http://www.telegraphindia.com/1150517/jsp/7days/story_20477.jsp
Ad makers and companies are pushing the envelope with advertisements
celebrating the differently abled. V. Kumara Swamy looks at why they
are going beyond the conventional


SELLING POINT:The VIP suitcase ad on a visually impaired girl who sets
off to Europe with two friends


Granddad is worried. His teenage granddaughter is visually impaired,
but is off to Europe on a holiday with two friends. But the young girl
is confident. For giving her company is a set of "light, sturdy, easy
to move" strolleys.

When the VIP Industries' television commercial went on air last week,
it joined a clutch of advertisements celebrating the differently
abled.

HDFC Life's "Ghungroo" is a part of its "Sar Uthake Jiyo" (raise your
head and live) campaign in which a father helps his daughter with a
prosthetic leg to realise her dreams of dancing. A single father deals
with his autistic son in "Khud Ko Kar Buland" (free yourself) by Birla
Sun Life. Dabur Vatika focuses on a cancer survivor who has lost her
hair because of chemotherapy. A stand-up comedian overcomes his fear
of stammering in a Nescafé commercial.

"Society is not uni-dimensional and such ads remind us that we need to
take everybody on board," points out Prasoon Joshi, chairman, McCann
World Group Asia Pacific and CEO, McCann India. "If an ad is done with
the heart in the right place the message will get across, as it has
happened with these ads," adds Joshi, whose agency created the VIP and
Nescafé commercials.

The 40-second VIP commercial - shot by Queen director Vikas Bahl -
portrays a "confident India" through the visually impaired girl with a
subtle display of the brand, he adds.

When McCann Erickson first pitched for this ad, VIP took some time to
come on board.

"To be honest we were a bit apprehensive when we heard this idea,"
Sudip Ghose, vice-president, marketing, VIP Industries admits.
"Generally luggage ads have people jumping up and down throwing their
bags around to show how sturdy and light they are and all that. But in
the end, as a leader in the market, we thought VIP should stand out. I
am glad we did that," Ghose says.

The ad was first aired on May 8, and Ghose says that the response has
been "phenomenal".


Prateek Bhardwaj of McCann Erickson, who worked on the Nescafé ad


The focus of television advertisements - a Rs 22,500 crore-market,
growing by around 15 per cent each year - seems to be changing. Raj
Deepak Das, chief creative officer, Leo Burnett, and the brain behind
the HDFC Life ad, says that clients are now willing to look at
real-life situations.

"I could see tears welling up in eyes of the HDFC Life people when we
pitched this ad. I knew that we had hit the right spot," Das recalls.

Directed by another Bollywood star filmmaker, Vikramaditya Motwane,
the three-minute film was aired for the first time in January this
year. "The father is not just helping his young daughter with a
prosthetic leg but is also instilling self-belief in her, making her
feel that she can stand on her own feet when she faces any odds.
That's the message the brand also wants to convey to its potential
customers," Das says.

Clearly, some ad makers are pushing the envelope - and winning
acclaim. Most ads may still celebrate the pretty little girl with
lovely hair and make fun of the fat boy in school, but some have a
message that goes beyond the product.

The Nescafé television commercial, aired first in September, for
instance, focuses on an aspiring stand-up comedian with a speech
impediment, who ends up impressing his audience while turning a
weakness into his strength. "The stammering protagonist was meant to
portray the positive human spirit of steadfast determination in the
face of challenges," says Nayla Sioufi, general manager, coffee and
beverages, Nestlé India.

Nestlé was on board as soon as this idea was pitched. "Like their
coffee, they agreed to our idea instantly," jokes Prateek Bhardwaj,
National Creative Director, McCann Erickson, who worked on the Nescafé
ad.




Bharadwaj says that his ad agency was clear from the start that it
would not be a "pity" film. And the emotion wasn't that of pity. "The
intention was to make a joyous film rather than just a funny one, and
I think we were successful there," he says.

That the filmmakers take care not to let "pity" overtake the message
is perhaps the reason the ads click. "The beauty about these ads is
that nobody is portrayed as a victim. They are rather the underdogs
who overcome a weakness and come on top as winners," says
theatre-actor Hussain Dalal, who acts as the stand-up comic.

But nothing pleases everybody. Soon after it was aired, adman Suhel
Seth called it "stupid" on Twitter. "I can remember only two people
telling me that they didn't like the ad. And I have met hundreds who
loved it," adds Dalal, describing the ad as groundbreaking.

Indeed, some of these advertisements are entering into areas where few
commercials earlier went. Who would have thought that a bald pate
caused by cancer treatment would one day be celebrated in an
advertisement for a shampoo and hair oil brand? But that's exactly
what Jaideep Mahajan and his team at Linen Lintas came up with when
Dabur wanted a socially relevant advertisement.

Mahajan believes that the "biggest change" he sees has happened at the
company level. "We ad makers were always ready to stretch our
imagination. But companies are now bold and ready to let their brands
stand for something. In this ad what we tried to portray is that the
fight and win against cancer is more beautiful than your hair,"
Mahajan says.


Jaideep Mahajan (below), whose team created the Dabur Vatika ad
featuring a cancer patient


HDFC states that it went for the father-daughter ad because it
conveyed the concept of making a family self-reliant. "We liked the
idea as the characters were relatable, their interaction made for a
beautiful and emotional story and clearly delineated the role the
brand could play," says Sanjay Tripathy, senior executive
vice-president (marketing, product, digital and e-commerce), HDFC.

These ads have been runaway hits online, too. For instance, the Dabur
Vatika ad has 2.38 million views on YouTube, HDFC Life ad has a total
of 5.2 million views while the Birla Sun Life Insurance has had as
many as 4.3 million people viewing it on YouTube. The Nescafé ad has
been viewed 5.35 million times.




"Our ad inspired thousands of cancer survivors to share their stories
with Dabur Vatika and they have instituted awards for the most
inspiring people. What more can an adman ask for," Mahajan says.

Across the industry hosannahs are being sung. Saurabh Parmar of
Brandlogist Communications, a brand consultancy, is all for
advertising becoming more inclusive. "Advertising is all about
creating an emotional connect and these commercials are obviously
emotive. However, brands need to be careful and sensitive," he says.

Even activists are happy with what they see. "Advertising obviously
plays a huge role in social messaging. If a positive image is
projected of a person with disability as just another human being, as
an equal member of society, I am sure it would have a positive
impact," says disability rights activist Javed Abidi.

Perhaps, over time, these ads will change people's largely insensitive
attitude to the differently abled. "Because these ads are repeated on
TV, the message tiptoes into the subconsciousness of the people,"
Joshi says. After dealing with "normal subjects and normal people" for
too long, its time for a paradigm shift, he says.


-- 
Avinash Shahi
Doctoral student at Centre for Law and Governance JNU



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