Hello Rahul, I also used HDFC bank's app which is also reasonably accessible. I am wondering if this discussion could be continued on Mobile.AI list?
Warm Regards. Dinesh Thole. -----Original Message----- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rahul Gambhir Sent: Saturday, April 11, 2015 11:06 AM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] To give mobile banking a fillip, banks told to boost user awareness | Business Line Hello Dinesh Thanks for sharing your experience. I have been using citi bank and ICICI bank mobile banking apps both of them also seems to be reasonably accessible with voice over. Best Rahul Gambhir On 4/11/15, Dinesh Thole <dineshth...@gmail.com> wrote: > Hello Rahul, > > So far, I have used state bank freedom and boi BTM apps on IPhone. > Both of them are very good in terms of accessibility. > > Warm Regards. > > > Dinesh Thole. > -----Original Message----- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On > Behalf Of Rahul Gambhir > Sent: Friday, April 10, 2015 11:09 PM > To: AccessIndia: a list for discussing accessibility and issues > concerning the disabled. > Subject: [AI] To give mobile banking a fillip, banks told to boost > user awareness | Business Line > > Wondering how accessible is the mobile banking application of > different banks with voiceover on IOS and talkback on android. Request > users to share their experiences with different banks mobile banking > application. > > Article begins > Lack of awareness as well as standardisation of procedures have added > to the problem of slow pick-up of mobile banking services, according > to the Banking Codes and Standards Board of India (BCSBI). > > Banks have, therefore, been advised by the Reserve Bank of India to > undertake customer education and awareness programmes in multiple > languages through different channels of communication — ATMs, > self-service kiosks, Internet banking websites, SMS and emails — to > popularise the process of mobile banking registration/activation and > its usage. > > As banks have started offering mobile banking services at different > points in time, there are differences in procedures adopted for > registering customers for mobile banking as well as in the channels of > delivery and authentication process, said BCSBI. > > BCSBI was set up by the RBI in 2006 as an independent and autonomous > body to ensure that the common person, as a consumer of financial > services from the banking industry, is in no way at a disadvantageous > position and actually gets what he/she has been promised. > > Mobile penetration in the country is now significantly high at around > 93 crore. As on May 31, 2014, 86 banks had been permitted by the RBI > to launch mobile banking services. > Slow adoption > In FY 2013-14, while there was growth in the number of mobile banking > transactions, in value terms it was flat. That is, mobile banking > services handled 9.5 crore transactions valued at around ₹6,000 crore > in 2013-14, whereas in 2012-13, 5.3 crore transactions valued at > around ₹6,000 crore were transacted. > > In a speech in late January, SS Mundra, Deputy Governor, RBI, observed > that while there is a lot of euphoria around the adoption of mobile > banking and mobile payments, the model has been relatively less > successful barring a few countries where the right environmental > factors existed. In the Indian context, an objective analysis would > reveal various reasons for slow adoption. “…There are technical issues > like type of handsets, variety of operating systems, encryption > requirements, inter-operable platforms or the lack of it, absence of > standardised communication structures, difficulty in downloading > application, time lag in activation, etc. > > “These get accentuated by the operational difficulties in on-boarding > merchants and customers and customer ownership issues,” said Mundra. > > The Deputy Governor pointed out that the interplay of these factors > has stymied the deployment and adoption of mobile banking as an > effective and widely accepted delivery channel. > > Source: > http://www.thehindubusinessline.com/industry-and-economy/banking/to-gi > ve-mobile-banking-a-fillip-banks-told-to-boost-user-awareness/article6 > 975282.ece > > Best Regards > Rahul Gambhir > > > > Register at the dedicated AccessIndia list for discussing > accessibility of mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_acc > essindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > .in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the > mails sent through this mailing list.. > > > > > Register at the dedicated AccessIndia list for discussing > accessibility of mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_acc > essindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > .in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the > mails sent through this mailing list.. > Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
