of the minutes of the 
meeting held on December 30, 2014 at DeitY, Electronics Niketan, CGO Complex, 
New Delhi to finalize action plan to implement the National Policy on Universal 
Electronic Accessibility for kind perusal/further necessary action, please.
(G. Swarnambal) Deputy Director Tel: 011-24301167
Enel: List of Participants in HLAC.^ ^ 

















 
&
•>      r,      K       A.      V       National        ^-Governance    Plan
m > ▼   ELECTRONICS     NIKETAN
6       6,      C.G.O.  COMPLEX
10003   Public  services        closer  home    NEW     DELHI-110003 
18(2)/2009-e-Infra (Vol. Ill)
Department of Electronics & Information Technology E-Infrastructure Division
Subject:        Minutes of      the     meeting of High Level Advisory 
Committee (HLAC) related to
Accessibility
1.      A meeting to finalize action plan to    implement the National Policy 
on Universal Electronic
Accessibility was held on December      30, 2014 at Department of Electronic 
and Information
Technology (DeitY), New Delhi under     the chairmanship of Secretary, DeitY. 
List of participants
*
is enclosed in Annexure.
2.      Dr. Ajay Kumar, DeitY welcomed the      Chairman and members and gave a 
background about the
formulation of the policy on universal electronic accessibility. He informed 
that multi¬stakeholders were involved in drafting the policy. He further 
informed that since there are not direct action-pomts in the policy, a HLAC was 
constituted with multiple stakeholders’ participation to decide further course 
of action to implement the policy. Afterwards, he requested Secretary, DeitY to 
chair the meeting and also to give his opening remarks.
3.      Secretary, DeitY asked all the members to introduce themselves and 
accordingly, every member gave his/her brief introduction. In addition, he 
stated that the basic objective of this meeting is to decide key action points 
to operationalize the policy. Afterwards, he asked Shri Dipak Singh, HoD 
(e-Infra) to start the presentation.
4.      Sh. Dipak Singh gave a presentation covering the details of the policy. 
He shared that the National Policy on Universal Electronic Accessibility, 2013 
was approved by the Cabinet in October, 2013. This policy recognizes the need 
to eliminate discrimination on the basis of disabilities and to facilitate 
equal access to electronics and Information and Communication Technologies 
(ICTs). He also highlighted its major objectives. Further, he explained the 
agenda items before HLAC.
5.      Afterwards, the following items were discussed and decisions were taken:
5.1     Websites Accessibility
(i)     Design and implementation strategy for converting inaccessible 
government websites into accessible websites;
It was proposed that in the first instance, 100 most visited/popular Government 
websites may be migrated into fully accessible sites. In this regard, following 
was submitted before HLAC for moving forward:
project to convert 100 most popular/visited inaccessible websites into 
accessible sites.
•        After migration, NIC may get these websites certified by STQC as per 
Guidelines for Indian Government Websites (GIGW).
•        For the websites of remaining Government organizations, NIC may issue 
a notification to concerned organizations that they may go through ‘Content 
Management Framework’ and make their websites accessible as per GIGW guidelines.
Secretary, DeitY asked the members to deliberate on this item and accordingly, 
the
following views were expressed by the members:
•       Ms. U. Hazarika, Ministry of Railways stated that they are very much 
willing to make their website accessible but there is a major concern regarding 
sharing the source code of website with vendor/s. Hence, there should be some 
empanelment agency, which could provide the competent vendors for such tasks.
•       Shri A. K. Awasthi, Department of Empowerment of PwDs also was of the 
view that there should be an agency, which could empanel the vendors for making 
the websites accessible. In addition, he also expressed his concern regarding 
the competency of the vendors empanelled by NICSI.
•       Dr. Neena Pahuja, ERNET India appraised that ERNET India had already 
conducted the accessibility compliance testing of 50 most popular/visited 
Government websites.
•       Dr. Rajendra Kumar, DeitY appraised the HLAC that STQC has taken a 
project on GIGW compliance testing of 1000 Government websites.
•       Dr. Ajay Kumar, DeitY was of the view that there are two major points 
involved in this item: first is to make websites accessible and second is the 
accessibility audit of these websites. Accordingly, we require two types of 
agencies to perform these tasks.
•       Shri Sunil Abraham, CIS was of the opinion that there should be a 
common template for all Ministries/Departments.
•       Chairman asked that NIC is taking care of this aspect i.e. one template 
for all Ministries/Departments. Chairman was also of the view that source code 
should be on open standard and it should be robust. Accordingly, we should 
inspire for open source based systems.
Decision:
After detailed deliberation, the following was decided:
•        In lint Instance, NIC will convert 100 most popular/visited 
inaccessible Government websites into accessible sites.
•        After migration, NIC may get these websites certified by STQC as per 
Web Content Accessibility Guidelines (WCAG 2.0) published by the Web 
Accessibility Initiative (WAI) of the World Wide Web Consortium's (W3C). There 
are three levels in these guidelines, which are A, AA and AAA. All the 
Government websites should try to achieve AAA level conformance but conformance 
to at least AA level accessibility is must for all websites.
•        For the websites of remaining Government organizations, ERNET India 
and NICSI will empanel various agencies, which can take up accessibility 
related projects of different Government Ministries/Departments.
Identify possible solutions for converting inaccessible government notifications
into accessible;
The following was submitted before HLAC:
•        It is a common practice that government notifications/ order are 
signed by concerned official and scanned copy of the same are uploaded on the 
concerned Government websites. However, blind/ low vision citizens cannot 
access this notification as it is in image format and screen reader can not 
read images.
•        To overcome this issue, the best practices around the world are 
adoption of ePub format or OCR (Optical Character Recognition) based PDF, which 
produces digital documents.
•        Hence, it was proposed that a notification may be issued by DeitY 
through E~ Governance Group that all the Government notifications/orders should 
be in ePub or OCR based PDF only along with a technical write-up regarding 
conversion.
Decision:
DeitY through e-Governance Group will issue a notification that all the
Government notifications/orders should be digitally signed and in ePub or
OCR based PDF only along with a technical write-up regarding conversion.
Identify non-graphics CAPTCHA solutions and provide assistance in 
implementations.
The following was submitted before HLAC:
•        Visual CAPTCHA does not offer equal access to blind/visually impaired 
persons due to their disability,
•        In place of the visual image based CAPTCHA, which are not accessible 
to several users including the blind/visually impaired, generation of OTP on 
citizen's mobile, audio, answering Logic Questions, etc. may be considered for 
possible solution. These questions provide the needed security to the website 
and at the same time, are accessible to everyone. The web accessibility 
guidelines also recommend use of these alternate types of CAPTCHA. However, the 
audio CAPTCHA is also not an alternative since for many users including 
visually impaired, it is not easy to both listen        to the much distorted 
audio and type the text at the same type on the website.
•       Hence, DeitY through e-Govemance Group may issue        a further 
notification
along with CAPTCHA standard/s that for all Government websites, in place of 
visual CAPTCHA, either OTP or answering logical questions may be suitably 
followed.
Secretary, DeitY asked the members to deliberate on this item and accordingly, 
the following views were expressed by the members:
•        Shri Lokesh Joshi, NIC expressed his concern regarding asking simple 
question in CAPTCHA. He was of the opinion that this may cause security related 
issues.
•       Dr. Ajay Kumar, DeitY apprised the HLAC that in many    banks, no 
CAPTCHA
is used.
Decision:
DeitY through e-Governance Group will issue guidelines that in addition to 
Visual CAPTCHA, which is already in place, additional methods of logical 
CAPTCHA like OTP or answering logical questions should also be exercised to 
facilitate differently-abled persons. 
5.2     Formulating access specification templates, which can be inserted in 
RFP for all government procurements.
Formulations of access requirement specification, which should be mandatory 
inserted with all Government of India RFP as a part of Government of India 
procurement guidelines had been drafted. The same was sent to NIC for their 
inputs/comments as well. Based on the inputs, the same was revised and 
accordingly, the finalized template was placed before HLAC for approval.
The template was explained in brief. Chairman was of the view that since all 
the major aspects, which are given in the template have already been covered in 
GIGW, we may insert only one line in RFPs that all the procurements should be 
GIGW compliance.
Decision;
DeitY through e-Governance Group may issue a notification that all Government 
procurements should be GIGW compliance.
53 Appointment of ERNET India as a nodal agency for empanelment of third party 
agencies for accessibility conformance of websites as being done by CERT-IN for 
empanelment of third party agencies for security audit
This item was already covered in 5.1 (i), hence, no further discussion was held 
on the same. ERNET India and NICSI may charge 5% of the total cost as 
operational overhead for development of accessible websites.
5.4 It was proposed that to make W3C Compliant websites, there is a need for 
the following types of trainings:
•        Training for web developers,
•        Training for disabled persons, and
•        Training for procurement personnel including vendors.
In this regard, a proposal had been received from ERNET India for Setting up of 
ICT Resource Centers for Skill Development and Capacity Building of Different! 
y-abled Persons and Awareness Programs for disabled* with outlay of Rs 2398 
lakhs for 3 years.
Sh. Dipak Singh, DeitY requested ERNET India to give a presentation on the 
project proposal. Mrs. Tejal Tewari from ERNET India made the presentation on 
their proposal covering various points such as past experience of ERNET India 
in the execution of such projects, a brief outlay of their proposal and end 
users along with complete details of establishment of ICT centres for 
differently-abled persons.
The Chairman commented why should ERNET India will execute such types of 
logistic projects? He further stated that the major role of ERNET India is to 
work on technology. Organizing trainings etc. through resource centres should 
be done by the Department of Empowerment of PwDs, Ministry of Social Justice 
and Empowerment. He enquired whether Department of Empowerment of PwDs is 
having any such schemes for trainings. Shri A. K. Awasthi, Department of 
Empowerment of PwDs informed that his department supports such activities and 
at this stage, Department of Empowerment of PwDs may support training projects 
with total budget out-lay up to 5 crores. In addition, he also informed that 
Department of Empowerment of PwDs will consult its various National Centres and 
NGOs for organizing such training programmes.
Decision:
After detailed deliberation, it was decided that Department of Empowerment of 
PwDs will organize aforementioned trainings by leveraging existing Institutions 
and NGOs. For this purpose, ERNET India may be appointed as a Technical 
Consultant to Department of Empowerment of PwDs.
Afterwards, the Chairman asked the members to offer their views, if any related 
to the policy and accordingly, the following major views were expressed:
•        Dr. Neena Pahuja, ERNET India informed that ERNET India is going to 
organize workshops regarding usage of technical products very soon.
•        Shri A. K. Awasthi, Department of Empowerment of PwDs asked that there 
is a major need for low cost technology tools for disabled.
•        Dr. Rajendra Kumar was of the view that we need TTS in regional 
languages.
•        Sh. Sunil Abraham, CI^ informed that we have various schemes for 
differently-abled persons but we also require the data regarding usage of these 
schemes. In addition, in spite of addressing all kind of disabilities, our 
focus should be initially on one or two. He also informed that TTS developed by 
TDIL and C-DAC cannot be used on mobile phones.
•        Sh. Prashant Vcrma, NAB informed that only 1% information is 
accessible to disabled persons. To make this more accessible, awareness on 
tools should be created.
•        Sh. Md. Asif Iqbal, PwC informed that major problem is implementing 
TTS for Indian languages is because of the Indian languages are not in Unicode.
Afterwards, the following action items were also decided:
(i)      A sub-committee may be formed, which may submit the reports on the 
following:
•        Status of existing TTS tools in regional languages for disabled 
persons; and
•        Actual need for TTS in regional languages.
(ii)    In first instance, TTS may be developed in five Indian languages.
(iii)   To prepare these aforementioned reports and development of TTS in five 
Indian languages, various agencies may be hired with financial support from 
DeitY.
The meeting ended with a vote of thanks to the Chair. 
1.      Secretary
Department of Electronics & IT Electronics Niketan CGO Complex New Delhi.
2.      Secretary
Ministry of Human Resource Development Department of School Education & 
Literacy Shastri Bhawan New Delhi.
3.      Secretary
Ministry of Health & Family Welfare Department of Health & Family Welfare 
Nirman Bhawan, C-Wing New Delhi-110001.
4.      Secretary
Min. of Housing & Urban Poverty Alleviation Nirman Bhawan New Delhi-110011.
5.      Secretary
Ministry of Science & Technology Department of Science & Technology Technology 
Bhawan New Mehrauli Road New Delhi* 110016.
6.      Secretary
Department ofTelecommunication Ministry of Communications & IT Sanchar Bhawan 
New Delhi.
7.      Chairman Railway Board Rail Bhawan New Delhi-110011.
8.      Secretary
Ministry of Youth Affairs & Sports Department of Youth Affairs & Sports C-Wing, 
Shastri Bhawan New Delhi-110001. 
9.      Director General
Dte. General of Employment & Training Ministry of Labour & Employment Room No. 
108, Shram Shakti Bhawan New Delhi.
10.     Chairperson
National Trust for Welfare of Persons with Autism,
Cerebral Palsy, Mental Retardation &
Multiple Disabilities 16-B, Old Rajinder Nagar New Delhi-110060.
11.     Director
Pandit Deen Dayal Upadhyay Institute for the
Physically Handicapped
Ministry of Social Justice & Empowerment
Government of India
4, Vishnu Digamber Marg
New Delhi-110002.
12.     Director
Ali Yavar Jung National Institute for Hearing, Handicapped
KC Marg, Bandra(W) Reclamation
Mumbai-400050.
13.      Director
National Institute for the Orthopaedically Handicapped
BT Road, Bonhooghly
Kolkata-700090.
14.      Director
National Institute of Mental Health & Neuroscience(NIMHANS)
Hosur Road
Bengaluru-560029.
15.      Director
National Institute for the Visually Handicapped
116, Rajpur Road
Dehradun, Uttarakhand-248001.
16.      Director
Artificial Limb Manufacturing Corporation of India(ALIMCO)
GTRoad
Kanpur-209217.
17.      Shri Jagdish Kumar Director
Department of Disability Affairs Ministry of Social Justice & Empowerment 
Paryavaran Bhawan, CGO Complex New Delhi-110003.
18.      Shri Rajesh Arya Director(Trg)
Deptt of Personnel & Training Block 4,3rd floor, Old JNU Campus New Mehrauli 
Road, New Delhi-67.
19.      Director General C-DAC,
Pune University Campus Ganeshkhind, Pune.
20.      The Head Barrier Break
Office No. 102, Highway Commercial Complex IB Patel Road, Opp. Laghu Udyog 
Industrial Estate Goregaon (E), Mumbai-400063.
21.      The Head
Centre for Internet & Society
#194,2nd ‘C’ Cross, Doralur 21"1 Stage
Bengaluru-560071.
22.      The Head
National Association for the Blind (NAB) India
R.K. Puram
New Delhi-110022.
23.      The Head Enable India
1“‘A’Main Road Koramangala, 8* block Bengaluru-560095.
24.     Group Coordinator, E-Infrastructure Division, DeitY
25.     HoD(TDIL), DeitY
26.      HoD(E-infra), DeitY


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