Restaurants join the dots
Raul Dias,TNN | Apr 26, 2015, 05.24 AM IST

Two years ago when visually impaired Bharatnatyam dancer, Gangamma,
22, visited the US for a performance series, she was amazed at how
aware people were
about visual impairment. Almost every restaurant, for instance,
offered her a Braille or audio menu. For the first time in her life
she could order a meal
for herself without asking for help as she often did back home in
Bengaluru. Around the same time, Bhavna Jain was looking forward to
doing something different
at her vegetarian restaurant Om in Bengaluru's tony neighbourhood of
Koramangala. A chance encounter with Gangamma led Jain to seek the
help of EnAble
India, an NGO that works with the differently abled, to come up with a
Braille menu. She followed it up with an audio menu soon after. Om now
has a steady
stream of visually impaired and other differently abled people coming
in to dine.

Moses Chowdari Gorrepati, programme manager, training and solutions at
EnAble India, says that creating the Braille menu became a student
project for the
NGO. "From selecting the paper to getting Braille printers, everything
was undertaken by our 2013 batch of students.It gave the students a
sense of purpose,
but it also allowed visually impaired people to dine with dignity,"
says Gorrepati.

`May I Help You?' started as a random event to mark World Disability
Day at Mumbai's Copper Chimney on December 3, 2009. Every diner was
handed a Braille
menu that was read out to them by visually impaired volunteers from
the National Association for the Blind (NAB).

But the idea stuck on. To day, the upscale multi-cui sine restaurant
has its own permanent set of leather-bound Braille menus.

Not everyone who is visually impaired can read Braille. "My visual
impairment was gradual and it was only recently that I became totally
blind," says Hyderabad-based
disability consultant Raghavendra Satish Peri who is ra Satish Peri
who is struggling to master Braille. "Although a Braille menu is a
great idea, restau
rants need to adopt a more holistic ap proach for visually impaired
customers, right from soft skills training for their staff to
providing al ternatives
for diners like me who can't read Braille."

Chennai's Ka lakkal Cafe in Kottur puram understands the needs of
diners like Peri. Positioned as India's first `inclusive' cafe, this
rampequipped cafe
is run by Vidya Sagar, an NGO working for children and adults with
special needs. Not only does the cafe have Braille menus, but it also
has pictorial
menus, tactile walls and even some eating aids -nifty apps like All
Access where users can scan logos and QR codes to access menus.

Chungwa, a 40-year-old Chinese and Thai restaurant in Delhi's Greater
Kailash area, recently teamed up with Radio Mirchi's corporate social
responsibility
division and NAB to come up with a Braille menu. Chicken Formosa is
just a touch away for visually impaired foodie Naveed Khatri and his
friends from NAB.
"India is home to around 12 million visually impaired people and
providing us with menus we can decipher is important. After all, we
pay the same as anyone
else," asserts Khatri.

So, what stops other eateries from offering Braille menus? Besides,
apathy , it's the high cost involved in their production, says Nidhi
Arora, founder
of Esha, a non-profit initiative that makes Braille cards and tactile
maps. Esha was also making Braille menus until a few years ago but
stopped as there
wasn't enough demand.

Gorrepati's students at EnAble have also made Braille menu cards for
another Bengaluru restaurant, Shanthi Sagar, at around Rs 400 per
piece. "This was
a simple card paper menu.But the price rises to around Rs 1,000 for
the fancier, spiral-bound black and yellow art paper menu we made for
Om," he says.


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