Hi Amar, Have you tried writing across to Freedom? considering it is an issue that directly impacts JAWS, they may have a solusion. Also, you may pull out additional details about the addon & try checking it with
Jaws-users list, in case, they may have a solusion. On 3/9/15, Amar Jain <[email protected]> wrote: > Hi All, > > We have a document management system, which has its own add-ons for MS > Office. All applications and the add-on with the screen readers behave > well except Outlook. > > For better understanding, I am running Jaws 16 / NVDA latest, with > Office 2013 (latest) on Windows 7 32 bit. As far as outlook is > concerned, we have our account configured on Microsoft Exchange > servers. > > The moment I connect to the add-on in outlook, all screen reader keys > are passed through to the application, and the screen readers behave > very sluggishly. It returns to normal state once we disconnect the > add-on. > > For example, the moment the add-on is connected, the capslock key with > Jaws switched on no longer functions as an Insert key. > > Google enabled me to understand that Fine-Reader add-on had a same > problem, so did the I-Cloud add-on. But there seems to be no solution > apart from the ones mentioned for these add-ons which I tried. > > I have also tried allocating additional virtual memory and changing > the priority of JFW to real-time in case that would have made any > difference. > > Any help will be deeply appreciated. > > Regards, > -- > Amar Jain. > Website: www.amarjain.com > > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
